• Gender: Male
• Age: 32
• Designation: Executive
• Highest Education Level: Graduate - Degree
• Preferred Country: India
• Work Experience: 11.8 Year(s)

Education

Bachelor Of Business Administration From Alagappa University, Alagappa in 2016 with 41%

12th From Government Higher Secondary School Peravurani, Thanjavur in 2010 with 63%

Skill Sets

ERP Updating.
Application Packages : MS-Office
Operating Systems: WINDOWS 7

Work Experience

Customer Support QA
Jan 2012 to Dec 2016
Company Profile: Leading manufacturer of ultra-precision molds and plastic components for high technology engineering applications.

Customer Support QA
Jan 2012 to Jul 2012

Customer Support QA
May 2010 to 10 Jan 2012
Company Name : ACT Plast Paint Pvt Ltd.,

Job Profile:
Maintain the Quality of the products to ensure the customer satisfaction.
Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality.
Investigate customer complaints and non-conformance issues.
Develop, recommend and monitor corrective and preventive actions.
Prepare reports to communicate outcomes of quality activities.
Assure ongoing compliance with quality and industry regulatory requirements.
Collect and compile statistical quality data.
Review the implementation and efficiency of quality and inspection systems.
Observe and monitor production operations and equipment to ensure conformance to specifications and make or order necessary process or assembly adjustments.
Discard or reject products, materials, and equipment not meeting specifications.
Shift Handling - customer quality.
Planning and achieving the target on time production.
Initiate and Establish Quality Improvement activities.
Capacity & Manpower planning for various operations.
Line balancing in bottle neck stage.
Ensuring the customer quality concern – Every lot wise
Verifying the daily customer quality reports
Conducting daily quality morning meeting & discussing the day to day activities to co-ordinators.
Initiate the corrective action for the issues and implement in the line to prevent for future.
Preparing work order, weekly and monthly report.
Encouraging activities for new product development.
Responsible for all Standards (Customer Quality Related Plan).
Manage weekly surveillance reports, non-conformance reports and verification of corrective action's
Discuss customer quality issues those responsible for products, and recommend necessary corrective actions.
Support the development of our quality goals and targets as part of the organisation's strategic plan.

Equipment & Instruments Handling:
MFI Tester,
Moisture testing machine,
Micro meter,
Pin gauge, Slip gauge & plug gauges,
Pull out tester

Known Concepts:
3C & 5S
7 QC Tools

Future Goals

Looking for a challenging career which will demands the best of my professional ability in terms of technical and analytical skills, and helps me in enhancing my current skill and knowledge.