Master of Business Administration
Key Skills:
1) Excellent interpersonal, communication and relationship building skills.
2) A quick learner and a good listener with an ability to fit in any position.
3) Demonstrated ability to make sound decisions while coordinating multiple projects,
priorities.
4) Self starter skills, desire to learn and ability to prioritize.
5) Result oriented approach.
6) Communicate persuasively and follow through diligently, finely tuned analytical and problem
solving skills.
International Marketing Executive:
From (June 2021 – present)
Company profile- leading manufacturer & exporter of Synthetic ropes
Job profile-
To search, identify international buyers through various channels. Generate new leads and
working on the same.
To evaluate the specific product requirement and send offer/quotation based on the same
Issuance of proforma invoices upon order finalization, follow ups for advance payments,
LC/PO etc.
Coordinating with production, logistics& documentation and finance team.
Updating the customers for new development, order process, dispatch and delivery status.
Follow up for the balance payments, and shipment tracking.
Submission of various order reports to management on behalf of whole team.
Analyze & Developing new strategies to cater the market of new assigned territory.
Assistant manager International business
From (April 2013 – Sept. 2018)
Company profile- manufacturer and exporter of paper stationery and packaging products
I) Exports:
One point contact for all international buyers. Identifying and catering their needs and
converting them in to the sales.
Responsible for business development, enquiry generation along with handling existing
customers.
Preparing offers/ quotations based on customized requirement of customers both for new
and existing customers.
Negotiation with regular customers for order finalization and servicing them.
Managing technical and commercial queries of customers; executing export orders by
liaising with production, designing and logistics team for timely execution of orders.
Follow up with the customers for payments and giving regular updates to them related to
the new development, order process, dispatch and delivery status.
Develop new business by identifying potential sales opportunities and by following up new
leads.
Ensure all customers queries/ complaints are resolved within the relevant system and
respond back to customer in time.
Guiding and supporting in daily routine work activities to new colleagues in the exports and
imports department and training them.
Representing company in domestic and international exhibitions
II) Imports:
To co ordinate with international suppliers for import of various paper & paper related
materials for both stationery and packaging.
Making forex advance payments and opening of LCs.
To co ordinate with Bank and supplier and resolving their queries related to the import.
Checking draft documents, approving the same.
Maintain list of imports, due dates of payments etc.
III) Miscellaneous:
Trade mark renewal, opposition filing draft check etc.
Renewal /new certifications required by organisation ie. ISO, FSC etc.
Have coordinated & handled a complete project for establishing a packaging plant and thus
having a fair knowledge and good experience of the procedure for importing the capital
goods as well.
Buyers credit arrangement for imported capital goods, taking quotations, negotiation and
finalizing for the finance and renewals of the same.
Taking care of packing credit account.
Have taken care of recruitment as well until 2017.
Sr. Officer, Customer Advisory Team (July 2011 – June 2012)
MAX LIFE INSURANCE CO. LTD. (SURAT)
Job synopsis:
Handling a portfolio of approx. 2500 – 3000 customers at a time.
Acting as a single point financial advisor for new as well existing customers of the
organization.
Assisting direct/indirect customer complaint resolution.
Ensuring Customer retention in allocated Book of relation.
Identifying financial goals of customers and providing financial planning assistance.
Generating income by gaining Customer confidence, building relation and managing his/her
complete insurance/ financial portfolio and thereby to cross sell and up sell.
Shipment and documents follow up with the supplier.
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