plastemartjobs.com Email: jobs@plastemart.com, hr@plastemart.com Download Date: 2/5/2025 11:19:34 PM ________________________________________________________________________________________ RefNo: CA - 28680 Gender: Male Age: 35 Designation: Marketing /Sales coordinator ? Client servicing/Coordinator Highest Education Level: Masters - Degree Preferred Location: Mumbai Notice Period: 30 Days Education Details: M.com University Of Mumbai 50% 2014 BMS NES Ratnam College, Mumbai 70% 2011 Skill Sets: Overall 6 years of experience which includes 3 years as Key account / Sales officer/Co-Ordinator. Handling multi-tasking job with positive attitude.?? Operating System:?Windows 98 / 2000 / XP Tools????:?MS Word, MS Excel, MS Power Point, MS Outlook Internet Literate Work Experience: 11.2 Work Experience Details: Marketing /Sales coordinator ? Client servicing/Coordinator Since Aug 2019 Company Profile : They are into Paint Manufacturer They offer for Protection coating & Marine Industry which operates into overall world. And I take care for Marine Department. Job Profile : Manage customer Query. Taking responsibility for Quotation activity via RFQ Portal . Being the primary business contact for clients and managing their day to day? Managing the day to day liaison and coordination of servicing . Under taking Pre sales & Post sales activity. Providing the quotation, issuing the Proforma Invoice and book the order after the confirmation. Inventory planning & inventory control & inventory management. Sales Forecast / Sales Analysis reports. Co-ordinating with our Foreign associates for supplying paints in abroad countries Handling customer complaints / queries & providing them solutions Providing delivery schedule / plant coordination Ensure client requirements & expectations are managed & met Provide first line customer support / Client servicing. Support on collections from these accounts Invoicing activity Taking care of despatch of invoice to customer Follow up for Payment Maintaining Statement of Account Marketing /Sales coordinator ? Key Accounts/Client servicing/Coordinator Sep 2016 to Aug 2019 Company Profile : Company are into carton manufacturing. They offer a complete range of carton styles complemented by a wide variety of print finishes ranging from foil stamping, embossing, varnishing and a variety of security features. Job Profile : Manage Existing Key Accounts. Taking responsibility for revenue and client satisfaction targets for your accounts Being the primary business contact for clients and managing their day to day? Managing the day to day liaison and coordination of servicing for your key? Personal ownership of these accounts and driving all engagements, relationship and businesses across regions Working in SAP HANA / Qlickview Monitoring FG / RM as per the given sales forecast. Sales Forecast / Sales Analysis reports. Understand customers? requirements and responding appropriately by positioning our range of offerings Commercial negotiation. Costing for new product. Handling RFQ process. Handling customer complaints / queries & providing them solutions Providing delivery schedule / plant coordination Ensure client requirements & expectations are managed & met Provide first line customer support / Client servicing. Support on collections from these accounts Customer Service Executive DEC 2012 to FEB 2015 Company Name : Maersk Global Service Centre. Company Profile : MAERSK SHIPPING IS MNC which is into Shipping business all over world which the part of the International Shipping. Job Profile : Handling customer Query Booking Container Arranging the dispatches. Co-ordination with agent for delivery. MIS and other sales report preparation. Pricing and invoicing Analyzing the root cause of invoicing errors. Making report from the root cause and submit to the management. Handling the customer complaints ________________________________________________________________________________________