• Gender: Male
• Age: 29
• Designation: Jr. EXECUTIVE at Operation-Traffic Dept.
• Highest Education Level: Graduate - Degree
• Notice Period: 30  Days
• Preferred Location: Chennai
• Work Experience: 7.1 Year(s)

Education

B.tech Veltech Dr.RR & SR Technical University, Chennai Deemed university 2013-2017 7.1%

Skill Sets

MS Office
Excel

Work Experience

Jr. Executive at Operation-Traffic Dept.
January 2020 to December 2020.
Job Profile :
Receiving mails from customers, and other vendors through phone and emails.
Coordinating and monitoring supply chain operations.
Vehicle planning and placement for all over India.
Pan India tracking for our vehicles.
Eway bill updating for dispatched vehicles.
Ensuring premises, assets and communications are used effectively.
Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs.
Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction.
Plan and track the shipment of final products according to customer requirements.
Keep logs and records of warehouse stock, executed orders etc.
Prepare accurate reports for upper management.
Proven experience as logistics coordinator.
Experience in customer service will be appreciated.
Ability to work with little supervision and track multiple processes.
Computer-savvy with a working knowledge of logistics software (EPC).
Outstanding organizational and coordination abilities.

Customer Support / System Administration
December 2018 to December 2019
Job Profile :
Receiving mails from clients, customers, and other parties through phone and emails.
Handling customer queries and service through chat, email and through calls.
Responsible to provide timely and effective resolutions to customers through chats & emails.
Identify the needs of the individual customer and provides proper assistant.
Logical decision making skills & delegation skills.
Effective in time management.
Pan India Tracking.
Route Deviation and MIS updating on daily basis.
ASN and Eway bill updating.
Follow up to ensure that appropriate actions were taken on customer requests.
Attract potential customers by answering service questions; suggesting information bout other services. Demonstrated passion for excellence with respect to treating and caring for customers.
Checking the inventory before and after the shift is close.
Receiving concerns and complaints of clients and parties. Giving solutions to the problems to maintain the good working relationship to the customers.

Quality Control Dept
July 2017-June 2018.
Company Name : Jaipur Diamond Tools Engg
Job Profile :
Closely monitoring and examining each stage of the entire production process.
Segregating non-conforming parts in accordance with written quality procedures.
Making sure that company employees follow documented procedures and standards.
Using precision tools and statistical software to quickly identify defective parts.
In charge of archiving all quality related administrative records and then filing them.
Inspection for Raw materials, line inspection and despatch products.
Reporting any incidents, accidents, near misses, actual or potential problems with products, services or systems according to Senior Manager.

Workshop Attended:
CNC programming at apex hi-tech instate, Bangalore
Inplant training at Chennai Port Trust
Industrial visit at Ashok Leyland

Project Presentation:
Mini Project:
Title: Motorized screw jack.
Objective: To increase power production.

Final Project:
Title: Design and fabrication of progressive tool
Objective: To perform two operations in one stage

Future Goals

To be a successful professional in a global recognized concern and to achieve the objectives of the company with honesty and fairness and to continuously upgrade my knowledge and skills