plastemartjobs.com Email: jobs@plastemart.com, hr@plastemart.com Download Date: 4/3/2025 4:03:55 PM ________________________________________________________________________________________ RefNo: CA - 18379 Gender: Male Age: 43 Designation: Manager Highest Education Level: Graduate - Degree Notice Period: 30 Days Education Details: Pursuing 3 year EMBA program From Indian Institute of Technology, Kharagpur with specialization in Marketing (expected time of course completion in May 2015 B.Tech in Polymer Science & Technology From Calcutta University in 2007 Skill Sets: Key Competencies: Communication skills Team work Technical & analytical acumen Work Experience: 16.8 Work Experience Details: Assistant Manager, Customer Services (Marketing) Since July 2012? Company Profile: Leading polymer manufacturer Job Profile: Technically establish the performance of new products at customers? end through validation trials Timely attend and resolve customer complaints; provide customer support and help the sales team to achieve the set targets Provide support to prospective customers for new projects Regularly interact with customers, machinery manufacturers and the plastic fraternity for product promotion and brand building Bridge the communication gap between Plant & the customers Assistant Manager, Product Development & Technical Support Apr 2009 to Jun 2012 Company Profile:? Leading polymer manufacturer Job Profile: New Grade Development & Product Quality Improvement Product design, compounding & lab trials Product establishment trials at customers? end Performance monitoring through regular customer interaction Customer complaint redressal Performance validation trials Technical analysis of quality complaints Lab testing and analysis New / Alternate additive vendor development Lab scale compounding of product formulation Performance analysis: Physical, mechanical & Optical properties Market Segmentation Analysis: Sectors ? Raffia, Injection Molding, Blow Molding, HMHDPE Film Interact with customers in different regions Understand the technical requirements of the grades Highlight the untapped potential in different sectors Knowledge dissemination Conduct Product Knowledge Programs for Mktg., Mfg., other functions Officer, Product Development & Technical Support July ?2008 to March 2009 Haldia Petrochemicals Limited Job Profile: Attend customer complaints Testing and analysis (data interpretation) of Polynesians Physical, Mechanical & thermal properties Theological properties Additive Characterization tools Product Consistency Analysis : Quality Monitoring Third party testing of product properties & certification Conformation to Integrated Management System : ISO 9001, ISO 14001 & OHSAS 18001 Competition analysis: ?Bench marking study Evaluation of competitor grades vis-a-vis incumbent SWOT analysis Conduct project work for summer trainees Management Trainee, Product Development & Technical Support July 2007 to June 2008 Haldia Petrochemicals Limited Job Profile: Learn the different product attributes: PP (Homopolymer, random copolymer & impact copolymer), LLDPE & HDPE Testing of customer samples & polyolefins Physical properties ? Melt Flow Rate, Density, COF, etc. Mechanical properties ? Tensile & Impact properties Thermal properties ? DSC, TGA, HDT, VSP Knowledge on various testing standards like ISO, ASTM, BIS, etc Learn the different polymer processing techniques Extrusion : Blown film, TQPP, Raffia, EBM, Pipe processing Injection molding Rotomolding Thermoforming Functional Training: Sales & Distribution module of SAP Lab equipments operation: XRD, XRF, Capillary Rheometer, HPLC Basic operation of Novolen gas phase process (PP), Mitsui (HDPE), Spherilene Swing (HDPE / LLDPE) & Spheripol II (PP) plants, fundamentals of grade transition, polymerization, extrusion & bagging Achievements: Successfully established the PP raffia and injection molding grades of HMEL at customers? place in Eastern India amid quality competitors like RIL, HPL & IOCL Top scorer in the examination at the end of management training induction program in Haldia Petrochemicals Limited Represented the department in Management Training presentations Won 2nd prize in Quiz Contest held in ?Polymer Quest 2006? at IIT, Kharagpur Achieved the highest marks in B.Tech course and topped the class Future Goals: To take up new challenges and responsibilities with success by dint of hard work, knowledge, skills and experience ________________________________________________________________________________________