plastemartjobs.com

Email: jobs@plastemart.com, hr@plastemart.com

Download Date: 3/14/2025 11:12:09 AM

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RefNo: CA - 38890
Gender: Female
Age: 25

Designation: Software Support Executive

Highest Education Level: Graduate - Degree

Preferred Location: India

Notice Period: 30 Days

Education Details: 
M.Sc.- Mumbai University, Mumbai - 2018

B.Sc. - Mumbai University, Mumbai - 2015

H.S.C.- Maharashtra State Board - 2012

Skill Sets: 
Operating Systems: Windows XP, Windows 7, Windows 8

Databases: SQL Server

Technologies: Adobe Experience Manager (AEM), Blackboard, Jira



Work Experience: 6.2

Work Experience Details: 
Software Support Executive

From :- May 2019  Present

Company Profile :- Maritime Industry For Training In Digital Maritime Studies.



Job Profile :- 

Provided Client Support Via Email, Resolving Customer Issues Effectively.

Logged And Tracked Customer Issues To Ensure Proper Follow-up And Resolution.

Utilized Remote Access Tools To Resolve Client Issues.

Prepared Accurate And Timely Reports On Software Functionality And Issues.

Followed Up With Clients To Ensure Smooth Operation And The Proper Functioning Of The Software.

Junior Associate (Quality & Testing)



Manager (Aem) 

From :- Jan 2019 To March 2019 

Company Profile :-  Is A Boutique Outsourcing Company



Job Profile :- 

Migrated Content In Adobe Experience Manager (Aem) According To Blackboard Standards.

Set Banner Images For Pages In The Website.

Checked The Functionality Of Links Within The Website.

Identified And Troubleshot Content-related Issues.

Worked With Adobe Experience Manager (Aem), Blackboard, And Jira For Issue Tracking.



Future Goals: 
Seeking a position in the information technology field that offers educational growth and allows me to utilize my skills and abilities while being resourceful, innovative, and flexible.




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