• Gender: Male
• Age: 48
• Designation: General Manager
• Highest Education Level: Masters - Degree
• Preferred Country: India
• Notice Period: 30  Days
• Preferred Location: Pune
• Work Experience: 25.1 Year(s)

Education

Master in Business Administration (Operations Management) from IIBM, Pune.

Skill Sets

Preparing for PMP® Certification
SAP (PS AND MM MODULE)
Microsoft Project Planning Tool –MSP2007

Work Experience

General Manager Operations
From Nov 2013
Company profile- Service Provider of Electrical Maintenance, Complete Building Services & Automation Services

Job profile-
• 1. Manage the end -to -end Operations Customer Experience, Quality, Central Branch Operations Contribute to the development and achievement of the Group’s overall operations strategy. .
• 2. Align processes with the strategy of the company to ensure overall agenda of all business lines are met. . Develop, recommend and implement agreed strategy and programs for improving operational performance and effectiveness. .
• 3. Clarify and validate expected benefits from relevant operational improvement programs. . Identify, develop and champion best practice models, principles, processes, and tools to maximize operational effectiveness. . Evaluate best operating model for the Operations team while also looking at viable options for outsourcing non -core activities to enhance efficiency and effectiveness. .
• 4. Provide leadership direction to the operations team to drive customer delight, by looking at innovative use of technology and digitization. . Define and agree service levels with internal and external customers, monitor and review performance with these customers, and continually review opportunities to change and improve. . Determine and obtain stakeholder commitment and investment in appropriate solutions, responses, development and change initiatives. .
• 5. Contribute to the evaluation of proposed change initiatives, where Group approval is required, ensuring that investment decisions are based on good business cases, using valid assumptions and supporting data. . Establish and maintain robust frameworks for measuring, managing and reporting on the following Operational performance/effectiveness and contribution to business performance Operational risks including routine transaction-al, general business and change related risks Change initiatives including progress, costs, business impact and benefit realization. .
• 6. Ability to engage with the Board and senior management. . Structured approach to planning and project management. Good staff skills able to coach and mentor staff within the operational excellence community.

General Manager project operations
From Nov 2012 to Nov 2013
Company profile- leading Service Provider of industrial engineering consultancy , industrial piping erectors

Job profile-
Each project and work request is prioritized in line with customer needs; completed to business, financial, technical, quality and time targets.
Interfacing with appropriate parties for the design, planning, supply and installation of all committed systems. Taking reviews of projects and update to management in time.
If providing support to larger projects from another area, apply the procedures and processes defined in that area.
All bids and projects have followed the required approvals and change control processes and are approved internally prior to submission to the account. Open communication with leader on status and key issues.
Overall responsible for P & l of projects operations.

Branch Head pune with Fire solution (i) Pvt. Ltd., Pune May 2012 to Nov 2012

Job profile-
Provided regular project status reports required by customer according to the relevant communications plan.
Attended Delivery Reviews as required.
Monitored the financial aspects of each project or work request to ensure expenditure of labour and materials is controlled to plan.
Assured that the key dates and overall plans for each project.

Manager (Project Management Office Dept.) with Firepro Systems Pvt. Ltd., Pune
Since Aug’08 to April 2012
leading project management office (PMO) Pune region

Production Planning and Control Manager with Intelux Electronics Pvt. Ltd., Pune May’07
–Jul’08

Asst. Manager (Quality Control) with Star Engineers (I) Pvt. Ltd., Pune Jun’06–Apr’07
Accounted to find root cause of non-confirmative. (INHOUSE AND CUSTOMER)
Took corrective and preventive action on non-confirmative,
Authorized testing record, to prepare, review ISO related documents.
Approved/Released finished product.
Worked in communication and coordination with engineers and head of the depts.
Developed vender as per drawings requirements.
Analyzed corrective & preventing action plans on customer complaints including root cause analysis.

Tycoon of Giriraj Electro Power, Nanded Aug’00 –May’06

Area Manager (Sales & Service) with A.B. Controls System Solapur
Mar’98– Jul’00