• Gender: Male
• Age: 38
• Designation: Manager
• Highest Education Level: Graduate - Degree
• Notice Period: 30  Days
• Work Experience: 27.3 Year(s)

Education

B.Tech (Chemical Engg) From RVD University in 2008

MCA (DLP) From M K University in 2001 with 75%

A.I.C. [M.Sc. (Chem.) Eqv] From Indian Institute of Chemists in 2000 with 60%

PGD-Plastic Processing Technology From CIPET in 1998 

B.Sc. (Chem. Hons) From Calcutta University in 1997

Skill Sets

Experience in Production Process; High end lab equipment handling & management, Lab Accreditation; Research & Development; Retail Quality Control; Process Quality Improvement.
Six-Sigma Black Belt trained
Proven history of successful management and retail quality control. Creativity, flexibility & expert in streamlining operations, increasing efficiency, and improving overall product quality.
M.Sc. (Chem.); MCA; B.Tech(Chemical):PGD-Plastics Processing & Testing
Efficient Team Player with good analytical, communication and presentation skills

Self-Starter/Self-Confident 
Problem-solver with determination for success 
Ability to connect with others quickly & mentor 
Non-threatening communicator 
Persuasive influencer/Collaborative 
Up-to-date with General Knowledge, current affairs,
Politically astute & professional 
Ability to complete on time/eager for results 
Ability to travel (up to 30%)

ERP: Familiarity with SAP R/3, GTrust (Korean ERP) QM and MM module 
Databa

Work Experience

Manager – Quality Assurance
Since Jul 2009
Company Profile: Deliver services to people through the television and other media, in an entertaining and innovative format.
Job Profile:
Reporting to: Vice President – Supply Chain
Carry out the approval inspection as per the approved quality plan & give quality related feedback to the merchandisers for product selection
Preparation & validation of quality inspection check plan for incoming consignments
Preparation of Test protocols of multifarious products[General Merchandise category(Plastics, Luggage, Toys, Utensils, Crockery, Gift & Contemporary, Footwear, Stationery etc);Electronics(Home Appliances; IT products etc); Garments(apparel; home linen); Jewelry; Cosmetics] in line with National/International standards & customize requirements
Interactions with External Inspection/Certification agencies and suppliers
Resource planning for technical standards, testing and measuring instruments and QA/ Inspection
Leading a team on national level responsible for QA activities at different DC locations
Analyzing customer complaints; product non-conformities and ensure the correction takes place
Prepare the weekly and monthly QA reports(MIS)
Improve product baseline performance relative to cost, quality and customer satisfaction
Evaluating Supplier Quality performance & suggest supplementation or improvement
Conduct periodical training & promote quality mindness in Organization

Assistant Manager – Quality Assurance
Aug 2006 to Jul 2009
Company Profile: Provides end to end supply chain solutions to Future Retail - which consists of stores like Big Bazaar, Food Bazaar, Pantaloon, Central, Home and many more. 
Job Profile:
Reporting to: HOD Service Delivery
Embark on Retail customized Quality System
Implementing ‘5S’ system in the quality function
Define specifications & quality checking procedures for various General Merchandise category(Plastics, Luggage, Toys, Utensils, Crockery,  Gift & Contemporary, Footwear, Stationery etc) liaison with various standards
Improve baseline performance relative to cost, quality and customer satisfaction
Calculating Cost of Poor Quality on regular basis & carrying out the quality function with minimum cost of quality
Successful implementation of Vendor Quality  Rating & involvement in vendor development pertaining to the quality
Establishing test protocols for wide range of products considering various National & International Test Standards & customer’s need
Coordinating the work of quality team on National level & liaison with Management 
Introduced the concept of working by framing Quality Circle to promote high level of quality mindness in Organization
Bringing process improvement by applying basic Kaizen 
Developing Quality Procedure & Quality Manual
Visited China to set up quality system for International procurement.
Quality data analysis, solving & monitoring process by using of various TQM solving techniques like data collection, data analysis, brain storming, pareto chart, cause & effect diagram, bar chart, pie chart, histogram, run chart etc

Tech Gr II (P/T): Nov 2000 to Jul 2006
Fellowship Trainee (P/T): Jan 1999 to Nov 2000
Company Name: Central Institute of Plastics Engineering & Technology
Company Profile: Is an autonomous Institute under the Department of Chemicals and Petrochemicals, Ministry of Chemicals and Fertilizers, Government of India, caters to the needs of plastic industries through manpower training, processing, design and CAD/CAM/CAE, testing, consultancy, advisory and developmental services.
Job Profile:
Actively participated in catering the testing & quality service as per National & International Standards towards the plastic industries.
Given successful consultancy to the various manufacturing industries to freeze their existing problem and develop their product quality at per global standards by establishing best suitable manufacturing techniques & choosing the right material.
Confronted exhaustive audit from BIS, NABL, and ISO and snatched accreditation for the organization.
As a team member implemented & worked in ‘5s’ system & adopted six sigma to measure the progress in production process 
Undertook indigenous Research & Developmental activities and nurture innovations in the area of polymer composite.
Assisted in research based project leading to PhD.
Actively participated pre and post delivery inspection of various plastic products conforming National & international standards for various Governmental & Public bodies.
Imparted training under the sponsored programme to the elder, socially backward and job less person in the field of Plastic Engineering & Technology to the to make them self employed.
Involved in Waste Management project to establish the slogan “ Plastic is Eco Friendly and Energy saving Material”
Campaigned with various social bodies for averring plastic “Environment Friendly” & make people debunk from the reverse popular myth.
Campaigned with various social bodies for averring plastic “Environment Friendly” & make people debunk from the reverse popular myth.
Contributed in research work undertaken on “Plastic Composites for High End Engineering Application”.
Actively participated in the various National & International level seminars & conferences.

Fellowship Trainee (P/T)
Jan 1999 to Nov 2000
Job Profile:
Involved in imparting class room & hand on training to the trainees.
Conducted short term courses for the new entrepreneurs.
Acted as a shop floor supervisor with the responsibility of production planning, quality checking maintenance scheduling etc.
Evaluated the production cost of various plastic components.

Trainee Engineer
Sept to Dec 1998
Company Name: Sagittarian International
Involved in installing polymer process machineries imported from Czech Republic & Italy
Coordinated with the foreign Service Engineer 
Evaluated the productivity of various machineries to determine their scrap values 

Training Programme Attended
FRP fabrication technique - Central Glass & Ceramic Research Institute, Kolkata - 12-23 Nov’2001

Measurement Uncertainty in Chemical Testing - SRI in association with NABL N Delhi 8-10 Mar’2004

Orientation Programme in Plastic Processing From CIPET Bhopal 5-9 Aug’2002

Quality System Management & Internal Audit For Laboratories CIPET Bhubaneswar 14-17 Nov’2002

International Conference on “Advances in Polymer Blends, Composites, JPNS and Gels Macro to Nano Scales” School of Chemical Sciences : Mahatma Gandhi University Kottayam 21-23 Nov’2005

Advanced Training Programme on Instruments For Chemical Analysis Jadavpur university Kolkata Nov-Dec’2005

Area Of Focus
Reliability and Quality Control, Lab Management, Research &  Development, Strategic Sourcing, Process Improvement, Process Standardisation, Supply Chain Management, Supply Chain Optimization, Statistical Analysis, Production and Operations Management, Project Management, Operations Research

Six Sigma Projects Undertaken
Six–Sigma Project - “Reduction of GRN preparation time at W/H” 

Value Realization:
Studied the root causes of failure and implemented methods to eliminate them resulting of reduction in time from 25% to 14%
Increased the customer satisfaction rate from 50% to 72%
Improved the sigma level from 1.60 to 2.20
Six–Sigma Project - “Reduce Return Percentage” 
Progressed up to measure phase

Organisational Membership
CIPET Alumni
Life member of Indian Institute of Chemists
Life member of Indian Society of Technical Education
Member of ISIXSIGMA
Member of International Society of Six Sigma Professional
Member of Association of Plastic Processors (India)

Profile
A Quality Professional having specialization on polymer technology with more than eleven years of cumulative experience in Production Process; High end lab equipment handling & management, Lab Accreditation; Research & Development; Retail Quality Control; Process Quality Improvement.
Six-Sigma Black Belt trained
Proven history of successful management and retail quality control. Creativity, flexibility & expert in streamlining operations, increasing efficiency, and improving overall product quality.
Efficient Team Player with good analytical, communication and presentation skills

Future Goals

Growth