Ref. No. : CA - 15478 - (General Office Administration Staff – with 21.7 years in Plastic Industry)

Education

B.Com from Calcutta University.

Diploma in Computer from ICE.

Accounting Package (F.A) from ICE.
 

Skill Sets

Strategic Planning, Sales & Marketing, Branch Handling, Administration, Operations, Relationship Management and Team Management.

Work Experience

Manager (Regional Buy Back Department) : Since July 2012
Branch Manager : May 2011 To June 2012
Branch In charge : Aug 2009 To May 2011
Company Profile: Leading hotel chain 
Job Profile:
As manager:
Handling 36 branches and their operations regarding Time Share booking and booking cancellation.
Responsible for entire function of Buy Back Dept.
Achievement:
Promoted as a Manager - Regional Buy Back Dept. from Branch Manager on July’ 2012

As Branch Manager:
Responsible for total branch handling including New Time Share booking, business development, operations, accounts, booking cancellation etc
Monitoring, training & development of the office staff & field staff to ensure the entire sales & marketing & operational efficiency
Achievement:
Promoted as a Branch Manager from Branch In charge on May 2011

As Branch In charge
Responsible for total branch handling including New Time Share booking, business development, operations, accounts, booking cancellation etc
Monitoring, training & development of the office staff & field staff to ensure the entire sales & marketing & operational efficiency.


Associate Sales Manager
May 2009 To  July 2009
Company Name: Reliance Life Insurance Co. Ltd
company Profile: Is one of the best life insurance companies in India catering to  Reliance Life Insurance Company Limited.
Job Profile:
Account abilities:
Recruiting, training & promoting advisors for enhancing business of Life Insurance Products.
Closing calls with advisers and clearing pending cases as per requirements.


Manager (Financial Product)
Sep 2008 To May 2009
Company Name: India Info Line
Company Profile: Is financial information source. Provides information on Live Stock Price, Share Market and Analysis on Equity , sensex, nifty, Commodity.
Job Profile:
Account abilities:
Recruiting, training & promoting advisors for enhancing business of Life Insurance Products.
Closing calls with advisors and clearing pending cases as per requirements


Unit Manager
July 2007 to Aug 2008
Company Name: ICICI Prudential Life Insurance Co. Ltd
Company Profile: Is one of the leading life insurance players in India serving millions of customers throughout the country.
Job Profile:
Account abilities:
Recruiting, training & promoting advisors for enhancing business of Life Insurance Products.
Closing calls with advisors and clearing pending cases as per requirements.
Highlights:
Recognized as Highest Recruitment Achiever twice in a row.

Senior Sales Executive
April 2007 To July 2007
Company Name: Kotak Mahindra Bank (D.S.T)
Company Profile:
Job Profile:
Account abilities:
Selling personal loan.
Mapping the database thereby converting the plausible clients into customers.

Sales Manager
June 2004 To April 2007
Company Name: Chakraborty Enterprise.
Company Profile:
Job Profile:  
Account abilities:
Selling F.M.C.G. products.
Handle the sales representative and help them to improve in selling and achieve business targets

Sales Executive
May 2003 To June 2004
Company Name: Mukund Foods Pvt. Ltd
Company Profile: Is a biscuit manufacturing company India since 1997 making wide variety of deliciously crunchy biscuits. Distributorships Available.
Job Profile:
Account abilities:
Selling F.M.C.G. products.
Handle the distributors and help them to build a healthy business and to achieve business targets.

Career Snapshot:
Over 12 years of rich & extensive experience in Strategic Planning, Sales & Marketing, Branch Handling, Administration, Operations, Relationship Management and Team Management.
Hands on experience in exploring & developing new markets, accelerating growth and achieving desired business goals. 
An innate flair for accepting challenges with entrepreneurship abilities in managing & leading sales functions and achieving desired targets.
Skilled in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals. 
An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities. 

Core Competencies:
Sales & Marketing:
Overseeing marketing and sales operations for achieving increased growth & bottom-line profitability and initiating market development efforts.
Running the sales and marketing operations & accountable for increasing sales growth and driving sales initiatives in order to achieve business goals.
Implementing competent business strategies to market a wide range of Insurance Products.

Client Relationship Management:
Managing the customer centric operations & ensuring customer satisfaction by achieving delivery/ service quality norms.        
Identifying prospective clients, generating business from existing clientele; thereby achieving business targets. 

People Management:
Recruiting, mentoring, training and development of the field functionaries to ensure the sales and operational efficiency
Building and maintaining healthy business relations with clients, ensuring maximum customer satisfaction by achieving delivery & quality norms

Business Development:
Conducting competitor analysis & competency mapping for keeping abreast of market trends and competitor moves to achieve market share metrics. 
Identifying and developing new streams for revenue growth and maintaining the relationships with customers to achieve repeat/ referral business.

Branch Handling:                        
Responsible for total branch handling including business development, operations, accounts, booking cancellation etc.
Monitoring, training & development of the office staff & field staff to ensure the entire sales & marketing & operational efficiency.
Designing and streamlining processes to ensure smooth functioning of business.
Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team member

Future Goals

I want to see myself in the company in a position where I can take decisions in favour of the company and also, the company feels that I am its asset.

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