Ref. No. : CA - 38291 - (Quality - Injection Moulding – with 11.5 years in Plastic Industry)

Education

HSC -BSE-Odisha 56% -2005
CHSE/+2 - Council of Higher Secondary EducatioNn -50% -2007
Diploma in Electrical Engg.-SCTE&VT/Govt Polytechnic -Odisha-78%-2012
B.Tech in Electrical Engg.-BPUT-75% -2021

Skill Sets

Customer Complaint Handling
In-Process Rejection Control
Documentation & Quality Standards
Root Cause Analysis (RCA/5W1H)
ISO & IATF Audits
Supplier Incoming Quality Control
Basic Knowledge of SAP HANA
QMS Internal Auditor Certification

Work Experience

Company Profile :- Plastic fabrication company
Assistant Manager - QA
From :- May 2023 Present

Job Profile
Managed customer complaints and vendor development.
Led new product development and in-process rejection control.
Prepared and maintained IMS audit documentation.
Coordinated with vendors and the purchase team to address incoming rejection issues.
Conducted RCA/5W1H analyses and submitted countermeasures.

Engineer - QA
From :- 7.5 Years
Company Profile :-Car & Motorbike

Job Profile :-
Handled OE customers, including HMSI-4F and Suzuki Motor Gujarat.
Conducted defect handling and cut-open analysis of rejected parts.
Performed root cause analysis and submitted corrective actions (8D/5W1H/RCA).
Maintained quality and delivery PPM metrics and led IATF audits.

Line Leader - QA
From :- 2.9 Years
Company Profile :- Supplies wire harness, meters, charging connectors, electric wires

Job Profile :-
Focused on reducing online issues and improving quality.
Prepared online documentation and provided training to lower-level staff on complaint resolution.
SAP HANA QA32, QA33, QP02, BOM preparation, UAT
5S / Kaizen
7 QC Tools
ISO Lead Auditor Program
Battery Cut Open Analysis
Firefighting Training
Integrated Management System IMS
Statistical Process Control SPC and Measurement System Analysis MSA
Hazardous Substance Management System PPAP/MSA/SPC

Future Goals

Dynamic QA professional with over 11 years of experience in Customer Complaint Handling, Supplier Quality, and In-Process Quality across the Automotive Lead Acid Battery, Wiring Harness, and FMCG Plastic industries. Proficient in streamlining processes to enhance operational effectiveness and achieve quality objectives. Certified QMS Internal Auditor with expertise in ISO and IATF Audits. Strong analytical and problem-solving skills, with a commitment to quality assurance and continuous improvem

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