• Gender: Male
• Age: 42
• Designation: Asst. Manager QA
• Highest Education Level: Graduate - Degree
• Preferred Country: India
• Notice Period: 30  Days
• Preferred Location: Up
• Work Experience: 20.6 Year(s)

Education

B.Tech. in Mechanical Engineering Passed from Karnataka Open University Mysore in 2016 with I st Division

Skill Sets

Computer Skill
Knowledge of operating system windows 98/xp/2007,2010
Ms- Office, Excel, PowerPoint, Outlook Express, SAP,ERP
Principal and working of Internet.

Work Experience

Asst. Manager
From June 2017 On-wards
Company profile- Manufacturing of two wheeler four Wheeler Commercial vehicle sheet metal parts

Job profile-
Bought out parts Quality, Process Quality, Customer Quality, Field Quality (EFR &Warranty) and Problem solving Through Why- Why Analysis, FTA,. 7 QC Tools, GEMBA, 6W-2H, & 4 M 1T Validation Concept.
Warranty rejection analysis in Customer end, Dealer Visit as per Customer Complain, Customer Complain handling & Field Failure visit & Analysis, Improvements in Process Quality through Kaizen, Poka Yoke Activity. Internal Process audit through IPO and making QA MIS/MRM.
Countermeasure taken against quality problem & making action plan/8D/FTA for customer Complain/Field failure. Daily five frames CMM reports submit to customer & participate in customer audit and QM Pillar.
Monthly present to customer our QA system & status in PPT form.

Asst. Manager
From March 2014 May2017
Company profile- Manufacturing of four Wheeler Bolero Driver, co-driver & passenger Seat

Designation: Sr. Engineer-(CQA)
Period : July 12 - Feb14
WHEELS INDIA LIMITED, PANTNAGAR

Job profile-
Over all Responsible for Process & Product Auditing, Supplier Audit, Warranty rejection analysis in Customer end, Dealer Visit as per Customer Complain, Handling Customer Complain & Customer intrection,Field Failure visit & Analysis, Process improvements, POKA YOKE, Kaizen & trainings etc.
To analysis the Warranty failure & Handling the warranty claim as well as field failure & find the Root cause of the problem and take corrective action at our end.
To maintain & reduce the customer complaints & effectiveness of counter measure with 5 Why analysis to Control the Concern of Line.
Reduce the Customer warranty IPTV regarding our product through by corrective action our end.
Brought down the rejection level up to 100 PPM by making Mistake-proofing in Various Section Such as Weld shop Main Line & Sub assay Line.
Implementing new techniques such as KAIZEN, POKE YOKE.5S etc
Documentation related to TS :16949:2009 & MD MRM & MCM

Designation: EXECUTIVE QA (Customer complaint/Warranty issue/Process QA)
Period: July 2008 to Aug 2012
NEEL METAL PRODUCTS LTD, Haridwar (Uttarakhand).

Job profile-
1-To analysis the in house process & product Problem related to Fitment/Function/Aesthetic, Spot & MIG or
MAG Welding.
2- To Analysis the Warranty failure & submit the corrective action plan to customer.
3- To settle the warranty claim.
4- To attend daily bases NOVA C meeting at customer & find the Root cause of the Customer end problem and take corrective action at our end.
5- To maintain & reduce the customer complaints & effectiveness of counter measure with Why-Why
Analysis to Control the Concern of Line.
6- To reduce the PPM & Customer warranty IPTV regarding our product through by corrective action.
7- Successful Developed of various four wheelers & three wheeler models like Alfa Passenger, Alfa
L/C, GIO L/C, GIO Pass. Etc.
8- To prepare the Department MIS & Circulate to daily bases.
9- To prepare the QA MRM & MCM.
10- To conduct the NOVA B meeting at our end.

Endurance Technology Pvt Ltd Rudrapur, Uttarakhand.
Designation: Jr Engineer (Quality Assurance)
Period: Aug 2006 to July 2008

Mahindra & Mahindra Ltd, Rudrapur, Uttrakhand
Designation: D.E.T. (I was selected by M&M campus interview in my college).
Period: July 2004 - July 2006

Solely responsible for all quality related activities in Tractor Engine Assly & Engine Testing as-
Engine testing as per SOP.
Specific fuel consumption (SFC) calculation and Tapped setting.
Abnormal noise checking & Leakage Checking.
Torque audit during engine assly and part missing audit.
SFC checking at ratted RPM.