• Gender: Male
• Age: 36
• Designation: Back Office Sales Coordinator
• Highest Education Level: Graduate - Degree
• Preferred Country: India
• Preferred Location: Bangalore
• Work Experience: 13.8 Year(s)

Education

BCom

Skill Sets

Strong knowledge of MS Office, including Word, Excel, Power Point and Outlook.
Strong analytical & problem solving skills with high attention to details
Preparation of daily reports & respond to mails 
Handling external visitors
inter-departmental coordination
General administrative tasks

Work Experience

Back office Sales coordinator
From - JUNE 2016 to till date.
Company profile - leading manufacturer of Shrink Sleeves and Roll Fed Labels in India, catering to a wide range of markets, from Food and Beverages

Job profile -
Experience in handling ERP Navision and CRM tool in importing and Exporting MIS reports.
Documenting all the reports related to Sales Tax, Service Tax, Data Entry and sending an email to Head office on a daily basis.
Interacting with the clients over the call for any pending payments and for collecting the new orders.
Analyzing the problem related to the Sales Tax and call back customer with solution.
Interacting with the customers over the call for extending the contracts and also helping them in understanding the Market standards.
Performing basic admin duties including printing, sending emails, and ordering office supplies.
Assisting the Front Office team
Assisting with inventory control.
Processing company receipts, invoices, and bills.
Assisting and supporting management.
Creating and issuing invoices to customers.
Preparing account statements for customers.
Following up on outstanding payments and answering customer queries.
Monitoring all payments and preparing monthly billing reports.
Responsible for all aspects of order processing.
Updating accounting records with issued invoices, processed payments, new balances, and customer contact information.
Strong team management skills
Taking client enquiries by email and responding to confirm receipt
Picking up enquiries diverted on from Sales representatives and confirming details.
Ensuring client requirements are captured and where applicable clarifying details

Back office Admin.
August 2015 MAY 2016.
Company profile -Manufacturer of Bongs (water pipes), hand pipes, bubblers, Grinders and wire

Job profile -
Experience in handling escalations / customer complaints.
Analyzing the problem and call back customer with solution.
Managing Early Terminations: Foreclosure of contracts.
Managing Tenure Completion.
RTO related work: Actively participate in the following RTO activities. Change of address, Registration, transfers, NOC for Mumbai and Pune.
Insurance Claims: On occurrence of accidents, CE would collect the necessary documents like(RC smart cards, damage form, FIR copies) from the employee. Forward the same to the fleetmanagement team. Coordinate with various departments and employees right from claimsubmission to claim approval.

Back office Admin.
January 2010 August 2013.
Chevrolet Auto motives