Bachelor of Commerce From Delhi University
Business Head with focus on Customer services, Corporate and consultative selling professional and innovative. Worked in India and GCC. Led large teams, Sound experience in channel sales. Cumulative experience of 15 years.
Manage customer retention, loyalty and delight.
Sense of ownership
Budget Management
Excellent listener and takes initiatives
Poised under pressure
Team management & Coaching
Ability to learn and adapt to new roles and line of business
Director of Sales – B2B (GCC)
April 2016 to Oct 2020
Company Profile : A luxury Leather goods manufacturer brand.
Job Profile :
Leading B2B sales team across GCC.
Prime contact of clients for final negotiations, customization and order related enquiries.
Important participant of core committee in brainstorming ideas to develop the presence of brand in the entire region.
Passing basic ideas to designer for the development of new collection every quarter.
Head of Sales – B2B (GCC)
Jan 2008 to Mar 2016
Company Profile : A UK based brand dealing with genuine leather fashion accessories with presence in UK, NY, Dublin, Paris, UAE, Kuwait, KSA and Qatar.
Job Profile :
Leading the B2B sales team of 12 members.
Sole responsible of drafting the sales strategy and presenting to management.
Drive Business Development through growth strategies for short term and long-term objectives for the region
Identifying and mapping business strengths and customer needs.
Complete P & L responsibility of the region through new acquisition and existing clients, cross sell, managing revenues and cost
Identify customer needs, and work with all functional teams to deliver high level of satisfaction and delight
Cross-functional co-ordination and synergizing
Maintaining Database and multi-level networking with the existing clients Business alliance management.
Appointed as country head of Kuwait operations for a brief period of 14 months that included selecting a PR, setting up a new office and making first 25 corporate clients
Super Collector
March 2007 to January 2011
Company Name : Global Vantage
Job Profile:
Dialing for American Express to collect pending credit card bills across United States of America.
Trained and certified in US voice and accent
Promoted to Super collector within 6 months of service
TeleSales Executive
Jan 2006 to Feb 2007
Company Name : Hutch
Responsibilities:
Dialing customers of different telecom service and convincing them to adapt Hutch.
Roles: Business Head specializing in Corporate, Retail and Channel sales, Customer experience and engagement, Leading large teams of 50 or more, Partners and alliance retention, contracting and sourcing in the International and domestic markets, managing cross functional activities with other teams in operations and support, Special projects with the leadership team. Worked for a daily target of selling 2 connections.
Copyright © 2003 - 2015 Smartech Global Solutions Ltd. All rights reserved. Designed by Plastemart.com