plastemartjobs.com

Email: jobs@plastemart.com, hr@plastemart.com

Download Date: 2/5/2025 3:20:22 PM

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RefNo: CA - 38758
Gender: Male
Age: 1

Designation: Assistant Manager - Admin, Receptionist & PA

Highest Education Level: Graduate - Degree

Preferred Location: India

Notice Period: 30 Days

Education Details: 
Bachelor of Commerce (B.Com) BJPC  Mumbai - 2018  2019

Higher Secondary Education (12th Grade) St. Agnes  Mumbai 2016  2018

Skill Sets: 
Customer Service & Support

Team Building & Leadership

Administrative Operations

Vendor Management

Data Entry & Reporting

Communication (Verbal & Written)

Complaint Resolution

Scheduling & Appointment Management

Travel & Event Coordination

Inventory & Office Supplies Management

Soft Skills: Time Management, Problem-Solving

Microsoft Excel (Proficient)

Office Management Tools (Document Management, Calendar & Email Scheduling)

Data Handling & Reporting

Strong interpersonal skills with the ability to work in high-pressure environments.

Excellent organizational skills with a keen attention to detail.

Proven track record in improving customer satisfaction and operational efficiency.

Work Experience: 3.4

Work Experience Details: 
Assistant Manager - Admin, Receptionist & Pa

From :- Feb 2023  Mar 2024

Company Profile :- Manufacturers And Exporters Of White / Mineral Oils, Light & Heavy Liquid Paraffin 



Job Profile :- 

Managed Front Desk Operations, Greeting Visitors, And Handling Check-ins.

Coordinated And Managed Internal And External Calls, Including Vendor Management And Payment Processing.

Scheduled Meetings, Appointments, And Travel (Both Domestic And International).

Handled Administrative Tasks Such As Email Management, Document Filing, And Report Preparation.

Managed Service And Maintenance Of Office Premises, Including Coordinating With Vendors For Repairs And Services (Electrician, Plumber, Etc.).

Oversaw Inventory Management And Office Supply Purchases, Ensuring Adherence To Budget Constraints.

Facilitated Meetings (Online And Offline) And Followed Up On Work-related Activities.



Customer Service Officer

From :- Apr 2022  Feb 2023

Company Profile :- Airline Ticket Agency



Job Profile :- 

Led Shift Operations And Coordinated Customer Service Activities.

Assisted Passengers With Inquiries, Bookings, And General Support.

Managed Staff Rosters, Ensuring Optimal Coverage For Each Shift.

Handled Feedback Collection And Ensured Customer Satisfaction.

Acted As A Point Of Contact For Escalated Customer Concerns And Resolutions.



Front Desk Receptionist / Guest Service Operations

From :- Feb 2019  Apr 2022

Company Profile :- Warm, Relaxed Airport Lounge Offering Varied Eats, Plus Coffee & Alcoholic Drinks. 



Job Profile :- 

Assisted With The Smooth Operation Of The Lounge, Ensuring High Levels Of Guest Satisfaction.

Managed Periodic Meetings And Performance Reviews To Identify Areas For Improvement.

Entered And Maintained Accurate Data, Ensuring The Smooth Flow Of Operations.

Promoted Team-building Activities, Fostering Strong Communication Among Staff.

Addressed Customer Complaints, Aiming For Minimum Issues And High Satisfaction Rates.

Ensured Discipline And Office Management Efficiency.



Future Goals: 
A dedicated and results-driven Hospitality Specialist with 4+ years of experience in customer service, administration, and operations within the hospitality and corporate sectors. Proficient in ensuring excellent customer experiences, improving operational efficiency, and managing teams effectively. Adept at utilizing strong communication and organizational skills to enhance service quality, maintain customer satisfaction, and represent the company with professionalism.
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