• Gender: Male
• Age: 33
• Designation: Desktop & Network Support Engineer LEVEL 2 & Assets Manager
• Highest Education Level: Graduate - Degree
• Notice Period: 30  Days
• Preferred Location: Mumbai
• Work Experience: 8.3 Year(s)

Education

Information & Communication Technology System Maintenance, Industrial Training Institute of Govt. of
Maharashtra Mumbai 87.14% 2017

BCA Appearing Swami Vivekananda Subharti University Distance Mode 61.05% 2019

HSC University of Mumbai Mumbai 59.00% 2011

SSC M.H. Chogale High School Maharashtra Board 60:00% 2009

Skill Sets

Configuring and troubleshooting System’s Hardware, Software as well as Network problems
Hardware Troubleshooting of Printer, Plotters, Scanner, Computers & Laptops
Windows Installation/updating/upgrading System software-OS, win XP/7/8/10, Application software’s
Network/internet - Install & configure Network, Configuration of Data communication equipment’s,
Network Protection and troubleshooting
Network Protection/ Security - basic protection using public keys and MAC address filters.
Integrate wired with wireless network. Power over Ethernet. Troubleshooting wired and wireless network

Completed Certification Of Microsoft Server 2016 & 2012 (MCSA)

Cisco Based Certification Of CCNA from CMS INSTITUTE

Work Experience

Desktop & Network Support Engineer LEVEL 2 & Assets Manager
Since Dec 2017
Job Profile :
Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, mobile
devices, phones and other computer and telecommunications equipment.
Diagnose and resolve unique, nonrecurring problems associated with application software and operating
systems; determine the source of problems and classify their level, priority and nature.
Install and support PC, laptop, tablet and mobile hardware and software In DOMAIN Policies.
Data Backup, Installing OS, Configure New system with Outlook & Basic Software’s
Re- Joining System In Domain.
All types of Outlook & Microsoft issue Handling with proper solution.
Solving Problems of User out of Maharashtra by using Remote, WebEx, On call.
Troubleshoot problem of Dead Computers And Laptop
Expert in Closing Tickets Before Time Of SOLARWIND & MICROSOFT SERVICE DESK
Maintain inventory of installed software, manage software licensing and create policies and procedures for upgrades.

IT Administrator
May 2016 to Nov 2017
Job Profile :
Participate in hardware and software reviews and recommend purchases.
Configure, deploy, maintain, troubleshoot and support computer workstations, laptops and other
computer and telecommunications equipment.
Handling site By Resolving Problems of Server & TALLY, Outlook, Hardware & Software Problems.

Staff Head
2 years 6th months
Company Name : Samsung India Pvt. Ltd
Job Profile :
Installation & Demonstrate Samsung All Home appliance.
Check and Resolves All calls of Customers With support of Staff

Areas Of Strength
Internet and Ethernet LAN/TEST/INSTALL
ASSEMBLY/REPAIR Full computer/TAB/MACBOOK/Laptop/Printer component & parts

Extra Certification
Completed MS-CIT by securing 1st class (86%)
Completed SAFETY From disaster Training Of Govt. ‘Civil Defence India’

Future Goals

Seek to adopt challenges at a workplace where I could visualize myself operating at an appropriate level as Network Engineer while utilizing my core competencies maximally & to synergize these with the objectives of the organization so as to strike as ideal equilibrium among employer's expectations & personal job satisfaction through performance
based growth.