Ref. No. : CA - 27268 - (Quality – with 8.3 years in Plastic Industry)

Education

Perusing Post-Graduate Diploma in Environment and Sustainable Development From IGNOU Distance Education 1st year.

BA Graduate From IGNOU, in 2017

12th From NIOS, in 2015

12th BPP (Bachelor preparatory program) From IGNOU, in 2013

10th From Ambe School, in 2010

Skill Sets

Strong data analysis, interpretation and problem-solving skills
Willingness to accept challenges along with the ability to work under pressure
Goal-oriented and motivated individual along with the ability to work independently
Quality Assurance experience at operational level or other relevant experience including Quality Compliance
Ability to develop quality assessment strategies and plans and implement them successfully
Remarkable attention to detail, communication, and leadership skills
Continuous Process Improvement
Problem Solving
Hard working
Communication
Team Player
Creative

Excel, Power Point.
Typing: - 40WPM

Work Experience

Quality Executive
Mar 2017 to Nov 2017
Job Profile:
Established and maintained an improved record keeping system for quality checks and calibrations, as well as internal quality audits.
Directed activities to ensure that all manufactured FIBC bags met our client’s requirement.
Checked computer system for consistent data entry
Provide product and plant information to Regulatory Manager and export functions.
Manage day-to-day complaints and perform day-to-day activities that support quality compliance
Provide expert support on all quality topics across all departments and functions across the marketing company.
Good team player.

Gluing Machine In-Charge: -
Machine Name Labrine (France Machine)
Performed minor mechanical work and routine equipment maintenance.
Maintained necessary level of communication between shifts.
Responsible for achieving production requirements.
Made sure that products were produced on time and are of good quality.
Monitored products standard and quality-control programs.
Tested products quality.
Assisted machine operators with finished pieces.
Works with maintenance department to ensure safe and productive day to day operations.
Worked even 18-hour shift to do production improvement.

Quality Analyst
Jan 2014 To Aug 2014
Job Profile :
Create an encouraging environment at work to inspire employees for open communications, develop entrepreneurship skills, and inculcate a sense of team spirit and accountability among them
Verify compliance of call center activities with the prescribed rules and regulation, and take corrective measures in case of discrepancies.
Monitor calls of representatives and ensure they are addressing customers' complaints as per set protocols.
Established defined quality standards for all work aspects of the organization
Investigated and solved escalations and satisfied customers with concrete solutions to their problems.
Identified areas and opportunities to upgrade quality standards within management processes and systems.
As a quality analyst I have experience of auditing chats, calls, E-mail Worked on projects like AT & T, Century link, Just Fab and Dow Jones.
Monitor calls of representatives and ensure they are addressing customers' complaints as per set protocols.

Achievement :
Runners up certificate in performance in company

Communication
Talked Directly To The Clients From France, Spain, Argentina, Uruguay, China To Get The Orders From Them And Explaining Them Directly While Consulting My Seniors.

Future Goals

To build a long-term career in company with opportunities for career growth and to solve problems in a creative and effective manner in a challenging position such as from Quality Department or in Supervising department to Holding important Portfolio of the company.

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