plastemartjobs.com Email: jobs@plastemart.com, hr@plastemart.com Download Date: 3/10/2025 4:00:22 AM ________________________________________________________________________________________ RefNo: CA - 18647 Gender: Male Age: 41 Designation: Executive Highest Education Level: Graduate - Degree Notice Period: 30 Days Education Details: Bachelor of Textile Engineer ? Majoring In Advanced Fabric Structure From?M. S. University (The Faculty of Technology & Engineering)?in June 2007 Skill Sets: CORE COMPETENCIES High level computer skills including Excel, word & PowerPoint. o Expertise in SAP- SD module, ERP & CRM Management, Six years? experience in customer & dealer service both face to face and phone based Strong business development capabilities Experience developing sales and marketing collateral, organize events and seminar. Sound knowledge of Pigment Printing & Processing Chemicals, Yarn manufacturing quality and control system, Engineering Plastics. Work Experience: 17.7 Work Experience Details: Sales Executive Since Feb 2014 Company Profile: Dealer of leading international manufacturer of high-performance plastic compounds and resins,custom-formulated engineered plastic compounds, color concentrates and additives Job Profile: Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Maintain inventory, coordinating with Hongkong, USA and Germany facilities to ensure delivery on time. Work on margin and book the profit Meet monthly target and continues progress. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs. Look for the automotive industries and approach existing as well as new business development for engineering plastics. Manage upset customers, conflicts and challenging situations Handling key account and contract pricing for Ford, Bosch and John Deere. Key Accomplishments: Managed a high-volume workload within a deadline-driven environment. Resolved inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy, volume, price & margin). Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity. Recovered lost business and customers. Successfully completed Internal Auditor Training course on Quality Management System. (Based on ISO 9001:2015 standards) Technical Marketing Executive Sep 2008 To June 2012 Company Profile: Product range includes Textile chemicals, Construction chemicals, Road chemicals, Agricultural additives &?Industrial products. Offers Eco friendly textile solution for Processing, Sizing, Printing?& finishing of fabric & garments. Job Profile: Develop relationships across targeted accounts Manage all sales related aspects for allocated accounts Review pricing and service levels Seek new opportunities for Pigment Printing and Processing Chemicals on an ongoing basis. Develop product literature and sales collateral Represent organization at trade exhibitions / events / demonstrations On a regular basis, communicate with sales and marketing management, product managers and technical personnel to ensure the kind of support needed to secure new and existing business in the marketplace Follow-up on samples submitted and technical assistance provided and communicate with product managers immediately when additional support is needed. Listen to customer to identify immediate, as well as long-term strategic needs for both Pigments and Processing chemicals, and communicate those needs back to Management. Identify new dealers and generate leads, develop and implement sales strategies/ action plans, generate proposals, negotiate and close sales Assure overall Customer satisfaction with regard to quality, service and delivery Led Product Management Teams in the development of new product Led sales team thru pricing changes, product launches and process change Key Accomplishments Established good working relationships with customer & dealer Developed & implemented CRM Improve support service level by 80% Achieved triple-digit growth annually while consistently exceeding annual sales targets Designed product packaging, user manuals, sales collateral, and tradeshow materials. Streamlined the sales presentation process through the creation of a "product development database" providing sales managers with immediate access to product progress, features and pricing information Overcame competitors by increasing competitive knowledge, market intelligence?and sales skills Quality Control Officer June 2007 To Sep 2008 Company Name: Nandan Exim Pvt Ltd. Company Profile: is housed with one of the most sophisticated weaving plants and?other facilities to manufacture superior quality gray cotton fabrics, khakhis and denims. The?plant manufactures 100% cotton piece dyed fabric, blended cotton fabric and denim?keeping in tune with the fashion and market trend Job Profile: Managed all quality control functions of the Spinning Unit. Enforced quality control action plans for manufacturing Yarn. Outlined process and quality standards of raw materials. Administered buyer Inspections and Audits. Supervised internal quality audits Key Accomplishments Enabled the Executive Director to focus on high priority strategic issues by taking responsibility for the day to day administrative affairs of the plant and responding to all requests for information. Training:? June 2006 Industrial Training?Chiripal Group (Nandan Exim Ltd), Ahmedabad March 2014 Export Documentation and Procedures Ahmedabad Management Association January 2016 Internal Auditor Training Course ISO 9001:2015 Standards Certificate Techno Textile ? First Price (Group Discussion) Industrial Training ? Chiripal Group Export Documentation and Procedures - AMA Internal Auditor QMS ? Bureau Veritas (ISO 9001:2015 Standards) Future Goals: A Business & Sales Management Professional With 8 Years' Experience, I Have Worked On Textile?Spinning Mill, Textile And Industrial Chemicals And Engineering Plastics. I Possess Multiple Skills?Covering Many Fields Including ? Product Development, Market Research And Analysis, Business?Development, Organization Management & Marketing Enhancement. ________________________________________________________________________________________