Ref. No. : CA - 14924 - (Quality – with 23.8 years in Plastic Industry)

Education

PGDBA in Marketing Management from SCDL (Symbiosis Centre for distance learning, Pune) in 2005 with (65.5%)

B.E. (Honours) from Punjab Engineering College in Metallurgical Engineering in April, 2000 with (73.24%)

Certified Six Sigma Black Belt from ASQ in Aug, 2008

Certified Six Sigma Green Belt from BMG in March, 2008

Skill Sets

CSSBB & CSSGB (Certified Six Sigma Black & Green Belt), Lead Auditor ISO 9001, Internal Auditor IMS (ISO 9K, ISO 14K, OHSAS 18K)
Core tools APQP, PPAP, MSA, FMEA, Problem Solving, TQM, SPC, 8D
Internal audits, Supplier Audits, Receiving Quality, Process Quality & Product Quality, Field failure analysis, Customer Complaint Handling, Data Analysis
Manufacturing Process (Mechanical) like: Grey Cast Iron Foundry, Extrusion, Mixing, Hose Assembly

Work Experience

Management Representative - QA
Since May 2007
Company Profile: India's most advanced and complete hose manufacturer, making hydraulic & industrial hoses.
Job Profile:
Responsible for Establishing & Maintaining the Quality Standard ISO9001 and improve its effectiveness
Improve QMS performance with focus on Lead indicators.
Preparation & Execution of Internal Audit with respect to ISO9001:2008 Standard, Follow up on audit findings to ensure the closure with proper Corrective and Preventive Action.
Formulate and manage the development and implementation of goals, objectives, policies, procedures and systems pertaining to QMS.
Reviewing the monthly KPIs with key stake holders and presenting the report to management.
Training the Team in 8D methods and Facilitating their Projects.
Training the employees on the concepts of QMS.
Conducting ISO 9001 awareness session for new joinees.
Managing the centralized document control system for Lalru, Faridabad & Pune Plant.

Deputy Manager Quality
Company Profile: India's most advanced and complete hose manufacturer, making hydraulic & industrial hoses.
Job Profile:
Managing a team of 1 Assistant Manager, 3 quality engineers and 4 workers and reporting to GM-Quality
Leading the Quality team of In process and Customer Complaints.
Effectively interact with Production and Technical teams to maintain product supply and help introduce new products.
Active member of CFT in APQP (Primary responsible for PFD, CP).
Liaising with customers auditors and ensuring the execution of corrective action and compliance with customers specifications.
Leading the Cross Functional Team in Analyzing & Executing the Actions for the Customer Complaints and Customer Satisfaction.
Track competencies of subordinates.
Handling entire plant process instruments & measuring equipment calibration system.
Ensuring Measurement System Analysis for critical to quality measurement systems and improvement wherever required.
Imparting continuous on job training to the workforce for enhancing their productivity & operational efficiencies
Handling Customer Complaints by Coordinating with production, commercial and Technical team in implementing corrective and preventive action.
Effectively interact with Production teams in finalizing the packaging specifications for final product meeting the Gates Global Packaging requirements and controlling the same internally.
Interact with Production, Technical teams and certification bodies like BIS, ABS, UL, DNV etc. for product approvals
Kaizen Coordinator for continual improvement within organization (Lalru & Faridabad Plant)

Assistant Manager (Laboratory)
June 2000.
Company Profile: Leading foundries in India, in the segment of Automotive Castings. The foundry specializes in the manufacture of Cylinder Heads, Cylinder Blocks and Housings.
Job Profile:
Provided training to Supervisor, staff and workmen and up gradation of their knowledge about quality parameters.
Responsible for inprocess and final quality control and ensured compliance to technical specifications and quality standards.
Handled customer complaints related to metallurgical issues, collection, compilation and analysis of data and deciding and implementing CAPA
Implementation of SPC tools for in process quality control
Calibration of Spectrometer and other lab instruments
Preparation, up gradation and implementation of departmental procedures and work instructions as per QS-9000 requirements.

Projects / Achievements:
Conversion of all Manufacturing QMS documents in Hindi language
SME for CI and Problem Solving in Gates, Lalru.
Packaging Customer Complaints reduced to zero, Lalru (July 13 to Dec 14)
Successfully implemented kaizen drive in 2 locations-Lalru & Faridabad
License grant from BIS, Chandigarh for Petrol Rubber Hose in 2010 and 2012
ISO 9001:2008 Re-Certification as MR in 2009 & 2015 without external support. Zero NC in 2015 reassessment audit.
Improvement in yield of wire braided hoses from 84% to 95% (June’08 to Nov’08) resulting in cost saving of Rs 10 lacs per annum
Won 3rd prize (Trident Quality Pioneer Award) in North-West Qualtech Awards, 2008 held at PTU’s Gian Jyoti School of TQM and Entrepreneurship for application of Six Sigma for scrap reduction
Reduction in weight of leftover wire on mother spools from 0.61Kg/spool to 0.253 Kg/spool (June 2007 to Dec. 2007) resulting in cost saving of Rs 8 lacs per annum
Reduction in Hyundai 1.1 ltr. Block inhouse rejection from 10% to 3.8% (May 04 to Dec 04)
Won 3rd prize (Vardhman Quality Navigator Trophy) in 4th North-West Qualtech Awards, 2004 held at PTU’s Gian Jyoti School of TQM and Entrepreneurship for application of PDCA for defect reduction in Foundry.
Received Certificate of Appreciation from DCM Engineering Products for the services rendered in running the plant during the “Strike” call given by the workers in February 2003.
Scholarship in all 4 years of Engineering.

Future Goals

Short Term Goal - To head Quality Function in next 1 year in some reputed organisation

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