plastemartjobs.com Email: jobs@plastemart.com, hr@plastemart.com Download Date: 3/10/2025 4:42:20 AM ________________________________________________________________________________________ RefNo: CA - 28880 Gender: Male Age: 34 Designation: Engineer Desk - Side Service & Delivery Highest Education Level: Graduate - Degree Preferred Location: Gujarat Notice Period: 30 Days Education Details: 2016 Graduation- Be IT (Information Technology)government Engineering College Sector-28, Gandhinagar, Gtu, Gandhinagar 6.28 CGPA Skill Sets: A confidant and reliable IT support engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance of computer based information systems, as well as having an eye for detail and able to multi-task under pressure. An excellent communicator, can relate well with people at all levels and has the flexibility of working well as part of a team and on my own Now looking to further an already successful career by working for a ambitious and expanding company Work Experience: 8.2 Work Experience Details: Engineer Desk - Side Service & Delivery July 2019 to August 2020 Job Profile : Online and Offline IT Asset Inventory Management, Also Scrap IT Asset Recycling Support to Management. Online Incident Management System, Live ticketing, Troubleshooting User Issue and Resolve Within Given a Time Periods. Domain Network in All IT Asset, Only User can Access Online And Offline Local Data in Domain Network, VPN Support, DSC Installation SAP ERP Software Installation and Support Remote Support , Telephonic Support Microsoft office 365 - Office 2013 Outlook Exchange mail Server Support , Data Backup mail .PST, Data backup Lab Instrument Data. Repair and Troubleshooting IT Asset Support Printer, Scanner, Desktop, Laptop, UPS Battery, CCTV, Bio-Metrics Device Give User /Client ,Vender Service Report manage Data inventory Network Cum-Field Engineer July 2017 to March 2019 Job Profile : Provide Continues Network support to Client for Live Video Conferencing meeting, Central Govt., Back up Network Support, ticketing, call logo management. Manage VC Device, Mic, Speaker, Projector ,Wifi Device, IP phone, IP Camera, Remote Support. Internet Speed, VPN, DSC, Bio-metrics Device support Router, Switch, Access point, Proxy IP server, VPN, cable crimping Network Administrator Feb 2017 to June 2017 Company Name : Wipro Limited Job Profile : Network Security using Antivirus Installation INWARD / Outward Entry and File Management Internet Speed Continues Monitoring , Call Log History Management. Email Handling , Support Remotely and Telephonic. Manage Attendance System, Bio-matrices Device Registration , File Server Access Management Local IP Networking, Software Tanning & Guide user Registration, E- Filing Documentation ,Asset management, monitoring internet Speed, CCTV device Front desk -DEO 2016 Company Name : Harsh Placement Job Profile : Microsoft Office work Word, Excel Job Management System Handling , user Registration , Interview letter , Current opening information managemt Data Sharing in LAN Using Server,Switch, Router, Excel Work book File sharing. IP Setting in System and printer Helper ? Pecking dep. 2009 Company Name : Sun Pharma Job Profile : Packaging line work ,Tablets packing in box, Cleaning Tablets Work Technical Skill Ability to be clear & concise when explaining technical procedures to customers. Experience of Windows server 2008, Exchange /Windows OS/ Microsoft office Commercial technical support experience of servers and network infrastructure Responsible for supporting the company's SME clients at all levels as part of a helpdesk team. Ensuring that all hardware and software is configured and installed correctly Management of the daily data backup and retrieval scheme. Installing and operating Windows desktop and server operating systems Responsible for networking, design, installation and maintenance services. Supporting users and network administrators over the telephone and by email. Maintain the companies network infrastructure Networking and providing support for Windows, Macintosh and Linux issues. Configuration and testing of any new hardware and software. TCP/IP networking and hardware maintenance and repair Travelling to client sites to help with installs, deployment, and troubleshooting Training new employees. Assistance with training of staff and compiling procedural documentation. Assisting the network manager with support requests Ensure computer hardware is safe & complies with health and safety legislation. Applying patches in accordance with company procedures. Training Sep 2020 (15 Day) - VENUS ,SURAT - Technician -Apple product - IPhone, iPod, iMac, Air pods, Apple watch, troubleshooting, installation, diagnose, Change Part Service and Delivery, Customer Support July 2019 (5 Day) - Progressive Info-tech, Mumbai - Service Engineer Industrial Software Installation SAP, IMS, Manage User Account, Office 365 & Office 2013 patch installation, outlook Configuration, Microsoft Team Video Conferencing Meting Support, IT Asset Management 2016 (2 month) - Micronics Sales And Service Silvassa - Desktop Engineer- Build new System Windows OS Installation , drivers Software Installation, Antivirus , Microsoft Office Printer, Wi-Fi, LAN, Share Connection Repair /Replaced Damaged System parts (Motherboard, RAM,HDD,CD-DVD Drive , Processore Change) Cable crimping & Testing Lan Connectivity, Switch, Router 2015-2016 (8 month) - Tops Technology, Gandhinagar - Programmer ? website development - PHP Programming Lang, SQL Database Server, Dream Weaver, HTML, CSS 2014-2015 (4 month) IIHT, GANDHINAGAR - Hardware , Networking & Ethical Hacking - Desktop , Laptop , Printer Repaired, CCTV IP Camera, IP Connectivity Router, Switch, Modem, Wi-Fi Access Point ________________________________________________________________________________________