plastemartjobs.com

Email: jobs@plastemart.com, hr@plastemart.com

Download Date: 3/10/2025 10:32:03 AM

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Ref. No.: JA - 5230

Job Title: Manager Customer Support/Service  Department Export

Company: Plastemart Jobs

Job Description: Customer service- Export customers-

Complaint attending, E&C of new Plant, spares sales



Respond to customer by Email, Phone, Whatsapp for technical query

Foreign visit management of Engineer for E&C /complaint /spares boost up

Collect name of Engineer from CSD head,Documents for visa from Engineer and customer, arranging

visa, ticket, organizing hotel etc at customer place, CO-ordinating with Engineer at customer 

place, any technical support/item /parts  required by Engineer at site to arrange.

Plant complaint attending - by email/Phone/whatsapp or even arranging Engineer visit

Making ESL. Also as per Sales person sample ESL to show to customer for plant sales.

Arranging NC items supply under warranty.

Proforma/SO/DAN/Followup for spares readiness from factory.

To co-ordinate with Engg for specific item (2nd level)requirement.

To Co-ordinate with ancillaries supplier /customer for item clarification . 

Dispatch /AWB /Docket information to customer.



Electrical/Electronic degree /diploma with 10 years Experience of Pipe/Multilayer film plant

processing/maintenance. Willing to travel abroad. Expertise to handle customers independently. 

Rapport with customers for spares sales boost up.





About Company: We are among the largest plastic machinery manufacturers of India.



We export our equipment to over 50 countries.



We are part of a very reputed business group in the plastics industry

Job Type: Permanent

Minimum Education: Diploma

Work Experience: 10 to 12 Years

Salary: INR
1,200,000 - INR
1,300,000 / Annum

Job Location: Mumbai

Contact Details: 

Contact Details: Plastemart Jobs
K Shah
36, Sarvodaya Industrial Estate

Mahakali Caves Road

Andheri (E)

Mumbai - 400093

India
9920934783
sales@plastemart.com
www.plastemartjobs.com

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