• Gender: Male
• Age: 57
• Designation: Manager
• Highest Education Level: Graduate - Degree
• Current Gross Salary: INR  1140000 /Annum
• Expected Gross Salary: INR  1350000 /Annum
• Preferred Country: India, Australia
• Notice Period: 30  Days
• Work Experience: 33.7 Year(s)

Education

B.Tech Industrial Engineering from P.T.U with 77% in 2009
B.Sc. Chemistry, Botany & Zoology from Shimla (H.P) with 55% in 1991
Diploma in Office Management from Ropar with A Grade in 1995

Skill Sets

Skills :
I have good Analytical, logical & Quantitative problem solving Skills, Good interpersonal skill with Proficiency in English and Hindi. Windows 95/98/200, XP Microsoft Office & ERP Modules.

Work Experience

Manager PP- Films ( Quality & Production)
Since Oct 2011
Company Profile: Bread manufacturing Company

Dy. Manager – QA & Production : May 2010 – Sep 2011
Assistant Manager –QA & Production : May 2007- May 2010
Executive production & QA customer services: May 2004 to May 2007
Senior Officer QA customer services : May 2001 to May 2004
Officer QA customer services : May 1996 to May 2001
Supervisor Quality Assurance & customer services: July 1991 to Apr 1996
Company Profile: A leading manufacturer of BOPP Films, Metallised Films, Thermal Lamination Films (Eco - Friendly), Leather Transfer finishing Foils

Relevant Experience & Accomplishment:
Proficiency in managing the complete production operations and attaining the stiff budgeted production targets.
Achieving the best OEE (Overall Equipment Effectiveness) by enhancing the maximum plant performance, uptime & product Quality.
Demonstrated analytical, problem solving and organizational ability coupled with strong communication and relationship management.
Ensuring stringent adherence to quality standards like ISO 9001/14001 norms & practices, identifying gaps and taking corrective actions based on service and customer feedback.
Organizing manpower, raw materials and other resources efficiently to meet the production targets.
Familiar with TQM projects & SQC implementation and also led TQM projects to increase the productivity & to improve the product quality.
Ensures that overall safety effort leads to continuous improvement in plant safety

Quality Assurance & customer services : Testing of BOPP, Film, Material grading, incoming material testing, Analysis of customer complaints, preventive action. Understanding customer needs and converting them into Specification.

Customer Relationship Management:
Ensuring high quality services, resulting in customer delight and optimum resource utilization for maximum service Quality. Ensuring maximum customer satisfaction by closely interacting with potential clients & understand their requirements and customizing the product and services accordingly.

People Management / Training : Imparting appropriate training on Quality, waste Management & safety.
Organizing and conducting practical and theoretical training programs, to enhance skills and motivational levels.
Reporting to BUH.

Training Programs :
Safety, Quality Tools, Supervisory Development Program, customer satisfaction, TQM, ISO, Productivity, First Aid Training, 5S, 3M, Kaizen communication skills & NCC ‘CEE’ certificate.

Future Goals

To achieve the position of GM in next 5 Years.