• Gender: Male
• Age: 39
• Designation: Asst. Manager Quality.
• Highest Education Level: Masters - Degree
• Notice Period: 30  Days
• Preferred Location: HP
• Work Experience: 13.5 Year(s)

Education

MBA in Total Quality Management through distance learning from Sikkim Manipal University in 2012.
B. Tech in Electrical Engineering from Punjab Technical University in 2009
10+2 in Non-Medical from HPBSE, Dharmshala.
10th from HPBSE, Dharmshala.

Skill Sets

Skills:
Proficient with Microsoft office, Auto CAD, Oracle ERP, 5S, 7QC tools, 8D techniques.

Extra Curricular Activities:
Active participant in different events organized in the company.
Active blood donor for Red Cross society.
Won silver medal in athletics during financial year 2013-14.
Runner up in volleyball in 2014-15.

Work Experience

Asst. Manager Quality
From August'18 to till
Company profile- manufacturing Kitchen Appliances like Juicer mixers, Hand Blender & Toaster, Garment care appliances- Dry & Steam irons, Personal Care Appliances-Hair dryers & Hair Straighteners and Electrical Accessories like Modular Switches, sockets, Fan regulators & Mounting plates.

Job Profile:
Led a turnaround team to overcome operational problems that jeopardized Quality, Delivery, Financial, and Work environment.
Increased departmental efficiency with improved reporting which has led to greater responsibilities for the entire team.
Provided key data analysis for multiple process improvement engineers.
Established key process indicators (KPI’s) and implemented preventive and corrective actions to eliminate the root causes of poor quality and delivery problems.
Implemented Quality Inspection Methods, Quality Instructions that eliminated external sorting.
Improved the quality system to significantly reduce customer FOR & CPPMs.
Served as "Management Representative" for all facility internal audits during the ISO Audits.
Monitored product quality target levels to ensure compliance with customer expectations.
Served as point of contact for all customers (established and potential) regarding quality objectives, procedures and concern.
Handling of customer complaints, with proper Root Cause Analysis with CFT team and providing the 8D reports to the customers within the framed timelines.
Providing training to the employees from different departments for different topics, which can help them in improving the process & product quality.

Asst. Mgr. QA deptt.
From (June’16-Jul’18)
Company profile- manufacturer of electrical accessories like Switches, sockets, fan regulators, Plugs, electronic bells. It’s doing job work for International brands like L&T, ABB, Havells, HAGER, Anchor, Philips etc.

Job profile-
Responsible for Overall Quality performance of the Plant. i.e IQC, PQC & OQC.
Responsible for ISO 9001:2008Internal & External Audits, Sustainability Audits and ISO 14001:2015 Audits.
Responsible for overall improvement activities movement in the plant.
Devising SOPs to inspect & report quality assurance issues, monitoring all operations that affect quality of product.
Handling Moulding Unit Quality, having 15 machines with different tonnage. Making products with different materials like PC, ABS & GF PC for different customers.
Keeping records of mould breakdowns, Ok & not OK cavities.
Doing the trials for new product development as well as for any change in mould design.
Coordinating with our R&D team for any necessary changes in product design for improvement.
Meeting with customers and conducting the audit as per customer’s requirements.
Keeping record of rejection in moulding process as well as in assembly and taking actions for improvements.
Assuring the reliability & consistency of production by checking the processes & final products.
Facilitating proactive solutions by collecting & analyzing quality data.
Responsible for mould rectification & any modification from our tool room in head office.
Responsible for document management system, coordinate & support on site audits conducted by external auditors.
Coordination with all other teams to meet the quality standards.
Monitoring & measurement of quality management system, by gathering data and reports.
To provide training, tools & other techniques to enable others to achieve the quality standards.
Plan, conduct and monitor testing & inspection of materials from IQC, process to finished goods.
Collecting the data from every department and representing it collectively to the higher management.
Additional responsibility of MR for Quality Management System ISO9001:2008 & Environment Management System ISO14001:2015.
Achievement: 1.Successfully got certified for ISO14001:2015 in 1st attempt in 2017.

In Su-Kam Power Systems Limited as Sr. Engg. QA.(Apr’11-May’16). It is India's most admired manufacturer of power back up solutions, with a growing presence across India and over 70 countries worldwide. Stands at No.1 in the field of invertors.
Job Profile: Conducting quality assurance of the product at every stage of process i.e. Plate manufacturing, assembly & charging.
Periodic Calibration of Lab as well as company equipment.
Coordinate with accounts & production department for MIS preparation.
Conduct packed stock inspection & failure analysis.
Performing various Routine tests, analyze the root cause for abnormalities and take countermeasures to reduce the gap.
Inspection at different stages i.e. process, Raw Material & finished product inspection as per QA plan.
Battery back up testing and implementing 5S in the QA Lab.
Comprise with ERP Oracle 12.
Conduct new product development trials, as per the instruction of the R & D.
Meeting with vendors regarding SQA.
Audit & Training at various service centers of Su-kam regarding batteries. Taking feedback from the SVCs & coordinate with plant about the field failures.

One and half year experience in Static Control Systems Pvt. Ltd., Ludhiana as Production Engineer from Aug’09 to Mar'2011.
Company was making electrical control panels of LT lines in the industries. Responsibility of making, delivering and installing the panels on the customer site within the timeline.

Profile Summary:
A competent professional with nearly 10 years of experience in:
Quality Management
Production Planning
Process Enhancement
Team Management
Resource Management
Training & Development.
Experience in managing the production operations with key focus on total quality management.
Result oriented record of streamlining the working SOP’s for operational effectiveness.
An effective communicator with excellent relationship building & interpersonal skills; strong analytical problem solving abilities.
PFMEA, Control Plans, PPAP, PFD, Process Standards, Work instruction; SOP preparation, Quality Procedures.
Quality standards like 5S, Kaizen, 7QC tools, POKA YOKE, and Kankan Systems.
Knowledge of the implementation of various techniques/safety standards for improving operations.