• Gender: Female
• Age: 30
• Designation: Front Office Executive
• Highest Education Level: Graduate - Degree
• Preferred Country: India
• Preferred Location: Mumbai
• Work Experience: 7.2 Year(s)

Education

B.A. 2016 Mumbai University
H.S.C 2013 Maharashtra board-Mumbai, India
S.S.C2011 Maharashtra board-Mumbai, India

Skill Sets

Leadership skills
Academia
Front office
Application Software: Microsoft Tools -Microsoft Word, Excel, Mails.
Communication Skills
Problem solving

Work Experience

Front Office Executive
From - June 2019 to Till Date
Company Profile - Education service provider.

Job Profile - Performs administrative and clerical tasks including drafting letters, mails, reports, and other document. Coordinate executive communications, including taking calls, responding to emails and interfacing with clients & Parents. Schedule meetings and appointments.
Strong organizational, project management and problem-solving skills with impeccable multi-tasking abilities acting as a parents first point of contact: dealing with walk in parents and phone calls.
The KRAs included ensuring campus maintenance, data analysis, marking attendance & ensuring safety of students throughout day.
Data analysis on ERP portal (A digital platform where we communicate with parents) ensuring theres no error and resolving parents issues related to the portal.
Collecting data of required material or service with admins and academics team and raising the request for the same.
Helping in stock of books and stationery which needs to be distributed to the students.
Coordinating and handling parents queries and doubt, setting up the appoint with the concerned department. Managing the liasioning work, updating the registers of G. R., Leaving certificates, inward & outward of govt. employees, BLA, SARAL data entry etcetera. Collection of pending fees and follow up for the same.
Handling print outs including ID card Printing. Managing arrival & Dispersal.

Office Executive
Job Profile - Feb 2017 to June 2019
Company Profile - Tour Organizers

Job Profile - Major key role includes, ticketing, trips-Quotation making and dealing with agents.
Co-ordination with national clients to ensure customer satisfaction.
Data management and Data Entry. Maintenance of office accessories and procurement of stationery.
Co-ordination with clients. Giving appointments, resolving their queries regarding the agreement, and deals.
Managing the bills & bank related work & documentation.
Responding to emails & handling escalation calls. Scheduling calendars and meeting.