plastemartjobs.com

Email: jobs@plastemart.com, hr@plastemart.com

Download Date: 2/5/2025 11:18:25 PM

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RefNo: CA - 12910
Gender: Male
Age: 52

Designation: Department Head

Highest Education Level: Masters - Degree

Preferred Location: navi mumbai

Notice Period:  Days

Education Details: 
M.Tech Rubber Techanical from IIT Kharagpur with 82% in 1999 

B.Tech in Chemical Tech (specialisation Polymer Sc. & Technology) from Calcutta University with 71% in 1997

Exec.MBA (Marketing/Finance) from ITM-Mumbai (Institute for Technology & Management) part-time course (total duration-18 months).

Received AICTE shcolarship for scoring high percentile in GATE.



Skill Sets: 
Computer Proficiency:

Platforms:  DOS, Windows 95, 98. 

Languages & Tools, ERP: C & Data structure, MS Office, Lotus Notes, SAP(Marketing)

Work Experience: 22.2

Work Experience Details: 
Head Customer Service

Since June 2009 

Company Profile: Reputed, largest plant of carbon black Manufacturing in India

Job Profile: 

Heading customer Service Activities for Non Tyre & selected tyre customers (MRF, Apollo & Ceat), Technical Service, Product development & Product positioning, Approval from major Tyre customers, Training to field stuff. 



Manager Sales

May 2004 to May 2009

Company Profile: An MNC in the business of furnace type Carbon Blacks and fumed silica

Job Profile: 

Look after Marketing & Sales activities, provide Tech Service for few Tyre, whole Non tyre Rubber industries in India (large customers include Ceat Tyres, MRF Goa plant,  Markwel Hoses, Anand Nishikawa, Fenner, Sundaram Industries TVS Srichakra, Sujan group, Prabhat Elastomer, Excel Vilas Polymer, Anand Motors, Goldseal Eng, Vaid Elastomer, Polybond, Polyhose etc) Good knowledge base for Plastic industries across all India. Responsible for Product Positioning, Commercial Negotiation, Receivables Management & Agents Network and DSO control. 



Achievements and critical success factors: 

Doubled the sale of special differentiated blacks for extrusion application

Got training in Continuous Improvement in Strategic planning (CIP) from Cabot Malaysia (Kuala lumpur)

Exposure to JD Oneworld ERP (marketing module).

Exposure to International Trade operations  Cabot India also being indenting agent for many customers (material supplied from Cabot Indonesia/Malaysia/China/Europe).

Exposure to all India customer base of Rubber, Plastic(partly).

Managing Distributor Consignment Agents to maximize market penetration for special grades

Exposure in 5Star Quality programme (consisting of PCS, PVI, QVI) SQC techniques.

Successfully develop the formulation co extrusion process of special fuel injection tube based on NBR (inner) and EPDM (outer) : combined project done by Cabot India and Vaid Elastomer. 

Established process formulation of Radiator Hose for Export based on EPDM & Special Carbon Black: combined project done by Cabot India and Polyrub Extrusion.

R&D work carried out for establishing formulation for NBR based Railways Export item  which has got High modulus & high swelling resistance in Grease with low Retraction temperature  The work jointly done by Cabot Leiden Laboratory & Autosteel Rubber, Pune.



Senior Executive Customer Service (Technical Sales)

Feb 1999  to April 2004

ICI India Limited (Rubber Chemicals Business) 	    

Job Profile:  

Technical: Regular testing of rubber chemicals  working as a liaison between R&T (Research & Technology) and Production Dept  exposure to various testing equipments, like, TGA, DSC, FTIR and HPLC. 

Sales: 

Reporting to Sales & Customer Service Manager Sales forecasting Monitoring sales Actual vs. target providing technical service to customers and improving specialty sales Knowledge & understanding of dealership network to meet sales & collection target Accountwise dealing Tyre (Vikrant, Tvs Chakra, Falcon etc.) and major Non Tyre (Sundaram, Fenner, Elgi, Malhotra, Super King, Forech etc.) companies price negotiation with customers Monitor and report tactical moves from competition (price, special offer, discount etc.)

Future Goals: 
Intend to build a career in customer-relationship arena with a growth oriented organization of hi-tech environment with committed & dedicated people, which will help me to explore my acquired expertise, creative talents and commitment to excellence. Willing to work as a key player in challenging & creative environment.
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