Ref. No. : CA - 15791 - (HRD – with 16.6 years in Plastic Industry)

Education

PGDBM – Human Resources and Information Technology.

Post Graduate Degree in Management from IMI Belgium.

From Indian Institute of Planning and Management, Mumbai.

Graduation Bachelor’s Degree in Management Studies, From Mumbai University, Mumbai



Skill Sets

People Management, Employee Engagement, Plant HR, Retail store HR Management. Performance Management and Application, People Analytics.

Work Experience

Consultant HR and Admin
Since Mar 2015
Company Profile: Technology centric ICT Solution Company
Job Profile:
Understanding, learning and creation of HR Manual and Policies for staff and Management
Advise on policy procedures and changes for better management.
Recruitment of staff and consultants.
Policy creation and managing adherence.
Analysing Training needs and creating modules for the same.

Manager HR and Administration
June 2012 - Mar 2015
Company Profile: The company specialize in manufacturing and sourcing quality textile fabrics.
Job Profile: 
Understanding, learning and creation of HR Manual and Policies for staff and Management.
Aligning individual goals with management vision for overall development.
Implementing HR programs like Talent Acquisition, On Boarding,Training and Development,Performance Management,SAP Implementation,Exits.
Insuring all processes are implemented and adhered to as per set timelines.
Organising employee engagement activities like Rewards & Recognitions,Seminars,etc.
Documentation of Training Needs and creating Training Modules in consultation with Functional Heads.
Managing all HR activities with a team of 6 staff across 4 locations in 2 states.
Responsible for managing strategic HR & Admin activity of Asian Traders.
Responsible for managing HR team of two Sr. Executives, three Executives & 500+ employees in both the organisations.
Streamline Recruitment process with clear roles & specific Time frames to close each vacant position
Matching the candidate’s profiles to the job considering skills, attributes, knowledge etc.
Analyzing the existing employees’ job competency’s in comparison to the requirement
Special Project to improve employee morale & increase the sense of belongingness
Career Growth & Internal career movements.
Development & implementation of action plans, based on feedback received from Employee Satisfaction survey.
Implementation of the Platform for regular employee communication & feedback.
Have regular interaction to receive employee feedback & concerns by conducting skip & open house level meetings.
Developing & implementing JD & KRA from senior management to lower management across group.
Introducing & implementing best HR-process & module to bring better clarity in the organisations.
Introducing Balance Score Card {BSC} in all respective departments including corporate team (except workers).
Introduced grading system for all respective designations according to their competencies.
Framing new & refining old HR policies according to organizational need & environment.
Preparing annual HR budget for year-2013-14.
Introducing platform to enhance L&D through new initiatives. Eg. Saturday trainings, Article Quiz, Google Apps etc.

Sr.Executive HR
Jan 2011 - June 2012
Company Name: Future Value Retail Ltd. 
Company Profile: Future Value Retail Limited is a wholly owned subsidiary of Pantaloon Retail(India) Limited.The company operates 120 Big Bazaar stores, 170 Food Bazaar stores,among other formats,in over 70 cities across the country, covering an operational retail space of over 6 million square feet. 
Job Profile: 
Payroll data consolidation.
Handling employee grievances and resolving issues as per policy.
Organising employee engagement activities like Rewards & Recognitions, Seminars, etc.
Implementation of Training Manual and other modules of training.
Process and Policy Trainings at all levels in the store.
Stabalising of processes and increasing productivity.
Handling all HR activities of 200+ employees.
Handling Recruitment cycle for various positions.
Handling joining formalities and induction.
Handling Exit formalities and interviews.
Giving monthly reports on Attrition, Headcount and Organization charts.
Maintaining employee MIS and personnel files.
Coordination with branches all over India for HR processes & legal matters.
Vendor Management and billing.
Organizing different welfare and social activities for the employees.
Handling monthly attendance, daily attendance & man power tracker for all the employees.
Monitoring late comings & Leave management.
Handling Full and Final settlements of ex-employees.
Handling employee satisfaction survey in every quarter.
Adventity as Team Leader
Stabilised processes in a matter of 45 days.
Introduced and Implemented Voicemail, Email and Chat processes.
Daily interaction with team & resolving problems & queries  
Coordinating with HR for timely attendance of team members.
Efficiently managed daily man power tracker.
Maintained daily Sales MIS. 

Senior HR. Executive
Feb.2010 - Nov.2010
Company Name :Gremach Infrastructure and Equipments Ltd. 
Company Profile :An organization with a turnover of Rs 5000 crore,Gremach is into leasing of infrastructure equipments.Its sister concerns Austral Coke and Gremach Osho Limitida are internationally present in the coal mining and coke producing industry.Its present strength runs at above 4500 people at all locations.
Job Profile: 
Ensuring compliance and smooth information exchange during joining,charge- handovers,relieving,confirmations,promotions and transfers.
Ensure prompt redressals to employee grievances.
Preparing hiring strategy based on the manpower requirement and timelines.
Sourcing and recruitment at middle and junior levels for mandates in Marketing,Sales,Finance,IT,SCM and Procurement.
Documentation of training needs and devising training programs in consultation with the functional heads.

Sr.Team Leader
Dec 2007 - May 2008
Company Name: Adventity Pvt.Ltd. 
Company Profile: The company provides knowledge process outsourcing and business process outsourcing services.
Job Profile: 
Managed team schedule,system support and process development.
Handled MIS and Rosters along with SLA’s.
Monitoring quality of process.
Recruitment, Training and Appraisals of associates.
Assisted in transitioning of allied processes (i.e. Voicemail, Chat and Email).
Creation and implementation of Training Manual and other modules of training.

Team Leader,
Feb 2007 - Nov 2007
Company Name: Intelenet Global Services Pvt.Ltd. 
Company Profile: The company offers 24/7 services for contact center, transaction processing, finance & accounting and human resource outsourcing services to Fortune 500 companies in the UK,US,Australia and India.
Job Profile: 
Managed team schedule, system support and process development.
Handled MIS and Rosters along with SLA’s.
Monitoring quality of process.
Handling escalated calls for all teams.
Single handedly managed evening and night shifts.


Lead Technical Support Executive.
May 2004 - Nov 2006
Company Name: 3 Global Services Pvt.Ltd.
Company Profile: A leading provider of Business Outsourcing Services in Mumbai.
Job Profile:
Focus on Mobile and Network Support for 3G.
Assisted in systems transition from Vantive Client to Peoplesoft CRM.
Did process and systems training during the transition.
Part of the ‘Modem and Data Support team.


Computers Diploma in Computer basics and C++, Well conversant with Word, Excel, Power point & Internet operations.
Certificates Work Smarter,Not Harder: Time Management for Personal & Professional Productivity Course from University of California.Irving Extension.

 



 

Future Goals

A responsible position in your organisation wherein my experience in HR Operations would be an asset and my professional growth would be encouraged.

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