M. S. (Taught Masters In Business Management), From Edinburgh Napier University, United Kingdom 2011.
B.E. (Electronics And Communication Engineering) From Sri Lakshmi Ammal Engineering College, Chennai, TN With 65%
Diploma In Electrical And Electronics Engineering From I.R.T. polytechnic, Chennai, TN with 89.3% In 2001.
S.S.L.C., from St. Joseph’s Hr. Sec.School, Chengalpattu, TN with 84.5%in 1998.
Responsible for ensuring that the highest standard for maintaining product quality and excellent customer service is being implemented.
Technically competent Assistant Manager-Technical with Dee Pee Inks Pvt. Ltd. with comprehensive professional contribution in managing allied activities like sales, services, maintenance.
Qualitative experience in ensuring availability of assigned procedures/ checklists in proper location & following checklists as and when required.
Keen planner with exceptional analytical, problem solving and interpersonal skills.
Excellent communicator with exceptional talent for problem solving and ability to handle multiple functions and activities in high pressure environments with tight deadlines.
Manager - Marketing, Sales and operation.
Since April 2012
Company Profile: IImporters and distributors of plastic raw material
Job Profile:
Develop a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
Responsible for the performance and development of the Account Executives.
Prepares action plans by individuals as well as by team for effective search of sales leads and prospects.
Initiates and coordinates development of action plans to penetrate new markets.
Assists in the development and implementation of marketing plans as needed.
Provides timely feedback to senior management regarding performance.
Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
Maintains accurate records of all pricings, sales, and activity reports submitted by Account Executives.
Creates and conducts proposal presentations and RFP responses.
Assists Account Executives in preparation of proposals and presentations.
Controls expenses to meet budget guidelines.
Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
Recruits, tests, and hires Account Executives based on criteria agreed upon by senior management.
Insures that all Account Executives meet or exceed all activity standards for prospecting calls, appointments, presentations, proposals and closes.
Delegates authority and responsibility with accountability and follow-up.
Supervisor
Sep. 2009 - Sept. 2011
Joined as crew member in Sep ’09 and promoted as Supervisor in April ‘10
Company Profile: Leading fast food chain
Job Profile:
Responsible for assisting management in monitoring the day-to-day activities of subordinates, aiding in monitoring associate productivity, assigning responsibility for specified work and/or functional activities within the framework set by management, giving work directions, and monitoring scheduling for adequate shift coverage.
Essential Functions:
Monitors and observes the day-to-day activities of subordinates, coordinates breaks for hourly associates, and keeps management informed of area activities and any significant problems
Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
Coordinates with management for on-the-job training of new associates
Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times.
Assistant Manager – Technical
Dec’ 2008 - May’ 2009
Dee Pee Inks Private Limited
Job Profile:
Provide technical direction for the development, design and systems integration for client engagement from definition phase through implementation
Applies significant knowledge of industry trends and developments to improve service to customers.
Reviews work of development team.
Easily recognizes system deficiencies and implements effective solutions.
Manages technical resources within budget and project schedule.
Provide sales, services, maintenance.
Sales: both pre- and after-sales advice, custom build solution, AMC, PMC, training & demo to customers.
Services: deliver high quality Customer Service Support, organize work with clear accountability.
Brands: Continuous Inkjet Printers (Domino, Videojet, Willet, Citronix, Imaje series)
Customers: Parle Agro, Bisleri, Igarishi Motors, Aachi Groups, Pepsi Co., Amalgamation Valeo etc.
Customer Support Engineer – Sales & Service
May’ 2007 - Nov’ 2008
Jet Inks Private Limited (T&B Intl. Groups).
Job Profile:
Complete Service support to Industrial Ink jet Printers.
Installation of Inkjet-coding machine independently.
Troubleshooting in service and attending break-down call of industrial Ink-jet coding and marking machine independently at customers end.
Taking of AMC and spares order from customer and also selling of new machine to potential customer.
Service Engineer
Mar’ 2006 – Oct’ 2007
Digisign Trading & Technologies Limited
Job Profile:
To install imported Digital Printing Machines (Large format 5, 6, 10, 12 ft.) in all over South India (Tamil Nadu, Kerala, Karnataka, and Andhra).
To provide sales, service, maintenance, AMC, PMC and training given to customers.
Seeking challenging position with a reputed organization in Management & Engineering Sector which provide opportunities for professional growth & advancement, where I can utilize my experience and acquired skills towards
becoming a valuable team member.
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