• Gender: Male
• Age: 42
• Designation: General Manager
• Highest Education Level: Post Graduate Diploma
• Preferred Country: India
• Notice Period: 30  Days
• Preferred Location: N/A
• Work Experience: 17.3 Year(s)

Education

Post Graduate Diploma In Plastic Processing And Testing From CIPET, Amritsar in 2007 with 79.5%

Certified internal auditor of integrated management system and FSSC22000 in 2014

B.Sc with Chemistry From CSJM University, Kanpur Uttar Pradesh in 2003

12th From UP Board in 2000 with 2nd Div in 2000

10th From UP Board in 1998 with 2nd Div

Skill Sets

BOPP, BOPET & CPP Films manufacturing, Product Development, Technical Services; QA; Production; Customer Development; QMS, IMS, Kaizen procedures; ISO 9001:2008; BRC;FSSC 22000 implementation; Process Improvement and etc

Latest Windows, MS-Word, Excel, Oracle.

Technical Services
Product Development
Certified ISO Internal Auditor
Workforce Management
PSP
Training & Development
Vendor Development
Process Managment
Internal Auditor IMS
Certified internal auditor for FSSC 22000, BRC (Food & safety)
Process Improvement

Work Experience

Plant Head, Product Development Head (CPP & Metalliser)
Since Jan 2018
Company Profile: Manufacturer of Cast polypropylene & LDPE films (Blown Films), metallized CPP & PET Film & Embossing on PET Films.
Job Profile:
Daily meeting with department heads to distribute daily job and follow-ups.
Machine maintenance and up gradation or modification of machines.
Customer order and complaint handling.
100 people team management & motivation.
Product development and customer meet.
Raw material selection and buying.
Looking after production activities of 2 CPP Lines, metalliser & embossing machine.
Preparation of action plan for achieving targeted yield, film line efficiency & over all equipment effectiveness (OEE).
Preparation of Cost reduction plan and scrap reduction plan.
Benchmarking of all processes and carries out improvement plan.
Coordinate with SIS Vacuum system and Fong key experts regarding various issues.
Heading the Monthly Business Report.
Action plan to use low cost materials to reduce raw material cost of film.
Conducting trials new raw-material.

Asst. Manager –Production
Jul 2013 to Jan 2018
Company Profile: Engaged in manufacturing of a wide range of sophisticated Barrier and packaging BOPP Films including.
Job Profile:
Oversaw daily activities, supervised a team of 11 quality personals and develop staff training programs and quality manuals.
Develop departmental budget and control costs.
Playing a key role in execution of 5’S and Kaizen methodologies across all the entire plant.
High Quality Production across the entire BOPP film Line
Pivotal in preparing Quality schedules and maintaining Quality standards to meet each deadline using MIS for the following processes.
Initiating Internal audit for ISO 9001, 14001, 18001 and FSSC2200
Conduct training schedule for all departments.
Monthly quality report: It involves various steps like Highlight of the month of quality department and shortfalls of the department, A grade and B grade status of the month, with pareto chart, counter measurements of the defect, Machine wise rejection detail on PPM level, Customer complaint investigation records and CAPA of the complaint, safety incident, and Kaizen status of the department.
External sample analysis: Data collection and analysis of sample receive from our marketing team or from our valued customer and compare with our existing product to suggest the right product to the customer and procced for development if required.
Trial handling: Understanding and setting of the process parameter at printing, lamination, overwrapping, wraparound label and pouching machine as per our product capability, customer relationship, MOM of the trial, further improvement if required, detailed report of the trial etc.

Customer complaint handling:
Solved all major problems and query’s, Exceed targeted result in customer retention, client expectations, sales and support service as well as other customer service goals, Assisted the department involved and top level management in solving severe issues which may have been produced due to firm’s services or products, Communicated with customers to receive their valuable feedbacks and suggestions for improvement in firm’s products/services, Documented and maintained reports related to discussions and feedback provided by customer and presented reports to appropriate department to enable further improvement in products/services.

Major customer visited: Everest Flexibles Durban, Afripak Flexibles Pinetown, Evergreen Durban, Ven-Pack Verulam, MH Packaging Captown, PPL HYD., Parle Bahadurgarh, ITC Pune, Parle Neemrana, Positive Dubai, Tiger (Becan) brand Durban; Supertov Johannesburg etc.
Designed quality control program and implement standards to coach employees toward high performance and success.
Dexterously implement Quality Standards and ensure adherence to Quality parameters to zero error level.
Periodic Manufacturing Process Audit, to analysis and close looping of action plans through corrective & preventive actions.
Involved in conducting Tollgate reviews and identifying gaps in the process.
Organizing monthly customer complaint meeting with all departments including marketing.

Calibrations of Lab Instruments
Calibrate all Lab Instruments like OTR, WVTR from MOCON, Haze, gloss, COF Tester, UTM Machine, Oven, Heat Sealer, Millitron Moisture & MFI Meter, Hot -Tack etc.

Quality Audits / Vendor Development
Handling adherence to the various quality measure such as IMS and FSSC 2200 standards by maintenance of appropriate requisite documentation / records.
Conducting Internal as well as external audits within the department and other unit’s major vendor audited SASOL POLYMERS LTD Johannesburg South Africa and Durban Pallet Durban South Africa.
Responsible for Vendor Identification & Development with continuous Improvement & reliability.
Develop & Establish New Vendors for outsourcing of production loads to meet the deadlines.
Supervising in preparation of Bill of materials from standard drawings & specifications.
Negotiation with vendors regarding Cost, Quality, Time Frames, Tolerance rejections and late penalties etc.

Process Improvements Mentored
Inventory Control Management (To reduce the cost of inventory)
Re-cycling of Rejected lot (Maximum utilization of (Polymer) by re-cycling the rejection lot)

Officer – Quality: Sep 2009 to July 2013
Trainee Supervisor–Quality: Jan 2007 to Sep 2008
Company Name : MAX Specialty films Ltd
Job Profile :
Quality Assurance / Measurements & Inspection
Analyzing and releasing raw materials, packaging materials, in process and finished products as per the pre-set quality parameters.
All Documentation involving Testing, Inspection, Line Rejection, Field Rejection, FMEA etc.
Checking & updating of Calibration Status of Master instruments involving preparation of Calibration Reports.
Keen knowledge of highly Precision Measuring Machines for measuring of critical parameters of BOPP film. Like: COF, HOT Tack. OTR & WVTR Mechanical Properties like Tensile, Elongation, HSS.
Build close rapport with customers. Interacting and providing them high value added services for enhancing their satisfaction level.
Customer complaint handling major customer visited Parle Bahadurgarh, Parle Neemrana, Parle Kanpur, PPL Hyderabad, PPL Rudrapur, Uflex Noida, Uflex Jammu, ITC Pune etc.

Trainee Supervisor–Quality
Jan 2007 to Sep 2008
Job Profile :
Checking of In-process Testing BOPP film as per relevant specification during their complete production cycle.
Online Testing.
Preparation of thorough Internal Test Reports for costumer & mill rolls.
Co-coordinating with production it may be online or during grading for good quality product.
Job involves extensive touring to customers in order to monitor performance and maintain consistent quality

Officer – Quality
Sep 2008 to July 2009
Company Name: Jindal polyfilms Ltd

Area of Expertise
Quality Assurance
Ensuring that quality of response to customer issues is as per set standards; conducting process reviews to enable strict adherence to process parameters and systems.
Working on quality improvement Green Belt Lean Six Sigma projects for achieving continual improvements.
Facilitating the identification of problem areas, solution deployment and control processes that have been setup
Management representative for ISO9001, 14001,18001 and FSSC22000
Arrange training program for ISO and FSSC22000

Technical Services & Business Development
Interacting with Customers for scheduling requirements, performance of products and innovative requirements etc.
Managing & monitoring the performance of products, maintaining product Statistics to ensure efficiency of the process operations and meeting of individual & group targets.
Determining training needs of employees; conducting suitable training programs to enhance their operational efficiency leading to increased productivity.

Product Development
Play a key role in Product Development under New Product Introduction Program (NPI)
Successfully developed Metallised, Antifog bopp film, Pearllised bopp film, white metalized, low SIT high HOT-Tack high speed Pearllised bopp film, general purpose heat-seal BOPP film etc.
Play an essential role to setting of recipe of a new product.
Preparation of new product specifications adhere all mandatory customer requirements.
Change of product specification as per the costumer’s special requirement.

Professional Synopsis
Technically competent professional across assignments.
Proficient in managing & leading teams to achieve pre-determined target for new and existing products, successful completion and implementation of standard procedures like MIS 5s, to provide high end quality product / service standards for business excellence
PSP Blue (Problem solving Process) on Sasol Homopolymer consumption.
Vendor and Customer Development activities involving development of vendors and customer keeping in mind delivery time and quality etc.
Conducting Quality Audit and ISO Internal audits for Production & Maintenance functions, HR, IT and top management.
Adapt in analyzing customer complaint end problem and make their CCR & CIR
Customer complaint handling major customers Everest flexible Durban, Supratove Johannesburg (SA), positive Dubai, Afripack Pinetown, Venpack Verulam, Parle all locations, ITC Pune, PPL Hyd. & Rudrapur & Uflex (Noida & Jammu).
Head to standardization of FSSC22000, ISO 9001, 14001 and 18001 in SRF Flexipak (pty) Ltd South Africa
Consult to Waterfall Company (Russia) on Technical Services.

Future Goals

To shape a niche in the organization by achieving its business objectives through innovative and business-oriented mindset through practices like Technical services, Product development, Business development, IMS; BRC; FSSC2200 & Quality Improvement merged with professional expertise of strong management.