• Gender: Male
• Age: 45
• Designation: Engineer
• Highest Education Level: Masters - Degree
• Current Gross Salary: INR  900000 /Annum
• Expected Gross Salary: INR  1170000 /Annum
• Notice Period: 30  Days
• Work Experience: 19.2 Year(s)

Education

Master Program in Business Administration in Operations Management & Marketing Management From Delhi Institute of Management & Engineering Studies in 2012

Diploma in Electrical Engineering From Delhi Institute of Engineering studies, Delhi in 2008

Post Graduate Diploma in Plastics Processing & testing technology(PGD-PPT) From CIPET, Guwahati in 2005 with 88%

B.Sc. (Chemistry) From Allahabad University, Uttar Pradesh

Skill Sets

Experience in Servicing & maintenance of Injection Molding Machines
In quest of assignments as  Installation,  Fault diagnosis, New Machine & Mould Trial,  Process optimization, Team Management, A  Service In-charge (North India) with invaluable knowledge of managing resources & staff in an effective & efficient manner. Highly focused on customer satisfaction with a comprehensive understanding of electrical, electronics & hydraulic system of the machine.

Installation activities for Injection moulding Machines Globally.
Service complaints & machine breakdown handling.
Providing service support to customer globally through email & phone.
Root cause analysis for the chronic problems.
Preparation & handling of visit/service reports, weekly reports & monthly cumulative service reports for MIS.
Maintaining customer & machine history sheets.
Maintaining spare parts stock.

Proficient in MS Office (Word, Excel, PowerPoint) & Internet Applications

Six Sigma Yellow Belt Certificat

Work Experience

Service In Charge
Since Oct 2009
Company Profile: Manufacturer of fully microprocessor based Plastic Injection moulding Machine. Company offers a full range (different series) of Plastic Injection moulding Machine like SD Series (Sound Design-Standard m/c), CF Series(Centre Force-Large Tonnage m/c), TW Series(Thin Wall container m/c), TC Series(Two colour m/c), PM Series(Performs Moulding m/c), PVC Series(Specially for PVC material), TS Series(Specially for thermo set material), Energy saving machines through the installation of servo drive & servo motor etc having customer base globally i.e. Asia, Africa & Europe.
Job Profile:
Installation & servicing of Injection moulding Machines for Indian & overseas customers.
Attending the Service complaints for the breakdown of machines.
Attending the telephonic service complaints of the customers & providing the solution.
Providing the customer support by finding out the root cause of the problems.
Preparation& Submission of visit/service reports, weekly reports & monthly cumulative service reports.
Maintaining the Customer & Machine History Sheets.
Providing training to the customers.
Managing the service team

Service Engineer
March 2006 to Oct 2009
Company Profile: An ISO 9001:2000,ISO 14001, Certified Company, Manufacturer of Plastics raw material granules (TPR & non TPR) & Fully micro processer based Injection Moulding machines.
Job Profile:
Installation & servicing of Sperry Sound Machines at all over India.
Attending the breakdown of the machines. 
Maintaining the store's stock. 
Preparation & Submission of daily visit report. 
Preparation of ISO document control procedure & system documentation for internal audits.

Jr. Engineer - Injection Moulding
Feb 2005 to March 2006
Company Name: Moser Baer India Limited.
Company Profile: An ISO 9001:2000, ISO 14001, OHSAS 18001 certified & fully clean room based company, Manufacturer of data storage media.
Job Profile:
Injection Moulding Process
Served as a module in charge and assisted in increasing productivity, yield and O.E.E.
Worked towards reduction of down-time & down grading. 
Preventive maintenance of mould & machine, break down analysis & effective counter measure.
Knowledge of applied tools & system like- 5S, 6 SIGMA, TPM, Multi-skill, FMEA, Kaizen activity.
Analysis of trouble shooting process, mould & quality problems.
Prepare ISO document control procedure & system documentation for internal &external audits.  
Coordinating with different department for sorting out daily issues related to quality

Training:
Training on ISO, OHSAS, SPC, FMEA etc. 
Training on Supervisor Development, & time management.
One month training from JONWAI Machinery Co. Ltd. 
Working experience of QMA & Danfoss  servo drives.

Seminar:
Delivered seminar on Advance Injection Moulding Techniques at CIPET Guwahati.

Project Work (Six months Industrial Training):
Case study on effect of different processing parameters on processing of blow moulded PVC containers used for packaging of mosquito liquidator at Ruby M Asia Mfg. Pvt. Ltd. Guwahati.

Equipment Purview:
Injection moulding machines from 60 ton to 3000 ton. (JSW, Netstal, Ferromatic, etc.)
Working experience of QMA & Danfoss  servo drives
Plastic Materials like: PC, PP, PS, PVC, PET, Nylon, HDPE, LDPE, and LLDPE.
Moulds like: Multi cavity Hot Runner Mould, Single Cavity Mould, Stack mould

Proficiency Forte:
Installation of new machines
New mould’s trial
Handling of Trunkey projects
Fault finding & analysis
New Project & Development
Team Management
Technical Support & Troubleshooting
Training & Development
Documentation & Reporting

Future Goals

Growth