plastemartjobs.com

Email: jobs@plastemart.com, hr@plastemart.com

Download Date: 2/5/2025 7:36:20 PM

________________________________________________________________________________________

Ref. No.: JA - 5686

Job Title:  Relationship Manager?

Company: Plastemart Jobs

Job Description: Know the Products : 

Basic information of Manufacturer, Grade number, Datasheet, Port of Shipment, Loading per container, its critical requirement etc

End user Application 

Identify Key Competitors and basic information as in point

Comparative advantages over competitors

Quality wise (technically)

Shipment wise, payment wise and service wise



Know your targets

Set your targets based on customer base and product market

Take into account historical figures with a common pattern witnessed



Develop customer base

Target to develop the customer base 4-times your sales target.

Regular contact and sharing of information

Periodic customer visit for relationship maintenance

Periodic customer visit with Senior Manager / Country Head 



Sales:

Check on demand

Weekly / monthly affair based on product type

To be in line with your sales target and customer capacity/consumption

Communicate 



Check on competition

The offers

Activity with status

Any new entrants

Communicate



Inquiry Submission

Detailed inquiry should be submitted (Customers name, grade, terms, critical requirement is any, who are we to compete in particular with and validity)

Check on offers



Follow up for the offers

Analysis the offers to be reasonable in line of market situation

Get convinced of the offer



Sales conclusion

Get convinced with the offers to be reasonable in line of market situation

Offer to strategic customer first and then to general

Conclude sales within the time frame

Get order confirmation in writing if the customer is first time or if customer has         proven track records of reversing decision

Communicate



Bird eye?s view on after sales service

Ensure CSR?s smooth process with customer and keep regular checks

Intervene if customers L/C?s is not established within the speculated time. It is your  responsibility to get the L/C

If L/C is not opened within the speculated grace period, inform your superiors immediately

Intervene if L/C is not amended within speculated time

Customers feedback



Be easily available for 

Customers 

Senior managers 

Management when they need 

CSR for guidance.



Sourcing : (Only if you are assigned too)

Updates on market to suppliers (Weekly / monthly)

Offers 

Competition

Demand forecast 

Get allocation and competitive prices (Weekly / monthly)

Bi-Monthly telecom with key people on the company



Reporting

Today?s report - Daily

Weekly customer visit plan - Weekly

Weekly market report (Product wise - where applicable) - Weekly

Monthly demand forecast (Product wise ? where applicable) - Monthly

Month closing reports - Monthly



Languages to be known:?Good in communication. In writing communication to customers in English, Spoken language in?Hindi and the?local language?

About Company: A Global Trading and Distribution Company for Polymers, Plastic Films, Chemicals and related Machinery.

Job Type: Permanent

Minimum Education: Diploma

Work Experience: 5 to 6 Years

Salary: Based On Experience

Job Location: Bangalore, Mumbai & Delhi

Contact Details: 

Contact Details: Plastemart Jobs
K Shah
36, Sarvodaya Industrial Estate

Mahakali Caves Road

Andheri (E)

Mumbai - 400093

India
9833316232
jobs@plastemart.com
www.jobsforplastics.com

________________________________________________________________________________________