plastemartjobs.com Email: jobs@plastemart.com, hr@plastemart.com Download Date: 3/10/2025 4:12:54 AM ________________________________________________________________________________________ RefNo: CA - 28676 Gender: Male Age: 33 Designation: IT Support Engineer Highest Education Level: Graduate - Degree Current Gross Salary: 10000 10000 /Annum Expected Gross Salary: 100000 100000 /Annum Preferred Location: Virar Notice Period: 30 Days Education Details: B.A Completed From YCMO University 2018/19 HSC Completed From YCMO University 2014/15 SSC Passed from Maharashtra State Board 2007/08 Skill Sets: Installing, configuring & administering Windows Server 2003, 2008, 2012 & 2016. Installing & Configuring Ubuntu, Fedora, Xen Server, Cent OS, Red hat. Creating User Accounts, Configuring User Profiles, Creating local and Global Groups, Managing Account and Domain Controller. Installation of operating systems. [Windows XP, Win-7, Win-8, Win-10, Ubuntu, Mac OS X.] Assembling &troubleshooting of all the hardware devices & Peripherals.(laptop, Desktop, IMac) Good understanding of statistical and analytical principles and processes. The ability to interact successfully with all levels of the Clients & Customers. Good Reporting, analytical and presentation skills & good ability to multitask. Sound technical understanding and an ability to translate technical requirements and specifications. Excellent problem resolution, negotiating and decision making skills. Work Experience: 13.3 Work Experience Details: IT Support Engineer June 2015 to June 2020 Job Profile : Installing and configuring Windows 2003/2008, and Operating Systems Windows 7 & 8, 10, Ubuntu. Provide advance level of trouble shooting on Linux OS and applications.{Ubuntu,Xen server,CentOs} Going to data center visit for managing & resolved issue In Linux server. Installation of Ubuntu, Cent OS, Xen Server and resolved server related issue. Raid Configuration on Server. IP Configuration and IP swapping on Linux server. Installation & configuring VMware and Citrix Xen Center Software. Install & configure Nagios Software for monitoring purpose. User management: Lock and Unlock, the user assigns the user to group. Creating Domain User, Groups and assigning permissions to user accounts, add Group policy and permission in Active Directory. Creating user accounts mail ids and groups by assigning respective permissions On Office 365. Configuring and Troubleshooting Exchange Mails i.e. Microsoft Outlook professional plus - 2007, 2010, 2013, 2016.Windows Live Mails, Thunderbird. (User Configuring Emails on Desktop, Laptop, I-mac, I-Phone, Android Phones.) To provide 1st level /2nd level support to end-users in troubleshooting and resolving of Desktop\Laptop\I-Mac\MacBook\Server\Printer\Scanner problems (Hardware and Software) Working with OCS Work Tool for managing Network, inventory & tickets from helpdesk. Installing and Maintain software?s like Acrobat, Open office, MS Office, WinZip, Photoshop. Installation, Configuration and Troubleshooting Laptop related calls. Upgradation Laptop (Operating System, Ram, Hard disk, Keyboard, Display Screen) Install Mac OS & Up gradation& Attend daily mac related user calls. (MAC OS: - Yosemite, EI Capitan, Sierra, High Sierra, Catalina) Manage the network printers & installation of Antivirus Sophos, McAfee 8.7, Quick heal, daily network monitoring. Handling VC Equipment & setup all device in conference room for meeting.(Connecting port - HDMI,VGA, Apple TV,Polycom setup) Provide support for Live Streaming Program & the testing of new and exist Media software. Settings of the networking devices, co-coordinating with the system/Network administrator during implementation. IT Executive Dec 2012 to Sept 2014 Job Profile : Installing Operating Systems Windows XP, Windows 7 Professional. Assembling & troubleshooting of all the hardware devices & peripherals. Email Configuration, Back-up & Restore [MS-outlook \ Outlook Exp.] Installation of Quick-Heal Antivirus, Printer & related problems. Installation of wheel alignment software & handling related Problems. Installation of EPC [Parts Database Soft.] & handling related Problems. Handling of spear mail server, & RTO Software systems. Laptop up gradation [OS \ RAM \ HDD]. Handling of CTI server. Installation of telephonic related soft. [X-Light, Inter dialog Agent, Dialer Soft]. Keep Desktop, Server, IT Asset Inventory. Maintaining daily report of enquires. Assigning enquires to the sales executives and keep enquires follow ups. Responsible for uploading new pricelist in system. Responsible to Support thin client & Problems. Purchasing new IT Hardware product. Responsible to get resolved application issue from manufacturer [ TOYOTA Kirloskar motors] Maintaining Customer Database & Responsible to send SMS to customer. Co-Ordinate with vendors & suppliers in absence of IT-Manager. Good communication & Interaction skill with USERS help to understand their problems / needs to find the batter solutions. EDP Executive, March 2010 To Aug 2012 Company Name : Auto hanger India Pvt. Ltd. Job Profile : Installing Operating Systems Windows XP, Win-7. Assembling & troubleshooting hardware devices & peripherals, Printers, and Scanners. Configuring Microsoft Outlook, Outlook Express, Taking Backup of PST, DBX File & Add. book Create Work-order, Invoice, Pre-Order, Gate pass, In Systems Database Soft. Maintaining daily report of enquirers. Handling of CTDMS server side. Certifications And Trainings Completed Computer Software Basic Course From I P Solutions. Completed Hardware & Networking Course From I P Solutions. Completed CCNA Course From I P Solutions. Completed Linux Advance Basic course. Technical SKILL Linux Installation VMware & Linux OS i.e. Centos 6, 6.4, 7, RHEL 7,8, Ubuntu. Knowledge of Linux commands & boot process Have good knowledge of FSTAB/FDISK, VI Editor changing the owner and group filename User Administration, backup using rsync, cp, scp tar, zip, bzip2, gzip. Run level and Switching terminal Package Installing with RPM AND YUM Logical Volume Management (LVM), creating, reducing, extending and removing hdd. Networking (Configure IP ADDRESS, GATEWAY, DNS) Network File Sharing (NFS) File Transfer Protocol(FTP) Installation and configure samba & Nagios server Installation and configure Apache & Nginx server ________________________________________________________________________________________