Ref. No. : CA - 19175 - (General Office Administration Staff – with 20.5 years in Plastic Industry)

Education

Bachelor Of Corporate Secretary ship From New Evening College, Chennai in 2002
  

Skill Sets

Summary:
Executive Assistantwith 9 years + working experience inRubber/Plastics/Cements/Construction sectors, looking ahead opportunities in large entities to effectively handle Secretarial and Administrationtasks, support and assist other functional departments wherever applicable , thereby increasing the top line.

Professional Skills:
Email Etiquettes: Expert
Training fellow Representatives: Advanced
Meeting goals and deadlines: Advanced
Professional administration skills: Expert
Demonstrated ability to contribute as a member of a team to achieve positive outcome and provide quality service to customers: Advanced

Technical Proficiencies:
Microsoft ~ Excel ~ Quick Books ~ Tally ~ ERP& CRM ~ Typewriting Lower Grade, English 1st Class ~ Various Proprietary Software ~ Pivot Table ~ Power Point Presentation

Work Experience

Executive Assistant 
Since Nov 2013
Company Profile: Manufacturer of Consumer Elecronics, Ancillary Components, etc
Job Profile:
MIS update (reports in the form of Pivot table & Power Point Presentation).
Assisting HR Dept. To facilitate travel arrangements, Visa Processing, Liaise with Travel Agent.
Organizing and maintaining schedules and calendars of senior management.
Handling of all incoming communications; screening calls, letters, e-mails and redirecting visitors as appropriate.
Assisting finance to submit reports to H.Q. within time frame
Provide trend analysis reports.
Support Production team in Process Management.
Monitor Lean Management programs.
Extend support and coordination to all Functional dept.,
Assist SCM in Logistics and procurement
Internal process business plans and help monitor continual improvement
Organize Clients & Consultants meetings; taking up MOM
Sales Coordination Tasks
Operation review Meeting updates and coordiation (Monthly Sales Meeting)
NBO ( New business Opportunities) - Won and pursuing business probability analysis
Sales Vz. Target - reporting by 10th Working day of every month
Submitted Offers against RFQs - Registering updates
Monthly performance report (Sector wise) such, Automotive, Healthcare and IT Consumer sectors
Gross Margin Analysis - Projectwise sales contributed for the month
Sales forecast through P&L reporting to ascertain notional GP and EBITDA
Customer Interaction - Follow up with Customers regarding Quote submitted and commercial negotiation
Execution Monitoring - From the date of business awards kicking in till completion.
Cost Variance analysis - framing out and fixing costs viz, Labour cost and factory overheads.
Supplier registration - Client end requirement to key in required data in the prescribed format provide by customer
Other tasks as assigned by GM
Selected Contributions:
Regularised the reporting functions. Ensured the tasks completed in time
Ensured functional departments like production and facilities to reduce the costs by streamlining the lean management programs
Imparted prime reports to GM and to get the right information at the right time.
Propped up Sales Engineersthrough multi-threading.
Got assigned up to help production dept. build a team to monitor and eliminate the wastages through various process analysis for cost savings and uplift in the EBIDTA
Coordinated business development team in introducing key strategic initiatives and systems that maximise the sales output.

Executive Assistant 
July 2008 to April 2013
Company Profile: Bulk Material Handling-Transfer Point Solutions, Dust Supression & Conveyor Belt Repair Equiments
Job Profile:
Held accountable for scrutinizing customer purchase orders (Rubber and rubberized refurbished products). 
Supported business development team to provide Marketing Services to customers (Bulk material handling, corrosion protection and Rubber product requirements for Mineral processing units). 
Communicated with customers; addressed enquiries, negotiated contracts.
Prospected for business opportunities and supported team by conducting training programs to junior level sales staff.  
Assigned to take up Order processing of direct supply & sub-contract labor work for rubber lining and splicing works, after scrutinizing the commercial terms that are matching to Quotations/Offers/Tenders.
Verified general terms and conditions of the PO, Sales Orders, Blanket purchase orders, Independent POs, Standing POs, Contract / Agreements, High sea sale agreements, Intl’ commercial terms of Foreign Purchase orders, Govt. Proposals (RFQs’) and Govt. Purchase Orders. Non Discloser Agreement, Open orders, Contractual Deeds, Sub-Contract orders, Labour contracting, 
Extended support to Accounts dept. in drafting and raising Bank guarantees, SD and ABG transactions.

Selected Contributions:
Introduced Web up-dates to customers for ease of access about status of orders.
Acted as a Key Liaising Officer with Production Planning dept. by way of ensuring the delivery commitments to the customer whether attained on time.
Commended for retaining customers relation 
Assisted SCM to implement several initiatives and supported Manufacturing team in setting up standards for documenting raw material usages and expirations. Caused the company to save some costs to identify the expired materials well in advance.
Proposed meetings to organise functional teams’ presence to address the issues. Such team gatherings on weekly basis.
Interacted with vendors to avail credit terms to improve Ageing Payables which made company to reserve the NWC days as favourable over a period of time.
Ensured with production and QAQC team whether the stage wise production as committed in the sales order are being followed if third party inspection is applicable before dispatch.
Maintained and preserved all the Local Orders and relevant documents through proper filing for retrieving, piling and storing as per the guidelines of ISO requirements.
Coordination with Internal Auditors during audit.

Sales Coordinator
September 2007 to December 2007
Company Name: Diamond Boart India Pvt Ltd
Job Profile:
Sales Coordination & Business Development

Secretary
January 2008 to June 2008
Company Name: OneRood Services India Pvt. Ltd. 
Job Profile:
Secretarial and Administrative assistance to CEO’s Desk

Secretary cum Cost Clerk
September 2005 to August 2007
Company Name: Khansaheb Architectural & Structural Fabrication (Infrastructure)
Job Profile:
Managed task scheduling, task follow-ups and calendaring for the Executive Office
Follow up with the clients (Proposal status), outgoing enquiries.   
Set up Client meetings, Fixing up appointments.      
Interact with Clients. 
Organized and coordinated procurement/logistics (Stainless steel and MS materials associated metal accessories).
Prepared and verified Quotations/offers/tenders 
MIS reports on actual sales viz., target... 
Screened Incoming and outgoing mails. 
Followed through all outgoing enquiries, Admin related jobs. 
Maintained office documents. 
Managed the office administration. 
Printing and binding support, whenever required.
Correspondence: Checking mails/ couriers & drafting and filing of letters.
Better coordination with the clients and various departments of the Group companies
Hired, scheduled, mentored and trained staff.

Selected Contributions
Served under a British National as a Secretary for 6 months during probation period
Got trained in email-etiquettes and understand language linguistics.
Formed decorum to welcome and greet the customers.
Supported and assisted Head (Projects) in submitting the technical bid submissions and preparation of OM manuals articulated presentably which led the Consultants certify the company receiving high graded certification.
Facilitated the down level employees in getting the basic amenities and improved their standard of living which made them engaged in the productivity towards the progress of the company, as aligned to the organisation goals and objectives.

Assistant Executive
October 2003 to August 2005
Company Name: Mohd.& Sultan Lootah Contracting Co. 
Job Profile:
Handled Admin Tasks
Assisting Finance dept. to provide MIS to GM
Screening incoming and outgoing mails
Taken care of GM’s Desk
Attended telephone calls and transferring the calls to the appropriate functional dept.
Prepare Income and expenses statement of GM’s routine office tours 
Maintained files of labours and coordinated with HR dept. to update labour details such as Visa copies, Passport copies, Labour agreements.

Area of Expertise: 
Secretarial Responsibilities
Administration
Email & Calendar Management
HR& Admin Coordination
MIS and Document Controlling
Accounts assistances
Inter-department Coordination (Internal business process follow-ups through reminders and collect information, review,  edit and present across the board)
Marketing & Sales support
Customer Interaction
Order Processing (Commercial & Taxation scrutiny such as Central Sales Tax, Excise Duty, Industrial Inputs (Tamilnadu Value Added Tax), and statutory requirement for moving manufacturing goods from one state to another state.
Top Level Management Tasks
Real time trend analysis
Support - Process Management (Production)
Execution Monitoring (operational activities at factory)
Procurement & Logistics coordination

Other Specific Achievements
Collaborated with other team members on special projects and events. - - Delivered exceptional service by greeting and serving customers in a timely, friendly manner. 
Fielded an average of 20-25
Handled and distributed all incoming and outgoing mail.  
Managed 28 employees in the Technical and casual labours Managed closing duties, including restocking items and reconciliation of the cash drawer.

Sidelines:
Search mind tools (thro useful network sites) to how effectively accomplish hard tasks precisely and within the timeframe to improve personal skill sets. 
Blog writing (published some General articles through Linkedin.com in common interest).
Bike riding.
Using my free time to read leadership articles, Business articles through various professional social networking sites.
A regular Blood Donator. Soccer is my favorite sport. Take interest to participate in healthy debates. A good listener. Watching news channels.

Training :
Undergone One Year Training program in Accounts and Administration
August 02 - Jul-03
@ German Polymers and Coatings Pvt. Limited, Chennai, Tamil nadu, India
Core Course :Corporate Secretarial practice
Secretarial Practice: trained for one month secretarial practice in a Manufacturing unit (M/s. Eveready Industries Limited) Attained 90% score Secretarial practice Institutional training in the final exam.

Future Goals

Growth

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