plastemartjobs.com Email: jobs@plastemart.com, hr@plastemart.com Download Date: 2/6/2025 7:32:48 AM ________________________________________________________________________________________ RefNo: CA - 3383 Gender: Female Age: 48 Designation: Senior Executive Highest Education Level: Post Graduate Diploma Current Gross Salary: 300000 300000 /Annum Expected Gross Salary: 400000 400000 /Annum Preferred Location: Anywhere Education Details: 1997 - B.Sc. from Mangalore University. 1998 - B.Ed. from Mangalore University 2005 - PGD (PM IR) from Annamalai University. 2007 - Pursuing MBA ( Marketing) from Pondicherry University. Skill Sets: Diploma in computer applications from Aptech. Work Experience: 26.5 Work Experience Details: Position: Executive- Marketing. servicing with them effective from May 2006. With an ISO 9001:2000 & ISO 22000-HACCP certified company manufacturers of speciality Plastic Packaging products mainly containers & jars for Multinational Companies in FMCG, Pharma, Food Processing and Agricultural sectors through an ongoing process of research oriented design & development. The products of the company include Injection blow molded PET/PP and Preforms, Multilayer containers are manufactured by adapting Japanese and European technology Managing customer service operation for rendering and achieving quality services; providing first line customer support by answering queries and resolving their issues. Responsible for resolving customer complaints on performance bottlenecks. Monitoring the post service activities like follow up with the customers, service reminders and handling customer grievances for superior customer service. Position - Senior Marketing January 2001 to April 2006 The Ganesh Enterprises Bangalore manufacturers of Confectionary items like chocolates and sugar candies. Co-ordinator for providing back office support to Marketing Executives and Customers. Worked effectively from in different positions like Marketing assistant, Marketing co-ordinator and Senior Marketing co-ordinator. Position - Administration and Marketing Assistant. Worked effectively from December 1998 to March 2001. Organization- The Consumer World Bangalore it is direct marketing company Responsible for day to day official activities and providing back office support to the executives and frontline service to the customers. Future Goals: Assignments in Operations / Customer Relationship Management with a high growth oriented organization, preferably in the Service industry/manufacturing industry. ________________________________________________________________________________________