plastemartjobs.com

Email: jobs@plastemart.com, hr@plastemart.com

Download Date: 2/5/2025 5:21:00 PM

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Ref. No.: JA - 6932

Job Title: Manager-Technical Services Masterbatches

Company: Plastemart Jobs

Job Description: Customer Complaint Resolution

Tasks:-Technical services work like attending to customer complaints, attending to customer queries on technical matters etc pertaining to injection moulding application

Ensuring effective coordination between the QA, R&D Team, Marketing Team and the customers for complaint resolution and new product testing

Indicators:-Number of Customer complaints/queries resolved 



New product acceptance at customer end

Tasks:-Support in conducting trials on customer's machine wherever required and convincing customers regarding the use of our products.

Indicators:-Number of new products successfully commercialised

Visit to prospect customers (existing or new) for getting new orders



Tasks:-Meeting the prospect customer and collecting data for required product

Checking if the required product is existing with us, if not then raise request

Trial conducted at the customer end and feedback taken

In case of positive feedback, order taken from the new customer

Else product sent for re-development

Indicators:-Number of new orders received from existing / new customers

About Company: Manufacturer and exporter of color, white, black and additive Masterbatches and compounds for the plastic & fibre processing industries.

Job Type: Permanent

Minimum Education: Graduate - Degree

Work Experience: 12 to 14 Years

Salary: Based On Experience

Job Location: Daman

Contact Details: 

Contact Details: Plastemart Jobs
K Shah
Mumbai

400093

Maharashtra
9920934783
jobs@plastemart.com
www.jobsforplastics.com

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