Ref. No. : CA - 35075 - (Maintenance and Service - Mechanical – with 17.2 years in Plastic Industry)

Education

One year diploma in computer applications.(Proficient with Microsoft Word, Excel, Outlook, PowerPoint)
Bachelor of Science from University of Jammu in 2001.

Skill Sets

Customer Service.
Commercial Awareness.
Sales & Stock Management.
Technical as well as mechanical Skills.
Perseverance.
Demonstration & Presentation Skills.
Excellent Interpersonal Skills.
Relationship Management.

Work Experience

Junior Engineer-Supervisor
From -May 2017 to Till Date
Company profile -flexible packaging manufacturer

Job profile -
Responsible for job allocation and job flow in the pouching department including labor allocation for day to day operations.
Monitor and recommend improvements in processes to increase efficiency of pouching department.
Manage packing schedule and maintain an inventory of materials and completion of all jobs within required time frame.
Supervises and coordinates for the requirements of accessories like Zippers & Sliders for pouching.
Supervises and coordinates activities of workers engaged in packaging products and materials for storage or shipment.
Studies production order to ascertain type and quantity of product, containers to be used, and other packaging requirements.
Coordinate with PPC (Production Planning & Controlling), RM Store & PM Store departments on daily basis for production and packaging requirements of pouching department.
Perform all work in accordance with company standards and established safety procedures.
To train and direct labor in their various jobs, in a way which will promote safety, quality, and productivity.
Making requisitions, issue slips, indents and booking productions in Oracle & Java software on daily basis.
Providing Work-in-Progress (WIP) to head of the department on every month.
Providing daily/Monthly production reports to head of the department

Service Coordinator
From -July 2007 to April 2017
Company profile -Automotive company that manufactures commercial vehicles, auto components, fully built vehicles and forged components

Job profile -
Responsible for job allocation and job flow in the workshop including job scheduling and labor allocation for day to day operations.
Leads a group of at least 15 mechanics and two helpers within workshop and other sites.
Maximize customer uptime and dealership efficiency.
Co-ordinate resources, (operational and human) schedules and activities to effectively manage jobs.
Ensure supplies are ordered for each job.
Responsible for preparing online purchase orders in DMS (Dealer Management System).
Executing all the prepared purchased orders in DMS (Dealer Management System).
Regularly report progress on each job and quickly communicate delays or concerns with the GM Sales &Service.
MIS Reports of Stock, Sales & Purchase report.
Maintain and updating the daily basis data on online DMS (Dealer Management System).
Following up on all outstanding issues.
Organizing regular service camps to attract customers.
Receive and review feedback from customers and follow up to ensure customer satisfaction.
Identify staff that require on-going training and implement training opportunities to ensure their skills
are improved.

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