plastemartjobs.com Email: jobs@plastemart.com, hr@plastemart.com Download Date: 3/10/2025 4:18:25 AM ________________________________________________________________________________________ RefNo: CA - 6315 Gender: Male Age: 48 Designation: General Manager Operations Highest Education Level: Graduate - Degree Preferred Location: Maharashtra,Dubai Notice Period: 60 Days Education Details: B.Com From G.M.D. Arts, B.W. Commerce & Science College, Sinnar, Nasik (Pune University) in 2003 Plastic Engineering From B.T.E. in 1996 Skill Sets: Communicator ,Collaborator Intuitive , Innovator, Analytical Motivator, Team leader, Team Builder MS Office Applications and Internet Application MS-DOS Windows 2000 XP/NT Strategic Planning, Production Planning, Customer Focussed, Communication & Listening, Product Comparisons, Negotiation & Consultation, Team Motivation & Performance, Installation & Commissioning, Targets & Deadlines, Problem Solving, Project Management - Maintenance, Quality Assurance - Cost saving Project Autonomous & Flexible, Productivity Improvement & Coordination Sales & Marketing Work Experience: 38 Work Experience Details: General Manager Operations-Testing & Service Form - Jan.21 to Till Date Company profile - Manufacturer and Exporter of?plastic extrusion machines like Drip Irrigation machine, Rain Pipe, Recycle machine, Thermoforming machine?&?plastic sheet manufacturing Job profile - Providing help and technical assistance to customers, during guarantee period and thereafter providing paid services as per after sale service policy. Providing help to sales staff during technical discussions with customer and as and when required. Communicating courteously with customers through telephone, email or any other means. Investigating and solving customers' problems (these may be more complex or long-standing problems that have been attempted by customer service assistants). Keeping accurate records of discussions or correspondence with customers in the system. Producing written information for customers, often involving machine manual, processing guideline and troubleshooting guide line, product / machine literature. Coordinating stores and account managers for timely dispatch of spares to our customers as per their requirement. Courtesy visit to customers. Analyzing service report generated from service engineers visit and take further necessary action, if required to close the complaint. Developing customer service policies and standards for effective after sale services. To recruit and retain team members. Training and grooming service team to deliver a high standard of customer service. Ensure proper time, man/machine and spares availability at site and instruct Service engineers about the machine and type of work to be attended before they visit the site. Leading and supervising a team of customer service team. Learning about organizations products or services and keeping up to date with any changes. Keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses. Developing spares management policy and implementation. Manage the spares supply activities like quotation, manufacturing, spare stocks, payment, and dispatch as per policy within predefined time frame. Monthly reports of spares handling which includes dispatched, pending or cancelled spare orders. Timely verification of deferent types of reports provided by the subordinate?s form SFDC. To analyze various service reports received from the field engineers and take necessary actions in consultation with superiors, if required. To receive and analyze Daily Activity Report from field staff and take necessary actions and correspondingly guide the field staff during customer calls. Following reports to be submitted to the superiors: Update Executive Director regarding customer complaint and status on periodical basis. Monthly customer complaint report and analysis of complaint. Strategic decision/ management approval for critical issues/complaint. Replacement/returnable things record and follow up. Deputed engineer?s daily activity report. To maintain Complaints, register in SFDC. Customer relations visit in liaison with respective RSM?s & approval of VP Mktg. Coordinating collection of spares related pending C-forms and out-standings, if any. Grooming Service Engineers on Business Etiquettes, as they are part of marketing team & in direct contact with customers. General Manager Operations - Production & Marketing From - Dec 2018 to Dec.20 Company Profile : Manufacturer of PP corrugated Sheet, PP corrugated Boxes, Floor Protection Sheet, PP construction Board, Stretch Film, etc. Job Profile : Responsible for Design structure of Plant, machines, Auxiliary equipment according to Process. Responsibility for Purchasing auxiliary, Material handling equipment, & machinery related to plant. Technical & commercial communication with material & equipment suppliers. According to customer requirements set up & design procedure. Monitoring and ensuring that all company environmental in place including, maintenance, health and safety; Planning and implementing strategies to achieve constant improvements in employee satisfaction. Measure productivity and target achievement and to determine areas that needs cost optimization. Implementing proper SOP?s and training the employees to provide the best quality experience to customer. Keeping abreast of developments in the industry, both internal and external. Setting budgetary and financial plan and executing it in accordance with the goals set by Top Management. Focus on Center Operations, upkeep of machines & equipment and company assets. Maintaining a critical oversight of Operations functions and the budgets for the same. Oversee activities directly related to making products & customer development areas. Improve Processes & Procedures to provide the best quality product. Identifying potential future leaders & training/ grooming them. Head-Operations Jan 2018 to Nov 2018 Pioneer Enterprises (I) Pvt. Ltd Job profile - Company having 2 process units in sanaswadi, pune. 1.3 mtrs. Profile extrusion machine from Wuflen Handern m/c co.ltd. Capacity 200 Kgs/hr. 2.1 mtrs. Profile extrusion machine from Seven star companies, China. Capacity 400 Kgs/hr. 1.7 mtrs. Profile extrusion machine from Qingdao Xinguan Plastic m/c co.ltd. 350Kgs/hr.(New machine install & commissioning done by my leadership) 1.8 mtrs. Stretch Film m/c from Changlong company, China .capacity 350 kgs/hr.(2 nos.) Air Bubble Film machine manufacturing by Zhejiang Ruian Fangtai Machinery Co., Ltd.(3nos.) Blown Film Plant (3 nos.) Head of manufacturing unit for a multi product and large application based product. Manufacturing Budget preparation based on sales projection and monitoring. Profit centre head ERP implementation and real time working In-house project execution and monitoring of all expenses. Improvement of productivity Compliance of HR and admin policy as listed in the manual. Compliance of Safety policy of the unit ISO certification and audit To practice 5S all the time Inventory management and control. TQM implementation Sales co-ordination with Marketing New business development - to support MKG team. Manager Jul 2014 to Aug 2017 Company Name : APPL Industries Ltd., Company Profile : leading compounder of engineered thermoplastics in India with production capacity of 72,000 MT/PA.APPL has been providing material solutions to the Indian Auto Manufacturing Units, which is at par with the global standards. APPL has a range of products like pre-colored & UV stabilized compounds based on Polyolefin & Engineering plastics modified with minerals, glass fiber / beads, wood flour, flame retardants etc. APPL's expertise combines blends and alloys of various plastics, color concentrates and Specialty Master Batches. Job Profile : Planning, coordinating & control the entire gamut of manufacturing operations & processes. Leading to Plant Operations (Production, Quality, Maintananace & Stores) Administering the plan to schedule resources to ensure the production & dispatch of products. Monitoring production processes by adhering to the stipulated budget; managing maintenance operations. Ensuring proper & timely supply of raw materials & supervizing the quality of the products. Drafting plans & processes to minimise manufacturing costs through effective utilization of manpower, equipment, facilities, materials & capital Managing the timely availability of required resources & implementing high standards of safety in operations. Establishing, maintaining & suataining strong working relations with other functional managers. Coordinating with lab for start-up sheets, production stabilization, trial runs & raw material control. Governing the set-up & implementation of standard operating procedure(SOP)for all related operations. Directing the cross-departmental transfer of technology and ensuring smooth operations in the organization. Eveloping knowledge & maintaining relationship database between processing parameters & properties of product obtained without changing its formulation Providing assistance in grading the establishment & resolving customer complaints at customers process house. Promoting innovative, advanced manufacturing cultures within a community involves strategic planning. Provide technical support to customers. Production Manager Dec 2010 to Jan 2014 Company Profile : Manufacturing of Rigid packaging product (Plastics) for milk & milk Products, Juice, Food Oils, Water filling companies, etc. company handling Process of Extrusion, Injection, ISBM, and Thermoforming & Printing for individual products. All Products are manufactured by 3G fully Automatic machines. Job Profile : Responsible for the production & planning according to plan/Batch Sheet released by the R&D. Process control and ensuring availability of raw materials by proper coordination with Procurement Meet Business Plans in regards to Quality, Cost and Delivery of products. Managing shop-floor with Supervisor, workers and operators and ensuring smooth working of the same. Planning day to day activity, production schedule and work allocation for achieving of monthly production targets by optimum use of available resources with quality. Monitoring and controlling shop floor operation efficiency ? Man hour, down time, production plan vs. actual and delivery performance. Provide plant floor supervision and leadership to ensure compliance with company?s quality standards. Work out and implement standard operating. procedures for production operations. Ensure that standard operating, health and safety procedures are adhered to. Monitor quality standards of products and implement and enforce quality control and tracking programs to meet quality objectives Analyze production and quality control to detect and correct problems. Managing timely maintenance of machines ensuring zero downtime. Ensuring health & safety protocols are in place, regular checks are performed in the factory to ensure zero accidents. and a healthy & safe working environment for all. Ensure licenses are renewed in a timely fashion by coordination with HR & other authorities. Establish process metrics and develop a system to achieve and maintain performance at targeted level. Build and maintain positive relationships with internal and external customers. Ensure efficient collaboration and coordination between relevant departments including procurement, distribution and management. Ensure on time updating of stock of raw materials, stock of goods produced, etc. in the systems Ensure minimum to zero pilferage of raw materials and reduce wastage of the same. Prepare monthly reports and submit to top management. Highlights: Enhanced productivity by around 20 % through by managing process improvement and from 5 to 25 % by suggesting skills to people. Saved costs regularly by utilizing of raw material, manpower, machine effectively. Reduced process wastage from 8.5 % to 5.2 % of machines with regular monitoring. Assistant Manager May 2009 to Nov 2010 Company Name : SafePack India Ltd. Company Profile : Manufacturer of Extrusion coated wrappers, Flexible wrappers & VCI wrappers for Industrial & consumable product. Company having Job Profile : Directed the overall manufacturing operations of the unit to realize planned production volumes. Planned & monitored plant production, maintenance, human resources; identified & acquired necessary resources. Tracked and reviewed performance against plan and ensured that plant performance is in adherence to plans. Fulfilled maintenance needs with implementation of planned, predictive and preventive maintenance practices. Drafted, reviewed and approved plans for the control of planned output, budget spending and material efficiency, engineering effectiveness and human resources Administered Manpower Management; established cross-departmental working relations. Liased with technical team to resolve electrical, hydraulics & process breakdown issues within the stipuated time. Resolved issues related to ancillary equipment including Water Chillers, Air Compressor and Power. Highlights: Improved productivity approximately 10 % through process improvement Registered a cost saving with using optimum raw material & through OEE and zero wastage Reduced customer complaint roughly 8 % through process improvement. Manager Sep 2007 to Apr 2009 Company Name : Neil Extrulamipack Pvt. Ltd., Company Profile : Having India?s first multilayer PET & PP sheet plant from REIFENHAUSER for pharmaceutical, food & cosmetic Industries. Extrusion Coating & Lamination on Alu. Foil, Paper, Board, Fabrics, Plastic Film. Sr. Engineer Apr 2005 to Aug 2007 Company Name : Xpro India Ltd.(Coex Division), Company Profile : Manufacturing of GPPS/ HIPS & PP Multi Layer Sheet Extrusion Plant) especially for White Goods Industries. Job Profile : Multi Layer Sheet Plant (Extrusion) -WELEX Incorporated Pennsylvania, USA (GPPS/HIPS & PP) Sr. Production Officer Jul 1996 to Apr 2005 Company Name : Garware Engineering Ltd., Company Profile : Manufacturing of PVC Shrinkable films for packaging films and Printing on it. PVC Shrinkable Tubing & Blown Films Extrusion Machines.-(22mm to 1000 mm Garware Engineering). 35 EXTRUDERS of different sizes (Blown Film & Tubing Plants) 8 colors printing machine. Production Capacity of Plant-250 M.T. per Month Trainings: Nonwoven Training Course from Association of Nonwoven Fabric Industries, USA Quality System Auditor for ISO9000/TS16949 FSMS TQM, TPM Technical Projects: Die Design And Fabrication (Blown film die). Tandem Extrusion coating M/C Installation & Commissioning Project at J.P. Industries, Ankaleshwar (Gujarat). Participate in Installation of Extrusion sheetline of WELEX Incorporated Pennsylvania, USA at Xpro India Ltd.(GPPS/HIPS Solid Sheet Plant). New machine install & commissioning done under my leadership at Pioneer Enterprises- 1.7 mtrs. Profile extrusion (Flute board) machine from Qingdao Xinguan Plastic m/c co. ltd. New machine?s trial taken at Wuhan, China for SNP Pvt. Ltd. Pune - 1.8 mtrs. Profile extrusion (Flute board) machine (Wuhan Handern Co. Ltd, China.) Executive Profile Enterprising professional with 21+ years of experience in manufacturing of Plastic Processing products like Plastic Sheets, Profile sheet, Polymer Compounding, Master batches, Injection Molding, Blown Film & Tubing, Flexible & rigid packaging, Extrusion coating, Blow Molding, Thermoforming, protective Packaging, etc. Plastic Engineering & appear for MBA(NMMIS) Conceptualized & executed numerous projects within budgets. Presently associated with SNP Pvt.Ltd.,Pune as GM-Operations. Proven capability in enhancing processes and reducing costs. Proficient in establishing potential relations and maintaining the same. Exhibited excellence in developing and implementing procedures. Skilled at drafting plans & processes to minimize manufacturing costs through effective utilization of available resources. Enterprising leader who has effectively contributed to enhancing organisational processes through initiatives geared towards lowering risk, heightening productivity & improving internal controls. Future Goals: Achievement-oriented professional targeting assignments in Production Operations preferably in Plastic & Polymers Industry in PAN India ________________________________________________________________________________________