plastemartjobs.com Email: jobs@plastemart.com, hr@plastemart.com Download Date: 2/5/2025 3:25:06 PM ________________________________________________________________________________________ RefNo: CA - 17185 Gender: Male Age: 48 Designation: Department Head Highest Education Level: Graduate - Degree Current Gross Salary: 540000 540000 /Annum Expected Gross Salary: 650000 650000 /Annum Preferred Location: Delhi Notice Period: 15 Days Education Details: Post-Graduation (M.B.A.) From?University of Lucknow in?2002 With 64% Graduation (B.A.) From?Christian College, University of Lucknow in 2000 With 66% Intermediate (P.C.B.) From?Christ Church College, Lucknow - I.S.C. Board in 1997 With 61% High School (Science) From?St. Francis? College, Lucknow ? I.C.S.E. Board in 1995 With 64% Skill Sets: Packages known MS Office Suites 2007 & 2010, Adobe Connect Pro 7, Adobe Photoshop CS5 Operating Systems Microsoft?s Windows XP/7, Apple?s Macintosh OS X and above Internet Knowledge Surfing, browsing, chatting, blogging and emails Languages Known English, Hindi, Urdu Proficient with Remote Support Apps, Video, Audio & Web Conferencing Apps, Google AdWords Work Experience: 22 Work Experience Details: Head ?I.T. & Communications Since June 2015? Company Profile: Non-governmental, non-profit organization working in the field of governance, occupational health, global networking and other related areas? Job Profile: Communications, IT, Social Media,?Knowledge Management, Solutions Providing technical support and solutions to the organization with respect to daily operations and program management. Devising effective communication strategies to reach a broader spectrum for our organization's activities to cover Web, Print, Digital and Mobile platforms. Key focus on developing engaging web / mobile apps with third party service providers. Heading the administration and management of all I.T. related activities (Server maintenance, Websites maintenance, End User workstations management, internal networking management etc.) Heading the administration and management of all Social Media communications like Facebook, twitter,?LinkedIn, YouTube etc. Maintenance and regular updating of all activities of our organization on various different websites for the organization? Active use and monitoring of Google AdWords Ad Campaigns for our Online Education Courses. Creating knowledge base and sharing of knowledge / best practices with support teams and different end users across the organization and various branch offices. Procurement of new hardware, software, I.T. equipment. Management of AMC contracts for different hardware and software. Dealing and managing vendors, stakeholders and channel partners Administrator (Center Head)? Oct 2010 to Nov 2014? Company Name: Nexus Digify?Accelerators Pvt. Ltd Job Profile: Operations, Admin, Management,?Tech. Sales, Business Dev, Tech Support Subject Matter Expert? May 2009 to Sep 2010? Company Name: Teleperformance?India Services Job Profile: Adobe Application Support, Team?Support, Issue Ticketing Sr. Technical Support Executive May 2007 to Apr 2009? Company Name: Serco India Services Job profile: ISP Tech Support, ISP Ticketing,?Troubleshoot Routers & Network System Engineer? Apr 2002 to May 2007 Company Name: Xansa Websity Job Profile: Technical Trainer, Diploma Course,?Instructor, IT Technician In A Nutshell: Know the Business: Possessing demonstrative capability of transforming business by going beyond the boundaries of traditional people capital support. Personal Credibility: Use personal credibility to influence outcomes beyond business and functional areas. Consultancy Services: Connecting vision with technology, working on clients best interests,regardless of the vendor and technology fad of the day. Strategic Contribution: Can direct business in new and growth areas and motivate people to perform beyond their normal past demonstrated skills / levels. Skillful Execution: Make things happen, against the odds in a collaborative way. Performance Ability: Deft in turning around underperforming segments & business units through process / industry improvements focused on best practice implementation. Value Champion: Have courage to challenge counter-cultural values / behavior in others, champion the organization and create a clear and compelling view of future. Future Goals: ...... ________________________________________________________________________________________