• Gender: Female
• Age: 30
• Designation: E-Service Coordinator
• Highest Education Level: Masters - Degree
• Preferred Country: India
• Preferred Location: Mumbai
• Work Experience: 8.6 Year(s)

Education

Completed Mcom in Business Management from University of Mumbai in 2020
Completed Bcom in BANKING AND INSURANCE from University of Mumbai in 2016

Skill Sets

Skills:
Meticulous
Excellent team player
Conscientious
Self motivated to learn, grow

Certificate in Diploma in Office Automation, Graphics & Web-Designing.

Work Experience

E-service Coordinator
From- 21st December,2021 to 30th June,2022
Company profile-one-stop-shop"or "complete marine solution" for any Marine Customer in India.

Job profile-
Service coordinator for India, Middle East and other foreign territories.
April onward was made in-charge of UAE business, thereby playing a major role in the revenue contribution.
Appreciated by international customers for a speedy response.
Given responsibility for case details, checking unposted invoices for billing and follow up for overdue payments.

Sales Coordinator
From- 21st March, 2017 to 11th December, 2021
Company profile -Exceptional approach to every consumer of the beauty and health care industry

Job profile-
Coordination with export customers - USA, Europe, Middle East, Asia through mail and if required on calls.
Preparing Quotation, Pro-forma Invoice and other required forms, etc.
Updating the laboratory team for the sample request of various products.
Planning with the design department for artworks and various design of the products.
Checking with the purchase department for the purchase orders, delivery of packing materials and to maintain the estimated schedule.
Interacting with the factory managers regarding the production and work completion targets.
Liaising with the shipping department for the delivery orders, container loadings and shipping documents.
Solely responsible for arranging all range of products for the Export fair in Germany and Middle East.

Customer Service Associate
From-11th July,2016 to 20th March,2017
Done Solution Pvt. Ltd.

Job profile-
Customer coordination (voice process).
Interacting with the respective teams regarding feedback on services.