Ref. No. : CA - 24341 - (Designer & Product Developer – with 18 years in Plastic Industry)

Education

Bachelor of Mechanical Engineering From Shri Govindram Seksaria Institute of Technology and Science/Rajeev Gandhi Proudyogiki Vishwavidyal, in 2007 with 77.5%

H.S.C. From Madhya Pradesh Board of Secondary Education in 2003 with 78.6%

S.S.C. From Madhya Pradesh Board of Secondary Education in 2001 with 81.6%

Skill Sets

Operating Systems:Windows XP, DOS, Multimedia.
Design Tools: AutoCAD, PLM, PRO-E, MATLAB, SIMULINK, Sparrow-watch (Vehicle
Diagnosis, OBD-II Diagnostic tool).
Language : C,C++.
Office Packages : Microsoft Office ,PowerPoint, MS excel ,WORD.
SAP Module : QM

Work Experience

Manager (Section Head) SQA New Product Development
Since Jan 2014
Company Profile: Manufacturing of transmission and differential gear boxes and gear box assemblies.
Job Profile:
Supplier Quality In charge for proprietary, plastic & Rubber parts and Responsible for advance Quality (APQP) activities and product development through global development process .
Technical reviews for specifications along with all concern agencies(RTS). RTS leader for Proprietary and rubber plastic parts.
Development of right quality parts to support desired production levels through APQP process and ensure closure of critical issues and road blocks before industrialization.
Supplier evaluation for new parts source selection .
Driving for Overall SQA PPM reduction to achieve zero PPM goal in 5 years. improved PPM levels from 2541 to 336 PPM for NPD parts.
Working with Low performing suppliers to improve the Quality, Warranty, PPM, QPM, Processes at suppliers. Develop parts from alternate sources to mitigate the risk from LPS. 
Implementation of Volvo specific requirements PHR, PAA, RTS during development.
New sample parts approval, PPAP Approval for domestic as well as Global suppliers. 
Vendor assessment, risk assessment, technical review & approval of supplier during new product development & ECN implementation.
Ensuring Quality standards and quality plan for incoming parts inspection .
Coordinating with design team, internal customers, suppliers for product improvement, field failure reduction. 
Vendor assessment, Risk assessment, technical review & approval of supplier during new product development & ECN implementation.
Communicate requests and assure expedient and reliable corrective action, G8D from the supplier if a problem or failure occurs that is relevant to the Supplier’s product This includes working closely with Supply Chain engineering and process engineering as appropriate
Travel to vendor facilities all locations for Vendor Audits to confirm adherence to Quality Systems. 
Implementing SPC for critical parameters at vendor end.
Undertaking technical data/knowledge transfer to suppliers and imparting training for achieving improvements in supplier capability, as well as rejection control.
Working as CFT Member in New Vehicle Project Introduction & New Product Development Process. Participates in New Product QA Plans and Qualifications.
Ensuring ISO/TS 16949 Adherence. Implemented Quality systems and ensured that the basic norms are maintained at Vendors end

Manager Supplier Quality: July 2010 to Dec 2013
Assistant Manager Quality Assurance: 2007 to 2010
Company Profile : It is India's largest automobile company.
Job Profile :
Handled  proprietary & Plastic parts it includes Shock-absorbers, Struts, Leaf springs, rubber bushes, front and rear Axles, Exhaust Systems, Steering Systems, CNG parts, Shifting Cables, Fasteners, Mirrors, Front-Panels, Seat belts, Dash-boards, ORVM, IRVM, bumpers, etc.
Handled Global suppliers for CNG parts ( AFS-Canada, GFI, IMPCO-Canada, OMB-Italy, Rotarex-China).
Working cross functionally with Engineering, Manufacturing, and Purchasing to ensure proper designs, suppliers, and manufacturing processes are selected.
Preparation of MIS reports on Monthly vendor Performance, PPM Trend, warranty trend and Evaluation of Supplier Quality rating for all Suppliers.
working with the Supply Chain and Suppliers to continuously improve performance of key system components (increase life cycle, reduce scrap, improve repair processes) by implementing process controls and develop quality assurance plans.
Worked with Suppliers and Resolved Quality Issues and implemented the supplier level up activities and reduced the PPM level.
Achieved 30% reduction in Overall PPM within a short stint of 6 Months by Systematic way of Problem Solving through Supplier Engagement.
Warranty Analysis and Problem Solving by Various Quality Techniques (DMAIC, DOE, QC Tools, SPC) and Effective Monitoring. Warranty cost and PPM reduction in Suspension, Exhaust, Rear axle, Steering, Cylinder valves, HPR, ECU.
Warranty, Field failures reduced 
Shock absorber -21/1000  to 0.7/1000. 
Leaf Spring- 8.5/1000 to 0.3/1000 (3) Acc. Cable- 29/1000 to 4.1/1000.  
Cat-con - 22.5/1000 to  0.15/1000. (5) CNG Cylinder valve- 7/1000 to 0.          
Introduced a system of Purpose Driven from the traditional Process Driven Approach.
Efficient to handle different projects at a single time individually and with a team as per requirements of the project.

Assistant Manager Quality Assurance 
2007 to 2010
Job Profile :
Handled line, PDI, FSO, DRR & CAA issues and ensuring corrective action for issues.
Handled CNG project from project Development stage to Stabilization .
Resolving Manufacturing issues, BITS issues along with concern agencies (APL, ERC, MFG, FLG, SQA, CQA etc)
Vehicle diagnosis for all system parameters, sensors , engine performance and eliminating all 
Error codes. 
PQI Audit for Process related critical parameters and ensuring corrective actions implementation.
Resource allocation for Vehicle roll out, Quality gates, PDI activities
Line issues, Field issues action planning, closure and monitoring.
Improved FSO (DRR) from 62% to 86%, by series of actions and improvements in process.
Leading a Team to ensure testing/Inspection activities such as Steering alignment, Brake pulling, Side slip, Roll and Brake, Emission, Under pit, Steering angle, Head lamp alignment, shower, over pit, fit and finish.
Review of Control plan, PFMEA on regular interval and updating for changes in process.
Conducting Craftsmanship, vehicle audit, Core team member to correct/prevent non conformance.
Prepared SOP, PFMEA and Control Plans for new ACE TCF LINE & New CNG projects .
Conducting process capability study on line for critical process and taking corrective actions to improve Cp/Cpk.  
Involved in the implementation of Third Party PDI Audit successfully and balanced  the line with the Built Quality
Conducting daily meeting with CF Team to communicate the non conformance on vehicle testing/Ensuring CAPA effectiveness.
Tear Down work shop to address mfg. concerns/finding causes implementing CAPA.
Field complaint diagnosis/root cause analysis/ finding trace ability/campaign if required / effectiveness monitoring.
Updating on the affected process/documents  .
Periodical Patrol Audits and effectiveness monitoring for Warranty complaints.
Preparing MIS reports on Warranty using VCM online system and SAP BW  system
Data analysis and trend monitoring.
Responsible for BITS (Built in Tracking issue Sheet), tracking and accordingly adherence to their CAPA.
Driving Design, Manufacturing and materials to implement Engineering Changes.
Bench marking with world class processes and practices 
Preparation of Final Inspection and acceptance standards for Ace electric, ACE, CNG.
PDI (Final inspection) of ACE, Magic, ACE-CNG, Magic CNG, venture vehicles.
Visit at dealers and field to understand field issues and take up issues with design, process and plant level.

Special Activities Carried Out:-
Worked in Greenfield project of Tata Motors Ltd., Pantnagar Plant”
Handled ACE electric project. Part quality improved to achieve European standards.
Cost reduction achieved through VA/VE in exhaust system, ITVR . 
Single point contact for new products DICOR, IRIS, ACE-Face lift, 2.1 GVW vehicle part Quality.
Handled ACE CNG project successfully in 2008-09 (From project stage to line stabilization ).
Warranty cost reduction in Proprietary parts (Suspension, rear axle, Combination switch, Exhaust, CNG Valves, HPR, ECU

Training's Undertaken:-
PPAP, SPC, PFMEA, MSA, APQP.
5S, Kaizen.
Managerial effectiveness. Team building, Planning & time management. 
Surface protection & paint technology .
Rubber & plastic processes .
Lateral Thinking.
Problem solving techniques 

Summary
Currently Working as Section Head – Manager NPD in Present Company. Handled New development activities of PRO series vehicles Pro 1000; Pro 3000; Pro 5000; Pro 6000 series Vehicles. 
Joined TATA Motors As  Graduate Engineer Trainee (GET) in 2007 at Pantnagar plant a Greenfield Project for ACE Plant from Erection to line Stabilization. 
8.9 Years of Total Experience including Supplier Quality and Development, Warranty Management, MIS Management, Part Development, Documentation & Reporting, Inspection & Audits, Process Quality, Cost Control Initiatives, Team Management.
Received cash award EBR, for work in Pro series NPD parts St. gear, Condenser tank, Rear Axle. This award is given for  Display of High degree of innovation/breakthrough - in a process/competition / benchmark, resulting in tangible gains to the organization. 
Implementation of automotive core tools APQP, PPAP, FMEA, SPC & MSA  Proficient with quality assurance and quality control practices.
Handled product Mix of proprietary, Sheet-Metal, Machining, Trim parts, Rubber plastic, CNG parts for ACE, Sumo, Venture, VE series, Pro series trucks family vehicle. 
Presently working as section head in Supplier Quality Department with a Team Size of 6 and Reporting to Head–Supplier Quality .
Good Communication, Analytical, Interpersonal, Presentation skills and a Purpose Driven team member.
Cost Saving of 2.7 Cr. Rupees/year in Ace family vehicles. VA/VE in Exhaust system.

Future Goals

Growth

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