plastemartjobs.com Email: jobs@plastemart.com, hr@plastemart.com Download Date: 2/5/2025 8:23:28 PM ________________________________________________________________________________________ RefNo: CA - 31070 Gender: Female Age: 38 Designation: Manager Highest Education Level: Masters - Degree Preferred Location: Mumbai Notice Period: 30 Days Education Details: MBA Skill Sets: ? Knowledge of MS Office based applications (Word, Excel, Power Point, Access etc) ? Well versed with ERP operating system. Work Experience: 13.5 Work Experience Details: Manager ? Client Servicing From April 2017 to till Company profile- manufactures laminated and coated paper, metallised and polyethylene films, for flexible packaging. Job profile- ? Developing and sustaining solid relationships with key clients that bring in the most income for the company. ? Addressing and resolving key clients? complaints. ? Serve as the link of communication between key customers and internal teams Supervising the account teams assigned to each key client (Handling team of 4 coordinators.) ? Communicating and collaborating with the advertising, design and logistics departments to ensure that key clients? needs are met. ? Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions. ? Visit customers place for complain handling, service issue and for new development. ? Making costing for the products. ? Negotiate for the rate. ? Vendor registration. ? Service to customers from order receiving till dispatch. ? Audit visit to customer factory. ? Reporting to National sales Head. Manager ? Business Development Executive From Nov 2013 to 2017 Company profile- largest self-adhesive labels manufacturing in roll form and sheet form. Job profile- New development of the Client & handling existing customer sales. ? Visit customers place and understand the new labels requirement. ? Making costing for the product. ? Negotiate for the rate. ? Vendor registration. ? Service to customers from order receiving till dispatch. ? Audit visit to customer factory. ? Reporting to Managing Director Manager ? Sales Officer M/s Skanem Interlabels Industries Pvt. Ltd. (Jan 2011 ? Nov 2013) Job profile- ? Customer Care & Service ? Follow up with factory for production ? Follow up for Orders with customers ? Making quotation and costing for the items. ? Emailing daily details to the clients regarding the order position ? After dispatch of the orders track with the transporter and give confirmation to clients ? Follow up for the Payments. ? Making Debit note / Credit note for the issue-based invoices. ? Furnish the GM Marketing with the day to day reports regarding his order position & Production schedule. ? Day to day correspondence with the internal head & the clients. ? Monthly Delay Delivery Report. ? Monthly Customer Complaint Report. ? Monthly Sales Report. ________________________________________________________________________________________