plastemartjobs.com Email: jobs@plastemart.com, hr@plastemart.com Download Date: 2/5/2025 2:28:31 PM ________________________________________________________________________________________ RefNo: CA - 28647 Gender: Female Age: 35 Designation: Back Office Assistant (Admin & Sales) Highest Education Level: Graduate - Degree Preferred Location: Mumbai Notice Period: 30 Days Education Details: Bachelor of Management studies in Finance & Marketing from Chinai college, Mumbai university with 64% HSC from G.H. Jr college, Mumbai board with 68.83% SSC from G.H. high school with 54% Skill Sets: Qualified Bachelor of Management Studies in Marketing & Finance specialization from Chinai College, Mumbai University. Completed four months of post graduate diploma in banking from institute of finance, banking & insurance (I.F.B.I) One years and five months of Work experience in Finance industry in operations profile with exposure to various sales & marketing task. Branch Handling, Time management, Communication Skills,Computer Skills, Customer service efficacy Work Experience: 9.2 Work Experience Details: Back Office Assistant (Admin & Sales) Since Jan,2018 Job Profile : New client acquisition through calls and lead generation and help them understand the various services provided by us. Creating database of prospective clients and doing regular follow-ups. Making & sending proposal and quotation to clients Convincing the client to purchase our service and closing the sale. Achieving targets set by the company. Building and maintaining strong relationships with all potential and existing clients. Handling specific region for the products. (Gujarat, Rajasthan & Karnataka) Maintain records of interaction with customers and its status for follow up on Excel Follow up with existing customers for new requirements. Coordination for delivery of goods & payment realization. Ensuring proper servicing & after?sales?support to client. Admin Work Making MIS Report of all Sales Staff Making Attendance Report of all Employees Making expenses sheet of all SO(Sales officer) Checking Location of all SO In Field assist app Back Office Assistant (Billing & Accounts) Dec 2016 to Oct 2017 Job Profile : Working on Tally ERP 9(Vat & GST) Maintaining all files and registers, related to Sales & Purchase transactions on daily basis Preparing Sales Invoice of local As well As National Daily Entries of Payment, Receipt, Journal, Contra, Debit Note & Credit Note Keeping Track of Dispatch Details Preparing & Maintaining Records of Sales Insurance(marine) Maintaining Stock & Inventory Detail (Stock in and Stock out) Interacting with Sales Person Regarding Dispatch Details Keeping Records of Material in Details Interacting with Distributor & Dealer Regarding dispatching of Materials over phone as well on emails. Handling Counter Sales Customer Maintaining Daily Inward & Outward of Cash. Preparing Quotations for Fogging Machine & Chemicals. Preparing & maintaining Details Regarding C Form Follow with Customer Regarding Outstanding & payment. Maintaining Distributor stock as well Sales report in Excel. Customer Service Executive (Operations & Sales) April, 2015 to December 2016 Company Name : Muthoot Fincorp Ltd Job Profile : Operations Management Maintaining all files and registers, related to branch operations and transactions on daily basis Carrying out daily opening and closing process of Branch Maintaining daily Cash book and other registers relate to cash transactions at branch Handling front desk which involved operations which involved system entry like Gold loan, interest punching, Money transfer, forex transaction & DMT (Domestic Money Transfer) Fulfilled additional responsibility as a joint custodian by handling strong room Keys and Gold appraising Strong room management along with Branch Manager Preparation of MIS Preparations of Bank reconciliation report fortnightly Preparation of monthly reports on Business, customer walk ins Preparation and generation of branch financial reports like profit & loss statement, trail balance Maintaining data related to interest collection, NPA accounts, Auction accounts, Renewal account Sales and Marketing Daily Customer calling for interest collection and Cross selling of third-party products Look after the Service Satisfaction of customer walk ins in branch Participating in BTL Marketing activities like shoppers visit, customer meet, pamphlet distribution Projects Undertaken Final Year (B.M.S) Project title: Detailed study of Life Insurance Corporation of India Deliverable Detailed study of History, Organization, product and policies of LIC Market survey among the Customers of LIC and Customers of different competitors Institute of finance, banking & Insurance (I.F.B.I) Project Title: Comparative Study between public sector and private sector banks (Bank of Baroda and ICICI) Deliverable Studying various product and customer service offering of both banks Survey among customers of two banks regarding their service satisfaction Extra Curricular Activities Participated in various sports events at school and college levels. Participated in various cultural events at college level Future Goals: A Highly organized and hard working individual looking for a responsible position to gain practical experience. ________________________________________________________________________________________