plastemartjobs.com

Email: jobs@plastemart.com, hr@plastemart.com

Download Date: 2/5/2025 5:18:32 PM

________________________________________________________________________________________

RefNo: CA - 35945
Gender: Male
Age: 39

Designation: Customer Support Executive (Sales Coordinator) 

Highest Education Level: Graduate - Degree

Preferred Location: Bangalore

Education Details: 
Discontinued 2nd Yr BBM, Bangalore. 

Intermediate (Statistics, Business & Accounts) from Vivekananda Pre University, Bangalore.

S.S.L.C from MES English School, Bangalore.

Skill Sets: 
Completed Diploma in Computer Application at BDPS Software Ltd.

Operating Systems:  Windows-98/XP/2010. 

Packages: MS-Office 97/2000/XP, Tally, MS Dos, SAP	

Work Experience: 16.9

Work Experience Details: 
Customer Support Executive (Sales Coordinator) -Sales Management 

From  - June 2019 to Till date.

Company profile  - We provide a full spectrum of highly reliable CNC turning, milling, and grinding machines as well as technologically advanced workholding and machine tool accessories.



Job profile - 

Preparing service and spare parts quotations to customer.

Assign service calls to Engineers if machine is under breakdown.

Inputting Inquiries through Internal software like Oracle.

Updating sales inquiries and contact database in Oracle CRM.

Order processing for getting spares parts from countries like Taiwan, Hong Kong, Shanghai & USA

Monthly report for amount spent for office expense.

Master party creation for new customers in CRM and SAP.

Updating of incoming spare parts received from factory for maintaining inventory stock in excel as well as SAP/CRM.

Preparation of Purchase Order and Proforma Invoice for customer.

Interact with sales teams, channel partners and numerous internal group as required.

Work order / Sales order processing through SAP/Oracle CRM.

Conduct meeting through skype for weekly and monthly sales meeting. 

Sales order process, from receipt of PO to delivery, for both spare product and services.

Follow up for orders with Manufacturing Plant and Suppliers globally.

Coordinating with customers as well as transporters for arranging vehicle for material dispatches.

Maintaining Stock Inventory in SAP



Executive Sales Co-coordinator - (Sales Management)

From  -November 2017 to April 2019

Company profile  -Manufactures Rack and Pinion Steering systems for manual, Hydraulic Power Steering, Driveline products & Others.



Job profile  -

Preparing Sales Order and Schedule Agreement as per customer requirement in CRM and SAP.

Updating month wise forecast for all customers like Trading, Commissioning and Direct.

Preparation of trading list for all in-warding and dispatching as per customer requirement and as per our Inventory at warehouse.

Inputting Inquiries through Internal software like JTEKT online.

Order input through internal software like JTEKT online for quoted inquiries received from HQ.

Order processing for Aftermarket sales

Order processing for Trading and Commissioning customer in CRM and SAP.

Master party creation for new customers in CRM and SAP.

Updating of incoming material received for aftermarket business and maintaining summary list in   Excel for HQ.

Preparation of Individual performance report for monthly for sales team.

Preparing forecast data for Aftermarket business.

Updating of no. of inquiries received from customer and also for aftermarket business.

Preparation of Authorization letters for new distributors and dealers.

Updating dispatch details through customer portal once the material got dispatched.

Preparing MOM report for weekly and Monthly meeting.

Stock details updating in trading list.



Executive Co-coordinator 

February 2013 to 26th October 2017.

Nilkamal Ltd.



Sales Co-coordinator cum Admin Officer

June 2007 to January 2011.

Zenith Tools & Components Pvt. Ltd.

________________________________________________________________________________________