plastemartjobs.com

Email: jobs@plastemart.com, hr@plastemart.com

Download Date: 4/2/2025 4:44:15 PM

________________________________________________________________________________________

RefNo: CA - 38537
Gender: Male
Age: 38

Designation: Assistant Manager Quality 

Highest Education Level: Graduate - Degree

Preferred Location: India

Notice Period: 30 Days

Education Details: 
Bachelor of Engineering (E&Tc) - North Maharashtra University, Jalgaon | Jul 2007 - Nov - 2011

Higher Secondary Certificate (H.S.C.) - Bihar Board | Feb - 2003

Secondary School Certificate (S.S.C.) - Bihar Board | Oct - 2000

Skill Sets: 
IPO, Control Plan - Completed training with Synergy Consulting & Training Solution - 2019

Quality Management Systems: ISO9001, ISO14001, IATF16949

Quality Core Tools: SPC, PPAP, CAPA (8D, 6W2H, 7QC Tools)

Process Improvement: Kaizen, 5S, Lean Manufacturing

Root Cause Analysis: Pareto Analysis, Fishbone Diagram, Why-Why Analysis

Product & Process Audits: Internal and External Audits

Injection Molding Expertise: Process control, supplier quality management

Customer Interaction & Satisfaction

Effective communication and interpersonal skills

Strong problem-solving abilities and emotional stability

Adaptability to changing environments and tasks

Team player with a customer-centric mindset

Work Experience: 13.4

Work Experience Details: 
Assistant Manager Quality (Customer Support)

From :- Nov 2020 - Present

Company Profile :- Manufacturer For Mixer Grinders, Juicer Mixer Grinders, Hand Blenders, 



Job Profile :- 

Lead The Quality Department, Overseeing The Implementation And Maintenance Of The Quality Management System.

Reported To The Plant Operations Manager And Managed A Team Of 20 Direct Reports In Quality Assurance.

Strengthened In-process Inspections To Ensure Robust Control Over Critical To Quality (Ctq) Parameters.

Coordinated Customer Rejection Analysis (Line Rejection, Bop, Semi-finished Parts) And Implemented Capa To Drive Down Ppm.

Played A Key Role In Reducing Customer End Ppm And Handling Customer Complaints, Ensuring Overall Customer Satisfaction.

Performed Internal & External Audits (Iso9001, Iatf16949, Iso14001) And Managed Audit Documentation.

Conducted Kaizen/5s/lean Manufacturing Activities To Reduce Waste And Improve Efficiency.

Led Root Cause Analysis And Used Tools Like Pareto Charts, Cause & Effect Diagrams, And 8d Methodology To Address Issues Related To High Rejection Rates And Ppm Spikes.

Maintained Strong Relationships With Customers And Provided Regular Feedback On Product Behavior And Requirements.



Senior Quality Engineer 

From :- Aug 2017 - Sep 2020

Company Profile :- Manufacturer Of Plastic And Polymer Parts And Components For Automobile Industry. 



Job Profile :- 

Led Customer Audits And Resolved Complaints From Major Clients Such As Ifb, Bajaj, Mahindra, And Taco.

Coordinated Quality Improvement Activities And Worked On Reducing Ppm And Customer Ifb.

Conducted Root Cause Analysis And Implemented Corrective Actions For Both Internal And External Quality Failures.

Developed And Managed Standard Operating Procedures (Sop), Control Plans, Stage Inspections, And Quality Alerts.



Executive Quality Engineer

From :- Sep 2012 - Jun 2017

Company Profile :- Automobile Part Manufacturer Offering A Wide Range Of High-quality Car Wheel Covers



Job Profile ;- 

Managed Quality Assurance For Production Processes And Ensured Compliance With Customer Specifications And Standards.

Collaborated With Production Teams To Resolve Quality-related Issues And Minimize Defects In Plastic Injection Molding.



Trainee Quality Engineer

From :- May 2011 - Aug 2012

Company Profile :- Kriti Auto & Engineering Plastics Pvt. Ltd.



Job Profile :- 

Assisted In Quality Control And Inspections During The Initial Phase Of Production.

Gained Hands-on Experience In Quality Documentation And Product Audits.



Future Goals: 
A highly experienced Quality professional with over 12+ years in the field, specializing in Plastic Injection Molding and the Automotive Industry. Demonstrated expertise in customer complaint handling, quality improvement projects, and supplier quality assurance. Proven track record of managing key customers like Bajaj (Two-Wheeler), Mahindra, Taco, Nissan, IFB, and Usha while maintaining stringent quality standards and fostering strong customer relationships.
________________________________________________________________________________________