• Gender: Female
• Age: 43
• Designation: Manager
• Highest Education Level: Post Graduate Diploma
• Current Gross Salary: INR  3 /Annum
• Expected Gross Salary: INR  6 /Annum
• Preferred Country: India
• Notice Period: 5  Days
• Preferred Location: Mumbai
• Work Experience: 18.8 Year(s)

Education

Diploma in Information System Management From MSCIT Patch

PGDHRM- DLP (HR) From Welingkar Institute in Mach 2011 62%

B.Sc. Chemistry From North Maharashtra University With 60%

H.S.C From CBSE Board With 60%

S.S.C From CBSE Board With 53.2%

Skill Sets

.....................

Work Experience

Hr.Manager
Since March 2013 
Company Profile: Real estate developer
Job Profile:
Identify staff vacancies and recruit, interview and select applicants.
Allocate human resources, ensuring appropriate matches between personnel.
Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits.
Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
Plan and conduct new employee orientation to foster positive attitude toward organizational objectives
Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, and employee relations.
Analyze training needs to design employee development, language training 
Maintain records concerning personnel-related data such as hires, performance appraisals, and absenteeism rates.
Salary Preparation and attendance maintained
Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
Plan, organize, direct, control or coordinate the personnel, training, activities of an organization.
Create job descriptions
Coordinate with colleges for campus recruitment
Conduct exit interviews to identify reasons for employee termination.
Prepare personnel forecast to project employment needs.
Develop, administer and evaluate applicant tests.
Contract with vendor’semployment needs,

Senior Hr. Recruiter
June 2012 to Feb 2013
Company Profile: global IT consulting and staffing services
Job Profile:
Taking preliminary round of interviews for the respective positions.
Scheduling the interview of the short listed candidates.
Source candidates as per the criteria specified by the client; phone screening to judge communication skills and understand background.
Ensuring that the candidates are available for the interview and attending the interview on the scheduled time as per the approval of the clients.
Co-ordination with clients regarding interviews & new requirements.
Following-up once the interview is done from candidates.
Conducting a reference check of candidates as whenever required.
Maintaining records of candidates, and status reports in Excel sheets.
Job Portals (i.e.Naukri.com/Monster.com), Screening, scheduling profiles
Job posting on Portals , Mass mailing ,Job advertisement in various site
Handling job drives
Worked on  NON   IT  as well as IT Requirements depends upon the requirements of client

Senior Hr. Executive
July 2011 to June 2012
Company Name: Hiring Life
Job Profile:
Telephonic round: to get a good idea about the communication skills of the candidate. Only those who meet the communication level of our clients requirement, qualifies for further screening.
Screening   headhunting   the Candidates Profiles:Once the candidate has been shortlisted, we conduct in-depth interview at our end and obtain detailed information about educational background, experience, job history, career goals, personality traits, compensation etc. at our end.Afterwards, we schedule an interview as per the mutual convenience of employer and employee
Maintain database of the candidate
Coordinating with the hr.  of the company understanding their requirements and  according  to that searching the candidates  profiles
Follow up the candidate until that lead was closed
Generating references from the existing candidates
Handling job drives

Counselor
April 2009 to March 2011
Company Name: Speakwell Institute
Job Profile:
Performs all duties and responsibilities in a timely and efficient manner in accordance with policies and procedures to achieve the overall objective of the position.
Responsible for admissions, counseling, handling customer queries, holding presentations, generating data base.
Assist the director of admissions in all aspects of the admissions process: explain the goals and values and supply information to prospective students about courses of study, admissions requirements. Maintain all data as it relates to the metrics of his admissions department and also assists his director in the development and implementation of admission strategy and objectives.
Maintaining database of students, generating I-Card, maintaining Attendance register of staff, coordinatingwith director for new offers and new courses for students, scheduling lectures etc.

Phone Banking Officer
Dec 2006 to Dec 2008 
Company Name: ICICI BANK  
Job Profile:
Accountable for dealing with all business records & Account opening procedure for D-MAT A/C. 
Customer’s queries regarding opening of savings account, fixed deposits, processing of cheques, debit cards, demand drafts etc.
Spearheaded customer support activities in the region to resolve various issues while ensuring total customer satisfaction. 
Provide support to colleagues regarding product, process and systems whenever and wherever required. 
Successfully distribute the information on new schemes that are launched by the bank & handle the task of sorting out disputing charges and also reversed them if wrongly charged
Establish and maintain healthy business relations with customer, enhanced customer satisfaction matrices by achieving delivery & service quality norms
Successfully addressed customers' queries/complaints and evolved quick resolutions with minimum turnaround time

Extra-Curricular Accolades:
Actively participated in Science Exhibition, Poem Writing Competition  at School Level 
Recipient of receiving certificate of participating in Aptech idol competition
Distinction of being Runner-up for GD from Aptech institute.

Future Goals

..........