• Gender: Male
• Age: 36
• Designation: Engineer
• Highest Education Level: Graduate - Degree
• Current Gross Salary: INR  780000 /Annum
• Expected Gross Salary: INR  100000 /Annum
• Preferred Country: India
• Notice Period: 60  Days
• Work Experience: 13.6 Year(s)

Education

B.E, Mechanical Engineering From Hi Tech, UPTU in 2011 with 69%

12TH Board From C.B.S.E. with 84%

10TH Board From I.C.S.E. with (78%)

Skill Sets

Versatile industry experience in Plastics and Packaging - covering Manufacturing & Operations, Customer support to Sales and Marketing.
Good negotiating and after sales support skills.
Good customer service and communication skills.
Ability to gain customer confidence and customer relations.
Ability to asses every different customers need.
Help customer in providing spare part as per their requirement

Windows XP, 7
Internal ERP systems
MS Word, Excel , Outlook , ERP , Cloud Computing

Work Experience

Service Engineer
Since Aug 2015
Company Profile: Leading manufacturers of plastic machines 
Job Profile:
Handling after sales activities of plastic injection molding across pan India.
Looking after customer like Parle Agro, L&T, Siemens, and other esteemed customer pan India
Attending machine breakdown calls and helping customer in their respective technical issues.
Visit to customer establishment to evaluate needs and to promote machines and service sales.
Visit to customer establishment to evaluate needs and to promote machines and service sales.
Informing customers of estimated delivery schedules, service contracts, warranties and other information pertaining to purchased machines.
Visit at customer site for guidance regarding plant layout, positioning of auxiliary equipment’s and discussion on electrical and mechanical aspects.
Visits to customer for getting after sales business which includes spare part selling, new feature addition.
Training to customer’s engineer and operators of smooth operation of plant

Accomplishments:
Done successful trouble shooting in all type of Injection Moulding machine Done 10 installations in all over India.
Worked on thermoset material, engineering materials.
Successfully attended service call from customer in both mechanical and electrical, hydraulic side.
Efficiently imparted training to technical staff for preventive &routine maintenance of machine, electrical, hydraulic circuit reading and fault finding.
Good knowledge of servo and its troubleshooting for make such as Rexroth, bharat bijlee, baumuller.
Good knowledge of spare parts for hydraulic, electrical, mechanical and pneumatic parts used
in machine

Customer Support Engineer
Aug 2011 to Aug 2015
Company Profile: Manufacturer of Injection moulding machine 
Job Profile:
Handed after sales activities of plastic injection molding and blow molding machines 
Installation & Commissioning of injection and blow moulding machine.

Accomplishments:
Successfully done more than 100 installations of machines of capacities varying 50 ton to
1000 ton, (including 10 extrusion blow molding projects)
Handled blow molding and all electric injection molding machines.
Done successful retro fitment in blow molding machine 

Trainings
Attended 3 day training of B&R automation system at Ahmedabad.
Got in house training for vacon ac drive, baumuller and Rexroth servo drive.
K.E.B servo drives trouble shooting training.
One Month training in present company

Future Goals

Interested in a position with a leading firm, where I can get an opportunity to implement my
knowledge & sharpen my skills.