plastemartjobs.com

Email: jobs@plastemart.com, hr@plastemart.com

Download Date: 2/6/2025 2:12:28 AM

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RefNo: CA - 13564
Gender: Male
Age: 39

Designation: Manager

Highest Education Level: Masters - Degree

Current Gross Salary: 420000 420000 /Annum 

Expected Gross Salary: 500000 500000 /Annum 

Notice Period: 90 Days

Education Details: 
Appearing for ICWAI Exam in June 2013  

M.M.S. in Finance from Lala Lajpatrai Institute of Management, Mumbai University, secured 66% in 2011	

B.Com. from Mumbai University, secured 67% in 2008	

12th from Mumbai Board, secured 68% in 2005	

10th from Rajasthan Board, secured 51% in 2003	



Skill Sets: 
MS Office, Tally 7.2, Web Designing & Banking software Finnacle



To find a challenging position that meets my competencies, capabilities, skills, education and experience. Specialties Customer Service, Premier & Corporate and Retail Branch Banking Services, Operations and Cash, Liabilities & Assets Products, KYC Policy & Procedures, Trade Finance, Sales Skills, Anti Money laundry & Compliance Department Roles.



Work Experience: 13.8

Work Experience Details: 
Customer Service Manager (Branch Banking )

Since May 2011

Company Profile: Private Bank

Key Deliverables:

Cross Selling Products includes: Liabilities Products: (Step Up A/Cs/ Current & Saving accounts, TDs and CDs). Assets Products: (Personal, Auto, Mortgages Loans, Over Drafts and Gold, Credit Cards)

Resolution of customer queries/complaints

Suggest Alternative channels to customers such as ATM cash deposits service, online banking and Call Center to reduce traffic in the branch

Customer service to ensure walk in customer?s issues

Scrutinize & understand the submitted documents like LC, BG, Export/ Imports, etc.

Ensuring error free capturing of data provided by customer into core system of bank.

Ensuring maximum transactions are processed within Turn Around Time

Coordinating with internal departments like TF, front office, retail branches, etc

Responsible for Cash and Customer transactions at the Teller counters.

Ensure quality customer service is delivered

Generate the Revenue from Cross selling product and achieve monthly branch target as well as individual. Responsibility to build new relationships and cultivating new business. 

Branch Operations and Audit Compliance



Accountant

June 2008 - Aug. 2009

Manufacturer Exporters / Suppliers / Importers mico plugs, clutch plate, auto parts.

Key Deliverables:

Managed all tasks related to inventory control.

Worked on Accounting (Tally 7.2)

Handled Banking Transactions.

Future Goals: 
Get good opportunity and do hard work
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