Ref. No. : CA - 15315 - (HRD – with 20.8 years in Plastic Industry)

Education

BCA from Sri Cauvery College, Bangalore University in 2004

Skill Sets

Reporting Skills
Administrative Writing Skills
Microsoft Office Skills
Managing Processes
Organization
Analyzing Information
Professionalism
Problem Solving
Verbal Communication
Team Building
Presentation Skills
Motivation

Work Experience

HR Manager/ Admin / Stores
Since Nov 2013
Company Profile: Leading manufacturer of plastics buckets, Mugs & Storage Bins, Baskets, Buckets, Tubs & Milk Cans
Job Profile:
Payroll Processing. Leave Accounting & Management. Process owner Full & Final Settlement.
Collating the new joiners data and sending it to the respected team. Identifying Training Needs of employees through a survey.
Initiating Performance Appraisal Process of employees along with their reporting manager. Liasoning with the consultants, putting the requirement on the sites.
Directing HR consultants for first level candidate search through job descriptions and employee characteristics
Screening and short-listing profiles, brainstorming with line managers for final shortlist
Independently interviewing candidates. Documenting the interview process and sharing feedback with line managers and consultants
Working on the Compensation structures of employees.
Spearheading final interview negotiations with candidates
Executing joining formalities for final selected employees
Preparing monthly recruitment rReports.
Independently conducted campus interviews. Handling the induction program for the new joinee.
Generating Various letters - Offer Letter, Appointment Letter, Confirmation Letter, Probation Letter, Contract Letter, Warning Letter, Termination Letter etc
Marking sure that the separated employee's accounts are cleared within specified period. Managing the medical insurance for employees.
Maintaining important documents like Leave records, Attendance Register, Wage Register, Muster Rolls etc.Handling employee grievances.
Other Responsibilities:
Documentation & Record keeping:All the bills, quotations, AMC (s), Purchase Orders, Contract(s), payments etc. should be filed properly.Liasioning with govt. bodies related to local administration.

Vehicles: List of vehicle should be updated whenever any change occurs. Insurance, fitness, Pollution etc. should be done on/in time. It is very important to check which vehicle is where and in what condition? Are all the papers related to vehicle up to date? If there is any accident occurred then insurance claim should be taken care of and proper follow up with the insurance consultant should be done. The administrator has to search for cheap and best options of repairing/servicing of vehicles

Payment of various bills: Bills of Electricity, Mobiles, Landlines, Internet etc. has to be paid in time. Billing cycles, tentative due date of payments, entitlement etc also has to be checked.

Generator: Average consumption of Genset should be known. Log book of fuel consumption is to be maintained by Admin Personnel to be checked/ verified by the Administrator on daily basis. Fuel status, servicing status has to be noticed.

Housekeeping: Day to day cleaning / dusting of entire office premises, checking of cleanliness of toilets, floors, tables, computers etc. will be done. Dress code of housekeeping staff will be taken care of. Allocation of work to housekeeping staff will be done by administrator. Training of housekeeping staff will be done by administrator.

Canteen: Cleanliness of Pantry, distribution of water at each and every workstation, arrangement for lunch of staff, visitors and guests will be arranged as per the instructions of administrator. Training of pantry boy is to be taken care of by the administrator.

Electricity: It is to be ensured by the administrator every day that all the electrical equipments, Air conditioners etc are switched off at the time of leaving the office (If there is no any staff in the office). Prevention of misuse is taken care of. All the MCB(s), switches, electrical circuits should be known to administrator. Preferred electrician has been mentioned in the vendor list.

Assistant Manager - Broking Process
Oct 2012 to Oct 2013
Company Profile: Insurance broking company
Job Profile:
Responsible for handling of the Broking Process.
Efficiently coordinating between the Insurer and the clients to procure the best quotes.Implementing an easier and effective way of doing the follow ups thus helping in smooth running of the process.

Assistant Manager - Issuance Process: June 2009 to Sept 2012
Senior Executive - New Business Issuance: Sept 2007 to May 2009
Company Name: ING Life Insurance Company Ltd.
Job Profile:
Managing the Issuance Process and quality check of data entered policies in the system.Ensuring timely closure of all queries pertaining to Issuance of policies without an escalation.
Providing, participating and evaluating the results of the test cases and providing recommendations to the product development team.Training the team on the new products launched and any change in the underwriting guidelines.
Initiating process improvements in the Issuance process to increase TAT, accuracy and reduction in cost.
Monitoring the new business TAT for Non-medical cases and highlighting the problem areas to the related departments. Ensuring 80% of the cases are dispatched within 4 days from the login day.
Preparing power point presentations on the various processes and publishing the key achievements through monthly dashboards to the managements.Managing Quality Check Team and increase its productivity.
Ensuring nil or minimum Quality check of policy bonds.To ensure error free policies are dispatched to the clients.
Rectifying the errors and dispatching the policy bonds within 2 days.To maintain accurate data and tracking the policy bonds handed over for dispatch.Providing feedback on new products templates and system enhancements.
Identifying the system bugs and highlighting to the IT team. Identifying potential compliance and control risks and implementing suitable counter measures.
Ensuring satisfactory rating in all the audits conducted.Supporting the product launches by testing the Test cases results and providing appropriate feedbacks.Creating key backups for each process involved in the Post Issuance process.

Coordinator - New Business - Dispatch Team: Sept 2005 to Aug 2007 (on contract)
Coordinator - New Business - Quality Check Team: Oct 2004 to Aug 2005
(on contract)
Company Name: Metlife India Insurance Co. Pvt. Ltd.
Job Profile:
Coordinating the printing of the cases issued on the same day and scrutiny of Policy bonds with the application form details. Generating and publishing MIS on cases checked and the error reports on daily and monthly basis.
Coordinating the Franking of Policy bonds. Supervising dispatch of policy bonds to all branch offices pan India.
Handling the Quality check team of 3 members.
Scrutiny of Placed Applications with the Resource Data Base.Tracking the detected errors & correction of the same in the system.Generation of MIS reports on a monthly basis.Assisting New Business & Underwriting departments.

Projects& Achievements
Cleared the backlog of 12,000 cases in dispatch process and helped in streamlining the process in MetLife insurance.
Implemented Line QC process from Feb 09 resulting in a daily increase in the average productivity by 800 cases compared to the previous year.
Played a vital role in implementing the service tax changes in the unit statement for unit linked policies.
Received ING Excellence award for “Overall TAT reduction in PDA to Dispatch time” leading to increased productivity.
Received 5 Well done awards for the best performer of the month in ING Life insurance.
Have initiated checking of STP validations and found out 13 system bugs. Also have fixed these errors in a single month resulting in increase in STP issuance.
Taken significant part in the testing of test cases for the new process named CNB (Common New Business) and built checks for tracking the cases from login till dispatch.
Had been promoted to Senior Executive within 6 months of joining ING Life Insurance India in April 2008.

Professional Competencies
Understanding on Recruitment process and ensuring timely selection of suitable jobseekers
Maintaining employee records
Updating employee data
Performance appraisal
Implementing Training program
Compensation Management
Designing employee wellness program
Organizing Employee welfare program
Drafting HR Policies and implementing
Domestic enquiries
Payroll administration

Soft Skills
Good writing skill
Competitive Communication
Ability to work actively in a team Achievement Oriented
Self-Motivated
Creativity & Adaptability







Future Goals

With extensive experience in Human Resource with expertise in HR Generalist as well as overall other management skills, seeks a Human Resources Management position where my professional experience and education will allow me to make an immediate contribution as an integral part of a progressive company

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