plastemartjobs.com

Email: jobs@plastemart.com, hr@plastemart.com

Download Date: 2/5/2025 6:18:15 PM

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RefNo: CA - 36600
Gender: Male
Age: 36

Designation: Sales and Customer support coordinator

Highest Education Level: Graduate - Degree

Preferred Location: Gujarat

Education Details: 
2008-2013: Bachelor of engineering (ELECTRONICS & COMMUNICATION) VALIA INSTITUTE OF TECHNOLOGY CGPA:(5.55)



2008:-12th Standard, H.V. Shroff Memorial High School, Vadodara,The Gujarat Secondary And Higher Secondary Education Board , Gujarat India.(55%)



2005:- 10th standard, palej high school, palej .Ta: Bharuch, Dist: bharuch, The Gujarat Secondary Education Board , Gujarat India. (70%)

Skill Sets: 
M S OFFICE,INVOICE SYSTEM ,Tally.ERP 9 Latest version, Smart CRM Software

Operating System: Windows-10,9x, xp, vista.

Work Experience: 11.7

Work Experience Details: 
Sales and Customer support coordinator

From - August, 2021 to till date 

Company Profile - Manufacturer, Exporter & Supplier of a wide range of products that includes Online and Portable Fuel Efficiency Monitor, Air Sampler, Continuous Emission Monitoring Systems



Job Profile - Managing all the sales related activity of the company.

Sales Promotion via e-mail, phone, post, courier & exhibition.

Responding to sales queries via phone, e-mail and writing.

Entry inquiry in Smart CRM Software and take all necessary detail from customer regarding their application process and requirements.

Prepare Quotation as per customer requirement need and also entry in Smart CRM software.

Quotation follow up also entry in Smart CRM software.

After received Purchase order entry in Sales Order Register, Google

Form entry And entry in Smart CRM software,

Prepare Proforma Invoice, Sales order confirmation and send to customer and computer operations, internet and e-mails.

Make work order and coordinate with production dept. for assure material delivery on time to customer.

Coordinate with Production, Account & Dispatch Department for Dispatch process of Material on time and also e-mail dispatch detail to customer.

Company registration on CPCB Portal & give online support to customer and check real time data transmission of OCEMS on CPCB and Prima Server. Make report of the same.

Maintains relationships with clients by providing support, information and guidance.

Respond to complaints from customers and give after-sales support when requested.

Assist the Marketing Manager in day to day marketing activities.

Sales Related all documentation, follow up on payments.

Coordinate & Support the field sales team, Dealers And Service Engineers.

Coordinate with production and store department ensure the adequacy of material stock.



Sales coordinator

From - Nov 2019 to Aug 2021

Company Profile - Manufacturer & Exporter of Color, Black,White And Additive Masterbathches And Compounds



Job Profile - Managing all the sales related activity of the company.

Responding to sales queries via phone, e-mail and writing.

Maintains relationships with clients by providing support, information and guidance.

Respond to complaints from customers and give after-sales support when requested.

Follow through with customers for acquiring or retaining business.

Prepare the quotations, proforma invoice, work orders on advice book and entry on URL based software etc. and also of computer operations, internet and e-mails.

Assist the Marketing Manager in day to day marketing activities.

Back office all documentation & prepare all E-Tender Related documentation, follow up on payments.

Coordinate & Support the field sales team and Dealers.

Tracking sales order to ensure that they are scheduled and sent out on time.

Ordering and ensuring the delivery of goods to customers.

Coordinate with production and store department ensure the adequacy of material stock.



Sales coordinator

From - Nov 2018 to Nov 2019

Company profile - Climax Synthetics Pvt. Ltd.



Customer relationship executive

From - June, 2013 to November, 2018

Job Profile - QUALITY SERVICES





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