plastemartjobs.com Email: jobs@plastemart.com, hr@plastemart.com Download Date: 2/5/2025 3:14:21 PM ________________________________________________________________________________________ RefNo: CA - 32821 Gender: Female Age: 35 Designation: Sales Support Executive Highest Education Level: Masters - Degree Preferred Location: Mumbai Education Details: M.Com passed with second Class (54%) in July 2013 T.Y.BMS. Passed with First Class (69%) in March 2010 H.S.C. Passed with First Class (67%) in February 2007 S.S.C. Passed with First Class (60%) in March 2005 Skill Sets: Customer Service Service to Inter department Sales Team Project organizations Team Management Microsoft applications proficiency MS Office Knowledge of ERP, Oracle System. Work Experience: 10.9 Work Experience Details: Sales Support Executive From-07thMar 2022 to till now. Company profile-Global Supplier of fragrance, flavors, nutrition, aroma ingredients & cosmetic ingredient solutions Job profile- Cultivate customers/Internal relationships with Key Account-fragrance managers, Business Unit,Operations, Labs, supply chain & Logistics. Contacts, global & local samples sending & tracking. Prepare & maintain customer Directories for Key Account Managers Account list, containing all aspects of prices codes. Support Key Account Managers and existing Customer service on capturing, inputting & tracking product orders, FOC orders, forecasting, etc. Doing efficient service on all aspects of collating & uploading customer product information & documents on U-Scent Portal. Assist in managing commercial projects in collaboration with Key Account Managers: Entering Projects & Monitoring progress of samples. Support regional sales support on maintaining local fragrance library. Sales Co-coordinator From-11th June 2018 to 04th March 2022 Company profile-Supplier of fragrance & flavors Job profile- Handling calls for price Quotation/Sample request/Purchase Orders & their status with Clients/salesperson at PAN India level. Responsible for timely raising Sample request (from library) or active projects in ERP System & Reviewing with fragrance evaluation Team, Lab, HOD, Key Accounts Managers periodically. Arranging & keeping track of market samples/clients oils/bases for their given Active projects. Coordination with Sample Production, Dispatch Team, Labs on daily basis for Requests. Share Sample/Order dispatch details to Clients/ Sales Agents on daily basis, resolve post-dispatch issues if any regards sampling & orders. Completing work for Back office Team for easy reference on weekly/Monthly basis- Clients database, Visit Reports, Price list, fragrance library, sampling reports, new launches reports, exhibition reports, Project reports (Submission/Duplicate), Stock report. Taking initiative for attending meetings with HOD, exhibitions support to Key Accounts Managers or different projects/activities made by company. Responsible for timely raising Purchase Orders & provide proforma invoice to Clients/Salesperson. Take cheque entries in ERP & coordinating with Accounts Team. Coordinating with Production Team, QC Labs, for Order Batch status & Documentation. Specialist in Operations Department From-10th July 2017 to 08thMay 2018 Company profile- Back office Criminal Verification Process of the U.S. State Job profile- Proficient in delivering high quality result. Good listener, corresponded & problem solver attitude. Understand the Client requirement for a particular application & start background verification. Collect the criminal, Drugs & Abuse records from various Government Sites & provide to Client. Daily Task- Attend Meetings, sending mails for Applicants application form, provide data /results & follow ups. Target oriented under pressure & within time limit. Purchase & Sales Co-ordinator From- 20th May 2015 to 17th May 2017 Worked with M/S. Vitronics (India) Job profile- Sent on time accurate quotations & process Enquirer if direct. Coordination with Client for their Purchase orders & send Proforma Invoice through email & phone. Actively supported company sales team for their per-sale and post-sale material deliveries. Creating vendor in system through online/offline method. Preparing various monthly reports as POS Inventory, Stock data, payment reports. Preparing Debit Notes, Credit Notes, Invoice, Delivery Challans, & Follow-up for payment. Follow-up all sites for Tenders & work Online/Offline Tenders of Government like MDL, DPS, BHEL Daily task- online registration of Products, Make Vendor Registration with Government factories/research institute like IIT, VJTI, MTPF, Goa Shipyard, NMRL, etc; also, Companies like ABB, Anchor Electrical, and many more. Senior Associate From-11th April 2014 to 11th May 2015 Worked with Wipro BPS Pvt. Ltd. Job profile- Read Client queries & resolve their insurance. Make the Online payment to providers (US Doctors) Daily Task- Attend meetings, target driven within given time, maintain data in excel, word for Reference. Attend various training programs organized by Company. ________________________________________________________________________________________