Customer Relations & Sales in 2009 - The Livelihood Advancement Business School (Guntur)
P.G.D.C ( Programming Diploma In Computer Science ) In 2004 - 2005
Lutheran Model High School (Guntur ) in 1995 - 2005
Werth Flatscope 400 / 0.4x Software ( MALAYSIA ): 2006
P.C.D.M.I.S CAD & Basic Operation Of C.M.M ( MALAYSIA ): 2007
DOSH & DOE Legal Requirement ( MALAYSIA ): 2008
Customer Relations & Sales ( INDIA ): 2009
Internal Quality Auditor- ISO9001:2008 (MALAYSIA): 2011
QA Engineer ( In-coming, Process Control & Final Inspection)
Since 2010
Company Profile: Manufacturing Plastic Bag (Electronic, Food, Medical & Automotive )
Job Profile:
Root cause analysis and implementation of corrective action for process related concerns..
Assist Quality manager in establishing, implementing and maintaining the quality management system.
Responsible for continual improvement activities to enhance the quality system, such as 5S, Develop training to build quality awareness
Interface with Engineering and Operations to ensure transfer to Production of new products are in accordance with approved data.
Support the Quality Inspectors to ensure that products and processes comply with the relevant requirements of the quality management system.
Analyze failure, corrective and preventive action to respond to customer complaints.
Create and maintain company quality documentation, such as quality manuals, quality procedures, etc.
Responsible for organizing and managing the overall activities of receiving / outgoing quality functions.
Continuously improving QA receiving inspection process and procedures.
Ensure timely resolution of supplier failure, corrective actions and preventive
actions
Preparation of QA reports.
Responsible for incoming and outgoing inspection of products and materials to ensure quality compliance
Maintain relationship and liaise with clients to follow up on quality issues.
QA Engineer ( Quality & Process Control )
2010
Company Profile: Manufacturing (Electronic & Automotive )
Job Profile:
To achive total customer satisfaction through continuous quality improvement
Total Commitment form the whole organization
Knowing where is critical issues to order continue or stop production and be able to together people to overcome issue. Willing to reject products if there is an issue.
Safety first attitude, customer satisfaction attitude is a must.
Able to work as individual as well as in a team.
High confidence level, able to work under high pressure, always ready to take ownership and take the lead to overcome issues
Daily monitoring IPQC, OQC and customer complaint to drive the team work.
Coordinate on process and product failure that cannot be solved by supervisor.
Quality meeting presentation weekly and drive for continue improvement plan
Handling of disciplinary action of employee
Being responsible to ensure all raw materials and finished goods are manufactured according to the Standards set by the company.
Assist in the implementation of effective QA/QC programs for a continuous improvement.
Assist in developing audit schedules and plans and conduct audit for in-house activities.
Assist in product testing, troubleshooting and problem solving.
Prepare QA/QC performance report
To liaise with Production and R&D on process improvement activities to improve product quality and minimize process rejection and scrap.
PPAP, FMEA, CAR & PFR , ROOT CAUSE, COUNTUR MEASURE, G8D, 5 WHY ETC...
To received quality issues from inspection team then investigate root causes
to give corrective/preventive action.
To ensure that all the activities have to be in line with SOP requirements.
QA Asst. Engineer ( Project Development & QA Process Control )
2006 - 2009
Company Profile: Manufacturing ( Electronic & Automotive)
Job Profile:
Total Commitment form the whole organization
The new model development parts after ensuring everything to be as per the proposed drawing & specifications & get it for approval to run production.
To received quality issues from inspection team then investigate root causes to give corrective/preventive action.
Making of Caution Points.
Attend testing for project development product.
Look in to process flow
Monitor IPQC Reports
Conduct training in-house for mass production
Verify the product as per customer drawing for project development..
Analyzing drop testing & water testing.
Make sure zero defect product in manufacturing process.
Work together with production team.
Sales Coordinator
2005 - 2006
Pioneer Teleservices (Tata Indicom ).
Job Profile:
Invoice processing such as providing weekly follow-up to all outstanding invoices to ensure timely payment.
Coordinates incoming and outgoing emails
Assisting sales on daily sales inquiries and sales support on documentations.
To handle all customer enquiries and requests promptly, accurately and professionally.
Maintain relationship with existing customer & generate new business development via cold call.
To generate quality appointments, with both new and existing clients, and sales leads for the Field Sales team
The role requires someone with a drive to achieve targets and bring in new business, combined with the account management skills to develop existing customers.
To provide the highest level of customer service
Quality Manager
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