• Gender: Female
• Age: 39
• Designation: IT_ERP Administrator IT- In-charge.
• Highest Education Level: Graduate - Degree
• Notice Period: 30  Days
• Preferred Location: Mumbai
• Work Experience: 35.2 Year(s)

Education

GRADUATE AT 2007( Mumbai University) B. Sc. (Phy, Computer Science, and Electronics): main subject clear optional subject pending MUMBAI UNIVERSITY

Passed H.S.C.(SCI) WITH 50 % OF MUMBAI 2003 K.J. SOMAIYA COL. MUMBAI. MUMBAI UNIVERSITY

Passed S.S.C. with 66.66% S.M.P.R.School, MULUND (West). MUMBAI -80. MUMBAI UNIVERSITY

Skill Sets

Expertise at a glance
Despite the fact that as IT-System Administrator, proficient & spacious concert showing while bearing responsibilities during extensive phase of 12+ years. Competent in managing IT infrastructure, decision, procurement & disaster recovery. Hands on experience of installation & maintenance of server, nodes, network & peripheral with various hardware and software components,

Work Experience

IT_ERP Administrator (As IT- In-charge. )
From 2019-----till date
Company profile- Secure Door-to-Door Delivery Services, Secure Storage Facilities Services & Ground Transportation Services Service .

Job profile-
Hands-on Implementation, analyses, architect, design and deliver solutions on all AD, ADFS, DNS components
Active directory, DHCP, DNS, FTP and SMTP
Microsoft 365 portal ,Admin ,email ID creation ,Email Backup , User Quoata
Knowledge of WSUS, SCCM
Data backup, retention policies and restoration testing
VLAN creation, VPN Infra, VM ware Installation , VM & Hyper V
Commissioning and maintenance MPLS, ILL
Routing and switching (including Firewall configuration /management)
Network commissioning, monitoring & support
IT Security products i.e. Antivirus, IPS signatures, firewalls etc.
Basic knowledge of SAP system landscape
Writing IT SOPs, procedures, and policies
EPABX Full Setup .
Should have work as desktop support engineer in past
Team management capabilities
Documentation and computer system validation
Software licensing knowledge, asset management and IT compliance
Vendor management
Hardware support , IT asset management & E waste
Security updates deployment, User & Role Management
IT budget preparation
Monthly IT report generation
Accountabilities
Windows System administration (AD, Office 365)
Backup and restoration
Good understanding of VM Ware/Hyper-V
Database administration - MSSQL
Vendor management (Solution selection, compare, negotiate)
UTM and endpoint security
System monitoring and troubleshooting
Regulatory audit support
To maintain 100% IT network and infra uptime
MS Patches and other antivirus patch management.
To schedule daily and monthly backup.
To check data restoration from backup tapes.
To generate monthly infra report.
To setup and deployments in time
User and policy management
The Systems Architect will serve as a technical expert and will lead and work with users and technical peer groups.
ERP DESIGN & IMPLEMENTATION
BASE ON Windows / Active Directory environments
Day to day monitoring of backups
Monitoring system states/alerts on daily basis and taking proactive actions depending upon
Severity
Co-ordination with vendors .Data center, SAP , Zoho, IT infra vendors
upgrades and patches
Experience in Windows Server / Active Directory, and related services o Auditing methodologies
Security methodologies, Virtualization methodologies , Firewalls and tiered environment methodologies
High Availability and Disaster Recovery methodologies
(Good to have) Experience with Fault-tolerant and Highly Available Architecture
Strong analytical skills; able to assess and solve issues in a high-pressure environment
Defines database performance Metrics and optimum values for database parameters
Supports database functions by designing and coding utilities
Maintains quality service by establishing and enforcing organization standards.
Work closely on the deadlines of the project 
IT Assistance, Troubleshooting & Firefighting.
SOPHOS UTM9 monitoring & user management.
Mail Server Administration & Monitoring Cloud Spam filter

IT_ERP Administrator
From -2018 to 2019
Company profile- in the business of real estate development since 1964
Job profile-
Office 365 installation and set up. Mail setup/ administration.
Windows server 2016 – AD ,DHCP,FTP,V LAN,VPN SETUP Monitoring and administration.
SQL SERVER 2016. SETUP Monitoring and administration (SSIS &SSRS)
DATA BASE ADMINISTRATION AND ERP IMPLEMENTATION.
Identifies database requirements with the Product Solution Group & Solution Architect 
Evaluate existing systems/Applications from database design point of view and recommend/Implement necessary changes for improvements
Recommends solutions by defining database structure and functional capabilities, database security, data back-up, and recovery specifications.
ERP Far-vision, support, assistance, new implementations & integration, backups & restoration of database.

Sondex Heat Exchangers India Pvt. Ltd.(VADODARA) (ISO 9001& 14001) From: July 2014
Designation: IT_ERP Administrator (As IT- In-charge. )
Areas of Expertise in Server 2008 :

Managing IT resource (Server, Windows -2003, 2008, Network, Desktop, EPABX, Laptop, UPS, and Printer) to accomplish user requirement at adequate level & helping management for IT related decision, procurement & maintenance.
Engineering, designing, configuring, installing, integrating, maintaining, and troubleshooting of enterprise Server System, Storage & Backup/Archive technology and server administration
Assessment and optimization of the Server System & Storage networks, through network monitoring, statistics, and daily health checks.
Planning technology roadmaps for Win-tel, VM, AD, Storage, Backup/Archive & Management Tools services.
Installation & maintenance of Windows 2008 & 2016 server, MS-Exchange server with necessary software,
Installation & maintenance of various O/S, software like ORION, ORACLE, LINUX, ANTIVIRUS ADMIN CONSOLE, SAP, S/W PACHES, & Maintenance in Desktop & Laptop.
Disaster management while emergency, By-Daily Backup routine NT- backup, Tape drive bkp,media bkp,server backup,
IT Budgeting, Vendor coordination.
CCTV CAMERA Setup- Management.
MIS mgmt & Reporting to our Manager.
IT Assets Mgmt, Inventory mgmt.
Expert in-Creating / Edit Mail accounts, Website, FTP accounts, through mail server like – Linux Hosting /windows server hosting Channel.

PAN DRUGS LTD. & Pharmanza
Designation : - IT Administrator
Accomplished Professional offering over 12 years of experience in IT Projects Management (CRM / SFA / ERP ),
IT Program Management, Software Development, Infrastructure Management, IT Security Management and Team Management.
Proven record of analyzing processes & workflows, assessing their efficacy, relating to business plans & goals and suggesting re-engineering / simplification solutions.
Comprehensive understanding of networking concepts pertaining to information security, IT communication and maintenance in multi-platform environments.
Adept in analyzing information system needs, evaluating end-user requirements, custom designing solutions and troubleshooting for complex information systems management.
Expertise in management of entire IT operations with experience in setting up / maintaining networks and networking devices administration.
In-charge of Group Clinical Research Organization’s IT Infrastructure & IT Security Setup.
Deft in the management of operating system, network and applications with experience in configuring and troubleshooting various hardware and software related issues.
Possess broad competence in strategic management with the distinction of driving new IT initiatives, designing corporate infrastructures & contributing in achievement of organizational objectives.
Excellent communication skills with troubleshooting, problem solving capabilities and skills in solving technical issues.

MANAGERIAL
Designing, Implementing & Maintaining ERP, CRM 2015, 2016 .
Handling planning & analysis of entire IT operations along with establishing of short / long term budgets for the preparation of IT blueprint for the organization.
Successfully Implemented Electronic Data Management system, Sales Force Automation, Large LANs & WANs.
Overseeing ITIL Process including Asset Management, Service Level Management, Issues Management, Configuration Management, Risk Management, Scope Change Management, Communications Management, Release Level Management, etc.

FUNCTIONAL
Ä Managing implementation and functioning of Dynamics CRM & ERP entailing:
-Mapping business requirements (as-is & to-be analysis) and business process.
-Preparing scope of implementation and GAP analysis.
-Gathering requirement, handling gap analysis, customization's, training, system / module setup, go live activities and post implementation support.
-Integration of 2 Dynamics verticals CRM & ERP.
-Developing functional and technical specifications.

GRAND POLY-COATS CO. PVT. LTD (ISO 9001 & 14001)
PADRA (BARODA) (March 2009 till Feb 2011) (IT OFFICER)
Designation :System Administrator / Data Base Administrator
Working as System Engineer In project of Remote Infrastructure Management to various servers’ locations like... Windows Server 2003, windows server 2008, Exchange 2003, 2008, RED HAT LINUX 5.0.
Server Virtualization concepts
RAID technology
VLAN
VPN technology
ERP (ORION from 3i-infotech): Database: - Oracle 9i, Front End: - Developer 2000.
Served as the Member of System Requirement Study Team (SRA)Effectively carried out mapping of various activities, processes, sub-processes at head office and factory level.
Oversaw the identification of nomenclature of Master as well as transaction. 
Handled the ERP Back-end Tools developed in Oracle 9i like Toad, Integrator & E2O (For data conversion from Oracle to other DBs and vice versa).
Liaised with different user groups of different departments and ERP solution provider for problems solving and troubleshooting.
Furnished support to business applications implemented within the constraints of time & quality to meet agreed SLA.
Assured effective call resolution considering business time lines.
Sustained the company’s Previous (Old) ERP Systems – Evergreen, Ver.3.0, which was developed under Power builder 5.0 and Database Maintained in IBMDB2.

EDP.In-charge @ KJMC CAPITAL MARKET SERVICES LTD (MUMBAI)(From March 2007 to March 2009)
Designation: System Administrator/Server Administrator
Responsible for installation & maintenance of (Windows server2003.2008,LAN,WAN, ADS,
GPMS ,MS Exchange 2003 ,Real Time sync, Desktop, laptop, Network Printers, Plotter & Network components.),
Hardware & network maintenance to keep every machine in working condition & ensuring minimum downtime.
VPN-(Cisco) - Router configuration & connectivity latency check, on WAN.
VOIP-(Motorola, Cisco, Linksys) Modem Configuration and fault tolerance.
Windows server (2003, 2008, Antivirus server) Monitoring and reporting by Daily report generation.

ARIHANT INFORMATIQUE LTD. (From Nov 2005 to April 2007)
FMS Engg. Site- STOCK & Financial BANKING FIRMS

Managing and leading IT Helpdesk systems. Daily reporting, supporting network, networking etc. Desktop, Network for resolving critical problems. And also giving backup support to the user. EPABX 2000 Handling, programming, configuring and managing Outlook, Lotus clients ,AutoCAD clients, server site activity handling like Data drive ,Router,VOIp config ,LAN mgmt, ip mgmt ,Lease line,

Future Goals

Results-oriented, resourceful and problem-solving software engineer professional specializing in large scale software design and development for a wide variety of companies. High level of involvement in the advancement of the industry and adherence to best practice.